The device arrived.
The device arrived.
Ot was broken but still no response from pro vital.
My conclusion is that this is not a good company, but worse they are scamming people.
May 6, 2026
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
You should know
1.5
Bad
104 reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have sent numerous messages as blue…
I have sent numerous messages as blue light device does not work. Due to no response I believe it’s a scam
May 5, 2026
Unprompted review
The product is faulty and does not work…
The product is faulty and does not work without the lead - it does not hold charge.
I got in touch with customer service, they replied after two days asking for a photo and a video.
I sent these back 3 days ago there has been no further action.
I sent another email to follow up yesterday and no reply again
April 25, 2026
Unprompted review
It doesn't work It's a total scam.
It doesn't work. Tried charging it but lights would only come on while plugged to the charger. I took it apart and found it has no battery. The lights are supposed to be blue but are white instead. I asked for a refund or replacement but they just tell me to try a different charger and hold the switch for a few seconds. It also doesn't have a switch. This thing is a big scam!
April 24, 2026
Unprompted review
What are the ingredients in serum and…
What are the ingredients in serum and why are they not listed in the product? QR code doesn't give any info either. Bit dodgy I think.
April 23, 2026
Unprompted review
Device came today and I charged it
Device came today and I charged it. With a full charge, device doesn’t work and now I can’t get ahold of them. I been scammed.
April 13, 2026
Unprompted review
Can't wait to use it
Waited a while but I got it now, the staff have been in touch with me regarding the late delivery, unfortunately it doesn't work, but they have kindly decided to send me a replacement, truly grateful for the help and support l got 👍🙏
April 7, 2026
Unprompted review
Ordered 16th March still hasn't…
Ordered 16th March still hasn't arrived so I wouldn't bother
April 6, 2026
Unprompted review
I ordered a device for nail fungus…
I ordered a device for nail fungus removal, 3 weeks ago they took the money but I haven't received anything.
March 26, 2026
Unprompted review
Waiting three weeks and no delivery
Waiting three weeks and no delivery, given a BOGUS tracking number not used by any major carriers (FedEx, UPS, USPS, OnTrac, etc. This is a scam company!
March 20, 2026
Unprompted review
Nail fungus
It helped me a lot with the nail fungus. I know these products will help you.
February 10, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.