I personally have loved Origins since back in 2014, amazing spot cream. I have ordered the spot cream Monday (its now Friday) and I still haven't received my product. Evri said the parcel has been del... See more
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Very pleased with my purchase. I ordered the brighten, firm and hydrate gift set on the 16th Dec for my son for Christmas. I picked standard delivery so wasn't sure it would arrive in time which would... See more
I like their products. But they position themselves as a premium brand and then use Evri to deliver, which means you might or might not get what you've bought, and it might or might not come vaguely o... See more
Have loved Origins products in the past. Haven't used them in years but was looking forward to using my favourite A Perfect World cream again. Same as everyone else, fell for an offer which included a... See more
Company details
Information provided by various external sources
Origins high-performance skincare products are powered by nature and proven by science. Shop online and in stores.
Contact info
Mortimer Street, W1T 3PW, London, United Kingdom
- origins.co.uk
2.2
Poor
22 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Very poor customer service
Very poor customer service. If you place an order but want to cancel it within one day, nobody responds to you but just delivers it. Once you contact their customer service, their staff members are rude and impatience. Never suggest their service. No further order.
June 3, 2022
Unprompted review
They don't care about the customer at all...
Some products are nice.. but dealing with the company is not pleasant. I don't feel valued as a customer at all.
I placed an online order. I was offered 3 samples (nice touch, could feel valued although it is also a very cheap marketing tool for them). I received 2 - having ordered £170 worth of products. Seriously.. that's just mean.
Since ordering I have been bombarded with emails. I have selected unsubscribe 5 times.. allowed the 7 days to register.. still being bombarded.
Will not order again, regardless of the product.
February 22, 2021
Unprompted review
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