If I could I would rate them -5 what appalling company they are still waiting after 10 weeks for a reply which will never come. I have sent them email after email and don't get back and phoned them se... See more
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See what reviewers are saying
Pawprint>Orivet Ever since Orivet bought out PawPrint Genetics I have had nothing but issues. First of all their website is not user friendly. Second the DNA testing we submitted took longer than I w... See more
Company replied
Orivet staff member Mary Chalikoura was excellent today. Mary was very professional and keen to assist. Mary also followed up with my enquire and reverted back to me promptly.
Company replied
Can't recommend them at all. Soooooooooo slow and you need to push for results, and results figure as pending for what seems to be ages..... Push again and you get a bit more results, push once m... See more
1.7
Bad
46 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 1 week
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Was told dna tests were ready
Was told dna tests were ready. Can't access them. Have sent numerous emails, Facebook messages and phone messages, no reply on any of them. Recorded message every time. So disgusted in the customer service.
April 26, 2023
Unprompted review
If you need results in a timely manor, its a waste of money.
I checked the reviews and most said they get their results in 2 weeks. I've been waiting 5 weeks already and its still pending... Absolutely ridiculous. I bought this for an accidental litter and to see what the puppies are before re homing them. Looks like they'll be in their new homes before i get the result so it was a waste of money and time. Do not recommend unless your just curious as to what your dog is mixed with and have all the time in the world to wait for the results. I should have went with embark.
April 6, 2023
Unprompted review
Scam artists
Unfourtunately it seems that the Orivet DNA test is a scam. Their web site would not let me register the two sets of three (total of six) test swabs.
A reply from Orivet asked for pretty much the details about my dog that I expected them to provide.
Unfortunately I did not check reviews of Orivet before I wasted my money.
The reviews reveal that a common report item is 50% mixed breed.
Wow!!!
Who would have thought that a mixed breed dog might be of mixed breeds!!!
It is not worth the effort to swab my dog (six times) so the kit goes in the bin.
March 2, 2023
Unprompted review
WARNING Do Not Buy From This Company
WARNING: DO NOT BUY FROM THIS COMPANY. They are scam artists. I got a kit for Christmas. After they lost the first sample and they ignored many emails, they finally sent another kit. They lost that sample as well. They again ignored my requests via email for some way to resolve this. So I contacted them on their Instagram. Suddenly they "found" the sample and gave me a link to follow the 10 days countdown until the results were ready. I told them I didn't believe them but fine. I watched the days count down... And when it was over I now find myself blocked on their Instagram and the page with my information at their site is blank. This was the only thing I asked for at Christmas and this company ruined it. And this is not cheap so they are just a bunch of thieves.
February 28, 2021
Unprompted review
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