Orranje Performance Ltd Reviews 353

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great site. Ordered coilovers, came with plenty of free merch and Oli was very quick and helpful in answering any queries I had. Definitely will be going back

Rated 5 out of 5 stars

I would just like to say a final thank you for being a quality person and business. F56.GP Remus front pipe ;)The front pipe came this morning and the one that Remus picked wrong by mistake got take... See more

Rated 5 out of 5 stars

Just bought some BC racing coilovers from Orranje. Before purchase some very honest and valuable advice was given too. The coil overs are awesome and I received them very quickly. Highly recommend Orr... See more

Rated 5 out of 5 stars

A fantastic experience. Great communication all the way, great advice given and the Cold Air Intake even turned up days earlier than expected! And what a product it is, child's play to fit, excellent... See more

Company details

  1. Car Accessories Store
  2. Auto Parts Store
  3. Motorsports Store

Information provided by various external sources

Created for MINI enthusiasts by MINI enthusiasts who have a strong desire to bring top quality performance and styling products to the MINI market. Orranje offer quality and affordable parts, with an aim to help you build your ideal MINI.


Contact info

4.9

Excellent

TrustScore 5 out of 5

353 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great site

Great site. Ordered coilovers, came with plenty of free merch and Oli was very quick and helpful in answering any queries I had. Definitely will be going back

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

Mini GP3 REMUS CAT BACK, (FRONT PIPE)

I would just like to say a final thank you for being a quality person and business. F56.GP Remus front pipe ;)The front pipe came this morning and the one that Remus picked wrong by mistake got taken away and returned to them you made it happen for me with no hassle to me and no problems in all the tooing and frowing of parts and im so pleased with it, I fitted it this afternoon and it sounds mint , thank you once again, you truly are the best and an absolute dream 😊
Andrew 👌

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

superb experience

From the start i was given great advice, purchase was easy and delivery was super quick, well packaged and correct.
Communication throughout was extensive including parcel tracking.
A very pleasant and smooth transaction executed 100%.
Have no reservations using again !
Thank you Oli and the team at Orranje

September 3, 2025
Unprompted review
Rated 3 out of 5 stars

Delivery went missing in the post

Delivery went missing in the post (Royal Mail error), received a very quick response via an email! Very good customer service will change to 5* when rectified. Spoke to Oli a
True credit to the company.

November 7, 2023
Unprompted review
Orranje Performance Ltd logo

Reply from Orranje Performance Ltd

Hi Tom (Steve),

I appreciate the sentiment, however leaving a negative review in such a way has a huge impact on small businesses. Please consider only leaving feedback once an order has been delivered.

As discussed on email;

Royal Mail have tracked the parcel as delivered, with a photo and GPS location of delivery, which matches that of the delivery address on the order. You have advised that you haven't received the item, so I have raised an investigation with Royal Mail, who will look into the claim. I also asked if you could please speak to your post man / woman, and / or local delivery depot as soon as you can, as they will be able to advise and assist much quicker, as they are the ones who have delivered the item.

Please let me know once you have spoken to them, and what they have advised.

Oli @ Orranje

Rated 1 out of 5 stars

Won't replace wrong item Sent out

I was sent the wrong brake discs for my car as clearly defined on my order and was only offered discount to order more and would not replace them having spent thousands with the Company since it started. Something Richard would have sorted in a blink an eye.

July 12, 2023
Unprompted review
Orranje Performance Ltd logo

Reply from Orranje Performance Ltd

Ian,

You reported this to me 2 years (24 months!) after ordering and delivery of the discs, leaving not only myself at Orranje, but also Nitrac the manufacturer, in a difficult situation.

Orders should be checked over within a reasonable time frame, which we state as being 28 days from delivery in our terms and conditions. This is the same for all online sellers, as well as high street shops. This gives all parties sufficient time to ensure items are as ordered, and reduces any chance of fraud taking place.

However, I did not refuse to assist, but advised that I would do everything I could to offer a solution giving the circumstances, and I was in conversation with Nitrac for quite some time, to try and resolve this issue. Unfortunately, due to the 2 years between delivery and this being raised with me, Nitrac also advised the same - 2 years since delivery is just too long of a time period to simply accept that the wrong items were supplied.

This being said, Nitrac offered a discount which priced a replacement set at below cost price, and I added to this discount, meaning a replacement set would be lower than ever sold to any one, leaving Nitrac and Orranje out of pocket, and meaning only a small contribution by yourself. Not only that, but I also offered a full refund on the set you said you had received, as long as Nitrac confirmed they were genuine Nitrac discs.

