Orku Reviews 128

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, with many expressing satisfaction with their purchases. The delivery service is frequently highlighted as speedy and efficient, ensuring items arrive promptly and well-packaged. People also appreciate the excellent customer service, noting the helpful and responsive support team. However, some customers expressed concerns regarding the product's origin and price. A few reviewers were dissatisfied with the lack of transparency about manufacturing locations, especially when expecting Australian-made goods but receiving products made in China. This led to some feeling that identical products were available at lower prices elsewhere. Additionally, a small number of people found the taste or smell of certain products, like collagen proteins, to be unpleasant despite otherwise good service and delivery.

What people talk about most

Product

People report positive experiences with product quality and value. Many customers praise the products as... See more

Delivery service

Customers consistently note positive experiences with delivery service. Reviewers frequently praise the fast... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the high quality of products like potassium... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the great service, with many... See more

Price

Reviewers highlight ambiguous aspects of price. Many customers appreciate the good and affordable prices,... See more

Based on these reviews

Rated 5 out of 5 stars

Massager is great it heats perfectly amazing for my feet which I’m currently dealing with an Achilles spur while attending army ranger school. Great product.

Rated 5 out of 5 stars

Purchased Chicory Root Inulin repeat purchaser great Product. Purchased Lean Whey Protein Powder (vanilla) tastes great. Coupled with fast shipping definitely thumbs up.👍

Rated 5 out of 5 stars

Unmatched customer service !! If you have any questions regarding any products honestly just contact them , they are more than happy to assist. Quality is definitely assured , very happy with my vit... See more

Company replied

Rated 5 out of 5 stars

I ordered 20 kg of Orku’s Type I & III collagen peptides and was blown away by the ultra-fine, tasteless powder that dissolves instantly in my morning smoothies. The sealed pouches arrived intact and... See more

Rated 1 out of 5 stars

You fooled me, see my email on March 10th about my order #4187 I followed the link to 100gm for $30.99 but what I got was 10gm $29.99 Maybe you intercepted it or this is your marketing plan becau... See more

Company replied

Rated 1 out of 5 stars

As an Australian consumer who prioritizes locally-made products and ethical purchasing decisions, I specifically sought out this company based on their marketing suggesting Australian ori... See more

Company replied

Rated 1 out of 5 stars

Misleading Australian-Made Claims - Product Actually Made in China As an Australian consumer who prioritizes locally-made products and ethical purchasing decisions, I specifically sought... See more

Company replied

Rated 5 out of 5 stars

Hug tubs, highly beneficial for the whole family easy to take for adults and kids my son is 4 I'm 26 this is a huge step towards me helping my family's body temple, thank you

Rated 5 out of 5 stars

Very useful availability of this product rather than tablets from overseas. Good price, pure product, easy ordering, fast delivery. Thanks!

Rated 5 out of 5 stars

Speedy delivery, clean water and healthy and tasty. The information given was accurate prior purchasing the water filter. Thank you Orku, very pleased with the product and the affordable price.

Rated 5 out of 5 stars

Ordered from WA, delivered inside a working week. Product as advertised and well packaged. Company easy to deal with and I highly recommend them.

Rated 5 out of 5 stars

Very happy with the speed. Always on time delivery. The products (inulin, glycerine oil, creatine powder, collagen peptide powder). One happy return customer.

Rated 5 out of 5 stars

Quick easy delivery after placing an order on the website. Also love the quality of the product (potassium chloride).

Rated 5 out of 5 stars

Water cartridge replacement I was very happy with the way Orku handled my enquiries which led me to purchase the items which arrived very promptly from Australia. I will be using them again.

Rated 5 out of 5 stars

Fast delivery, great communication , and excellent product. Also very good price and value for money.

Rated 5 out of 5 stars

Sliding well - no smell - no stain - and my client received the benefit of Castrol Oil.

Rated 5 out of 5 stars

Great Product mix it 2nd ferment Milk Kefir to feed probiotics. 👍

Rated 5 out of 5 stars

The product was delivered on time and is an excellent quality. Have used it twice and I am very happy with it.

Rated 5 out of 5 stars

Excellent speedy delivery, highly recommended trader

Rated 5 out of 5 stars

great service , goods arrived within a couple of days . Also much better value than other suppliers

Rated 2 out of 5 stars

I've ordered 5kg of unflavoured collagen proteins. Delivery, service, price and pretty much everything was good however the flavour is not great, it has a strong smell so it's best if mixed with ot... See more

Company replied

Rated 4 out of 5 stars

Product is fine, delivery was good. A few too many follow up emails though.


Company details

  1. Vitamin and Supplements Store
  2. Aromatherapy Supply Store
  3. Health and Beauty Shop
  4. Household Chemicals Supplier

Written by the company

Orku is Australia’s trusted premium health, home and beauty brand.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

128 reviews

5-star
4-star
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1-star

Replied to 80% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Quality Product

The product was delivered on time and is an excellent quality. Have used it twice and I am very happy with it.

June 1, 2025
Rated 5 out of 5 stars

Best for Product quality & purity, Value for money, Packaging & freshness, Speedy, reliable shipping, fast responses and proactive updates

I ordered 20 kg of Orku’s Type I & III collagen peptides and was blown away by the ultra-fine, tasteless powder that dissolves instantly in my morning smoothies. The sealed pouches arrived intact and fresh within four business days, and when I had questions, the support team replied within an hour with friendly, personalized advice on dosage and shipping. Their proactive tracking updates and professional tone made the entire purchase effortless. Highly recommend Orku for premium collagen and standout service! Five stars all the way!

May 19, 2025
Rated 5 out of 5 stars

Hug tubs

Hug tubs, highly beneficial for the whole family easy to take for adults and kids my son is 4 I'm 26 this is a huge step towards me helping my family's body temple, thank you

May 21, 2025

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