Tried to cancel shoes almost immediately they were ordered having seen Trustpilot reviews too late. They arrived eventually, weeks later. Far too small and felt like they were made of polystyrene. Whe... See more
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Same experience as others. Cheap shoes that arrived very late that have zero arch support and are too small Usual holiday response to email for returns. Return address on label for E7 unit on Wal... See more
Ordered shoes, immediately tried to cancel when I saw reviews. Never gor any response. Shoes arrived after 10 days, absolute junk!! Since then I have sent several emails got the usual reply from "R... See more
Company is a scam they sent cheap certainly not orthopaedic trained or sandals as they say they are. Emailed a Robert Green stating on the automatic reply … due to staff on holiday will get back to y... See more
1.2
Bad
111 reviews
No history of asking for reviews
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I wish I’d read these reviews instead…
I wish I’d read these reviews instead of the reviews on their website! Do not go near this company, rubbish trainers with polystyrene insoles & wrong sizing! I see that Amazon are selling them for Orthostride too so I shall be getting in touch with them next to let them know exactly how rubbish Orthostride company is!
July 30, 2024
Unprompted review
TOTAL SCAM!
Similar experience to those described by other reviewers...£45 shoes which wouldn't even cost £15 in Primark...
Took 13 days to be shipped from China.
NO reply from their Support department
NO return policy
TOTAL SCAM
July 29, 2024
Unprompted review
Pretty rubbish …
As with previous reviews came in grey plastic bag, no invoice no return address!! They actually wouldn't' be too bad if they were actually leather as stated and not synthetic.
Need to be reported as misselling !!
July 29, 2024
Unprompted review
Came in a grey plastic bag held…
Came in a grey plastic bag held together with selotape and bubble wrap. There was no indication as to where they had come from, no indication where to return to. When I asked for instructions what to do, I was told there would be a delay due to holidays before they could answer me !
July 25, 2024
Unprompted review
These are just total rip offs
These are just total rip offs! There is nothing about them that is orthopaedic! There are on another site for £1.79!
Came in a rough grey bag . All squashed . No labels on !
I’m going to report these as they are totally mis selling and taking a lot of money off people ! Honestly DO NOT order from them . I’m gutted!
July 24, 2024
Unprompted review
I recently purchased a pair of Orthopedic shoes
I recently purchased a pair of orthopedic shoes from Orthostride, and I am beyond impressed with both the product and the service!
After wearing them for a few weeks, I can confidently say they have made a world of difference.
What truly sets Orthostride apart, though, is their customer service. I had a couple of questions about the product, and their team responded promptly and thoroughly. They were friendly, knowledgeable, and genuinely interested in ensuring I was satisfied with my purchase.
Overall, I highly recommend Orthostride to anyone in need of quality orthopedic footwear. Their commitment to excellence in both their products and customer service is evident in every aspect. I will definitely be a returning customer!
July 19, 2024
Unprompted review
Orthostride.
I thought this was a genuine UK maker and seller of comfortable shoes for people with foot problems. Wrong!! They are Chinese and the shoes aren't as described, in fact they are awful and are very difficult to actually get on my feet. They are too narrow and in no way as wide or deep as they claim to be. They arrived in an AliExpress bag and were crushed in the plastic bag.
Also, the customer service was non existent, misleading me about tracking numbers, not recognising my order number etc, etc. I would recommend everybody avoids this company and if you want shoes like this then buy them direct from AliExpress for much less money.
July 15, 2024
Unprompted review
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