Very prompt delivery. Reliable couriers. Good quality masks. Strong material. Easy to wear. Good value for money.
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Ordered these masks because they were made in UK and expected to pay more for this. One box was damaged on arrival and it states on box do not use if so. I immediately contacted customer service, but... See more
Good experience with Orpian. Order status could be tracked and my order was delivered via Royal Mail. This is second time I’ve ordered from Orpian - items received within few days and as described. M... See more
Company replied
Did Well: Purchasing was straightforward, and order arrived swiftly. Room for Improvement: Boxes of 50 Facemasks were not sealed and packaging was just a plastic cover so boxes arrived out of shape a... See more
Company details
Written by the company
Orpian® are a UK manufacturing company, specialising in the production of Type IIR (99% BFE) Medical Face Masks. Our facility ensures the highest standards of hygiene from material to packaging. All masks are provided in sealed packs of 5 helping prevent cross-contamination. Orpian® are Approved NHS Suppliers, MHRA number - 11838.
Contact info
Unit 4, Eastcote Industrial Estate, Field End Road, HA4 9XG, Eastcote, United Kingdom
- 07514937938
- peter.kirby@t-b-c.co.uk
- orpian.co.uk
4.0
Great
111 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Excellent quality masks
If you are looking for U.K. made quality masks look no further than Orpian. I would recommend this company, items well packed and delivered quickly. I have made several purchases with Orpian and always been satisfied.
August 9, 2021
Reply from Orpian
Hi Lady Hannah,
Thank you very much for your continued custom. We're very pleased you have been continually satisfied with our products and level of service.
Regards,
The Orpian Team
Very good masks
This appears to be an excellent product.
Only just started to use them but comfortable to wear and the bar at the back is great for those wearing hearing aids and glasses
August 5, 2021
Reply from Orpian
Hi Raymond,
Thank you for leaving a review on your purchase. We use the best quality material in our masks to ensure the greatest comfort and we are glad you found this to be the case. Thank you for your custom and we look forward to having you as a customer again in the future.
Regards,
The Orpian Team
Everything was fine, but,...
Everything was fine, the masks were as described but arrived a bit late; this in itself is not a problem. The reason I gave you 4 and not 5 is because you asked me for a review before the masks arrived. It is fine to be automated, but not to the point where it becomes absurd. I also don't like the word "reminder" in your e-mail. I am under no obligation to review you.
July 26, 2021
Reply from Orpian
Hi Ligia,
Thank you for leaving a review on your order and providing feedback on the review process. We have made changes to the settings on Trustpilot following the email we received from you to wait longer until the automated email is sent out so they should no longer arrive prematurely for orders placed on weekends.
Regards,
The Orpian Team
Just what you would want when you buy…
Just what you would want when you buy online. Easy to use web site. Excellent communication and quick delivery. The product was as advertised and in very good condition. The boxes were a little bit damaged which was not a problem for me.
July 25, 2021
Reply from Orpian
Hi Kathryn,
Thank you very much for the positive review. We're very glad to hear you were happy with the product. Apologies that the box was slightly damaged during transit but thank you for letting us know so we can liaise with the Royal Mail to resolve.
Regards,
The Orpian Team
the best Masks
July 22, 2021
Reply from Orpian
Hi Jacek,
Thank you for taking the time to leave a review. We're glad to hear you enjoyed the quality of our masks and look forward to having you as a customer again.
Regards
The Orpian Team
Good experience with Orpian
Good experience with Orpian. Order status could be tracked and my order was delivered via Royal Mail. This is second time I’ve ordered from Orpian - items received within few days and as described. My request for an optional colour for the free ear straps was met. Thank you!!
July 15, 2021
Reply from Orpian
Hi,
We're very pleased to hear that you enjoyed our products and services enough to return. Thank you for your valued custom. We look forward to having you as a customer again.
Regards,
The Orpian Team
Reply from Orpian
Hi PG,
Thank you for leaving a review on your purchase.
Regards,
The Orpian Team
Excellent product and very good price…
Excellent product and very good price delivered quickly, thanks.
July 10, 2021
Reply from Orpian
Hi Doug,
Thank you for taking the time to leave a review on your order and for your valued custom. We look forward to seeing you as a customer again.
Regards,
The Orpian Team
Reply from Orpian
Hi Mags,
We're glad to hear that your delivery arrived promptly and that you were happy with the service. Thank you for your valued custom, we hope to see you again.
Regards,
The Orpian Team
Easy to order from and fast delivery.
Easy to order from and fast delivery.. And not forgetting British firm... Thankyou and I will order from you again...
June 7, 2021
Reply from Orpian
Hi Mostyn,
Thank you for taking the time to leave a review and for supporting British businesses. We look forward to having you as a customer again.
Regards,
The Orpian Team
The masks arrived quickly and are…
The masks arrived quickly and are excellent! Highly recommended.
May 2, 2021
Unprompted review
Reply from Orpian
Hi Fraser,
We're glad to hear you were happy with your order and thank you for your valued custom.
Kind Regards,
The Orpian Team
Very easy to order and quick delivery
March 29, 2021
FABULOUSQUALITY REALLY COMFORTABLE
March 24, 2021
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