Finally, when all hope was fading, nerves were frayed and stress was looming, a rug arrives via Parcel Force. Almost a month since ordering and to my surprise not from Ornatus but from a company in St... See more
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See what reviewers are saying
We ordered a nest of tables on Wednesday afternoon...... Friday morning delivered! Fantastic communication from Tommy, excellent product exactly what we needed..... lovely drinks side tables, we wou... See more
Placed order in good faith at end of September. Confirmed by email, few days later another email to say orders delayed and since then nothing. Tried two phone numbers which are disconnected and no rep... See more
Average - delivery was slow (despite website saying 48 hour ) took over 2 weeks. Sent two emails - got a reply on the second stating stock from supplier was an issue and it would be despatched direc... See more
Company details
Written by the company
Rug is a décor element that serves as an aesthetic anchor for your room. This is why so many homeowners are so serious about finding and choosing a rug to complement the interior of their living room, dining room or bedroom. We at our online rug store in the UK are quite familiar with that experience. You want to cozy your home or flat up. You need a neat, high quality accessory that will add a designer vibe to your room. Or maybe you are looking for more modern solution, but local rug stores keep disappointing you with mundane, uncreative pieces at high prices. If you can relate to these problems, be our guest!
Contact info
Unit 19-21 Stirling Arcade, FK8 1AZ, Stirling, United Kingdom
- 01786 447 400
- sales@ornatus.co.uk
- ornatus.co.uk
3.1
Average
318 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great just what we wanted
Great just what we wanted. The quality of the wool is lovely. I would say it is much lighter than the photo online, which is better for us
December 18, 2020
Arrived in good time in perfect…
Arrived in good time in perfect condition, well wrapped, love my mirror,is as described, would recommend this site to everyone, five stars from me , Julie X
December 15, 2020
Found the rug I wanted
Found the rug I wanted, ordered it, got delivery within a couple of days, very happy
December 14, 2020
Fantastic service
Fantastic service. Bought a rug and quality is gr8. Quick delivery also. Spoke to one of the sales team on phone and she was very helpful.
December 10, 2020
Highly Recommend
Extremely helpful, a pleasure to deal with. Pricing is exceptionally keen, delivery was really quick and the product is beautiful (Katherine Carnaby Eaton Rug). What more could you ask for !!
December 9, 2020
Excellent quality and price much cheaper than anywhere else
Excellent quality and price much cheaper than Dunelm, Wayfair or anywhere else. Very pleased with purchase and delivery times.
December 3, 2020
Very good personal service
Very good personal service. Slightly disappointed with product as dimensions not exactly as close as I would have liked, but in Covid World, good enough and overall I am enjoying a very good product. Quality other than gripe about dimensions.
December 2, 2020
Superb Customer Service - Client Satisfaction
The customer service from Ornatus is excellent and the level of attention and care of the customer's satusfaction is exemplary. I will not hesitate to use this company again.
Item ordered was of excellent quality and arrived in good quality packaging for safe transportation and delivery.
Altogether a very happy experience dealing with Ornatus.
December 2, 2020
Exactly as the picture if not better
Exactly as the picture if not better, the quality is amazing and the colours are better than the photo, came really quickly and was updated along the way.
December 1, 2020
EXCELLENT SERVICE
Contacted them re a rug I wished to purchase but was unsure of colours. Explained my situation to them, they had it in stock and actually sent pictures of the rug in normal room surroundings. Liked the rug, sent away for it after negotiating a price match. Received rug within days which I love. Don't know why I worried so much about buying it. The were absolutely great and very professional. Def would recommend this shop and will def buy once again from them. Well done!
November 30, 2020
A PLEASURE TO DO BUSINESS WITH
EXCELLENT COMUNICATION, FREE DELIVERY AND WAS AS DELIVERED AS STATED, ORNATUS ARE SIMPLY THE BEST AND WERE A PLEASURE TO DO BUSINESS WITH
November 28, 2020
Fab new rug for lounge
We love our new rug, soft and comfortable, very stylish and looks fab in the lounge. Delivered in super fast time. Very happy customers
November 26, 2020
Helpful friendly service
Nova solo bookcase is beautiful. Ornatus excellent at staying in touch during the long delivery time due to Covid. Helpful, friendly and personal service. Highly recommend. Support local individual businesses.
November 25, 2020
Bright blue rug
Love love my new rug, the colour is just amazing , and arrived so quickly-
Would highly recommend!!!
November 24, 2020
Beautiful rug
Beautiful rug, just as it looks on website
Ordered Saturday late evening and it arrived Monday late morning!
Brilliant service delivered in good condition
November 23, 2020
Excellent product
Excellent product. Delivery took longer than expected but worth the wait.
November 23, 2020
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