As I'm sure you can appreciate, with all online and high street sellers, including companies such as Amazon etc, if you went back to them after 2 years with a query about an item on an order, they would refuse to assist due to the timeframe, and certainly would not offer a free replacement or even a discount on a replacement set.

I would have appreciated a response to our offer, so we could agree on a suitable resolution, but instead we are left with a negative review, with no mention of the extensive period of time between the order and you reporting the issue to us. Hopefully this reply paints a better and truer picture for those reading this, and can appreciate that Orranje is not just shunning the customer.

Oli @ Orranje

Rated 5 out of 5 stars

Outstanding Customer Service

Exceptional service yet just ordered so cant wait to receive it but the customer service was amazing the person replying to me though facebook spent time listening to my questions asking me about more info on my car to to recommend the right product and even gave me a YouTube link to explain what im looking for all in all 10/10 experience and even ordered more because i felt bad only spending £50 after everything

June 6, 2022
Unprompted review
Rated 5 out of 5 stars

KND Engineering Tow Strap Bolt

I purchased the KND Engineering Tow Strap Bolt for my R56 JCW. It arrived quickly and well packaged. On first inspections I was really impressed with the quality of the product. I went to fit it to my car and found it came up short. I emailed Oli at Orranje and he set about trying to understand the problem. The communication throughout this process was excellent, I was always aware of what was being done to find a resolution. In the end, Oli sourced a longer bolt and sent this to me free of charge. Orranje have been one of the best companies I have dealt with and I can say confidently that I will be purchasing from them again. Easiest 5 star review I've ever given.

October 4, 2021
Unprompted review
Rated 1 out of 5 stars

Terrrible, terrible customer service

Unfortunately I cannot comment on their products - only their terrible, terrible customer service. The parcel was lost in delivery - I never received it. Rather than help with this, the trader disputed my claim and called me a liar. NEVER BUY ANYTHING FROM THIS BUSINESS. If it goes wrong they will lie and deceive the authorities. A terrible 'shop' - I am only writing this to warn others. There are other places to buy mini performance parts, I would recommend using them instead.

July 30, 2021
Unprompted review
Orranje Performance Ltd logo

Reply from Orranje Performance Ltd

Jim,

I could understand your review if we did not try and assist from the moment you raised the issue with us, but we did, even replying to your rude, and abusive emails, out of hours.

As soon as you raised the delivery issue with us, we jumped on it, and raised an investigation with the courier. We explained to you that we needed a legal document signing to declare that you had not received the item, yet you refused to provide this, getting very defensive in the process. Even after repeated explanations that the courier was claiming the item had been delivered, and signed for by you, and advising that we required the document to dispute their claim, you still refused to sign it.

After pressure from ourselves, and no signed document from you, we asked the courier to visit the house you claimed the item had been delivered to by mistake, to collect the item and redeliver to you. However, you would not allow them time to do this, and less than 24 hours after the issue occurring, you threatened us with leaving bad reviews on all platforms, and raised a payment reversal with your bank, giving us next to no time to resolve the issue that you claimed had occurred.

Considering you flatly refused to sign a legal document to say you hadn't received the item, and how defensive you were, it all panned out rather suspect, but at no point did we call you a liar, and acted professionally with our replies, even with the lack of respect and common courtesy you showed us.

If only we could review customers...

Oli

Rated 5 out of 5 stars

Brilliant service

Ordered a Sprint Booster for my BMW from Orranje. Firstly they had the cheapest price for it and I searched far and wide to compare prices. Anyway extremely impressed with the service received from Oli. I sent a fair few emails and received responses from Oli in literally minutes. Same day dispatch too as ordered before 2pm. Sprint Booster is great too. Well worth the money.

April 17, 2020
Unprompted review
Rated 5 out of 5 stars

Can’t go wrong, top service and great prices.

I have ordered a decat and a intercooler from orranje for my R56, Oli informed about a delay on the cobra decat as they had sold out and was awaiting stock, which was not a problem, I also got my intercooler from their eBay shop which got discounted via a promotion they were running, I ordered the intercooler on the Thursday and was with my the very next day.

My go to store to get performance parts for my Mini.

February 21, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant company 5*

Brilliant company, excellent service from Oli
Helped with any questions I had and then did a no quibble refund when I changed my mind about a purchase!

April 11, 2019
Unprompted review
Rated 5 out of 5 stars

BC Racing Coilovers

Just bought some BC racing coilovers from Orranje. Before purchase some very honest and valuable advice was given too. The coil overs are awesome and I received them very quickly. Highly recommend Orranje and will definitely be buying off them in the future! Thanks again!

May 15, 2018
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look