I ordered the same backpack I have for my coworker who was always admiring it. She is absolutely thrilled! When I emailed to request the 10% discount be added to my account your people were incredibly... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
ORI bags and backpacks are designed to make you smile and live life in color. You can feel confident that the things you entrust your ORI to carry are safe.
Contact info
Fifth Floor, 99 Hudson Street, 10013, New York, United States
- 1(888) 509-1934
- hello@orilondon.com
- orilondon.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love my bag and wallet
I love my bag and wallet! It’s the first time I got ones that match. I have taken it on hikes and for daily use. It’s big enough for my water bottle and a few snacks. I can’t wait for next summer so I can see what you all come up with!
May use AI-assist with repliesRead more
Smaller than expected and not as good…
Smaller than expected and not as good quality as I expected for the price. I decided to keep it just to avoid the hassle of returning it.

Reply from ORI London
Product was better than expected and…
Product was better than expected and arrived in a timely manner. My wife loves it.
Love the colors
Love the colors. It’s more vibrant and fun than expected. Medium is the perfect size for my elementary school travelers. It fits iPad, books, snacks, water bottle on side. This way they can’t overfill and make it too heavy for them to carry.
Easy Experience
The website is easy to navigate, and it had exactly what I was looking for. The item shipped and arrived promptly.
I had finally given in and bought my…
I had finally given in and bought my first ORI bag, it states that it was a large. So very disappointed in my purchase. The sizing doesn’t match up, there’s no way this bag is a large compared to everything the site says. For the price I paid and what I got I’m so bummed out on this.
As for delivery time, It was fast, only thing I was pleased with.
I did check the size of the bag before I went ahead and bought it. Being able to fit a laptop and seeing the size of of it I thought I would have been pleased. Sadly I wasn’t, there’s no way, not even close to being able to fit a small laptop into this bag.

Reply from ORI London
The bags are great
The bags are great, the shipping was great and the sale was awesome!
Love the look and most of functional design
Love the size, color and compartments. Didn’t find shoulder straps comfortable if carrying much weight, and water bottle holders are unusable for water bottles if bag is full (can still use for thin objects). Good for one night away and day trips.
I love the sling pack.
High quality merchandise
High quality merchandise for daily use for night on the town use. Such a variety of styles, colors which is fantastic. Excellent service.
Looks great!
This looks great and I particularly like the little D rings that means one
can switch it so you can wear it on either the right or left side. Glad it has the small outer pocket, and appreciate the zipper pull on the back compartment. I haven’t used it yet, which is the only reason I’m not giving it five stars. I’m really looking forward to using it on my upcoming three week European trip.
Loved the rain jacket
Loved the rain jacket, socks and bags. All well made and shipped promptly!
I love these bags from recycled…
I love these bags from recycled materials. They are stylish and well made, and the colors are to die for. Sale prices make them rne more attractive, if possible.
Love all the Ori products
Love all the Ori products. I first found them in Ann Arbor, then got a couple more under the European line when I was in Iceland.
Since then, I’ve done two more orders with another friend of mine.
We are both very pleased. Love all the style and color choices.
Absolutely love, my ORI London, Crossbody bag
I absolutely love my ORI London
cross body bag!
The Quality is excellent and very well-made, durable and feels like it will last for years!
Perfect all around
I love my bag! It's unique and perfect all around - size, shape and color. It fits exactly what I need without feeling heavy or oversized. Great for travel. Sturdy and lightweight at the same time. Highly recommend!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







