I am not sure where Oryxoffroad is located but think possibly South Africa and that is why it took about 2 weeks to arrive A good strong replacement plastic part that arrived before the estimated de... See more
Company replied
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Had a problem processing the order. The issue was at my end (computer glitch). I phoned Oryxoffroad and explained the situation. There response was reassuring and resolved the matter instantly. Great... See more
Oryx was super responsive and shipped my order right away. Then when the carrier misshandled the item, Oryx reached out to me, let me know what was happening and re-shipped the item to me rightr away.... See more
Company replied
Oryx Off-road Ltd contacted me to clarify my purchase order when they noticed my order included the same item twice. They offered to send the duplicate items if needed or to refund me for the additi... See more
Company details
Written by the company
At Oryx Off-road we supply quality aftermarket, OE and genuine vehicle parts and accessories for both Land Rover and Range Rover models of all ages. Oryx Off-road are also suppliers of quality replacement windscreen wiper blades for most car makes and models.
Contact info
Korna House, Nottingham Road, Tansley, Nottingham Road, DE4 5FR, Matlock, Tansley, United Kingdom
- 07802665250
- oryxoffroad@gmail.com
- oryxoffroad.com
Grate communication a proper…
Grate communication and a proper blanking kit Other kits don't have vacume blanking piece which is dangerous
December 21, 2024
Reply from Oryx Off-road Ltd
Thank you for the great review, and for highlighting the benefits of the product we supplied.
Reply from Oryx Off-road Ltd
Thank you for the great review.
Timing was great!
Timing was great. If any improvement I would like to pay custom fee at checkout and not when receiving the package.
October 29, 2024
Reply from Oryx Off-road Ltd
Thank you for your kind review. We will most certainly look into this for you. Italy is a relatively new market for us, but can certainly see the benefit of providing this service for our customers. Thanks again for your business.
Reply from Oryx Off-road Ltd
Thank you for your kind review. Please share your experience with friends and family.
Communication
The positive aspect was the communication, which was available at all times, and the commitment to solving problems.
September 23, 2024
Reply from Oryx Off-road Ltd
Thank you for your feedback, and thank you for working with us to open up the Italian market.
Great experience
Was on holiday. And recieved emails keeping me updated. Not just generic ones. Definitely a company i would use again in future
September 22, 2024
Reply from Oryx Off-road Ltd
Thanks for the feedback. We are aware that the generic order progress emails, aren't always sufficient and, therefore, like to update our customers with more personal and pertinent information, from time to time.
Excellent experience using Oryx Off…
Excellent experience using Oryx Off Road who emailed me after making my order to clarify express shipping and kept in touch to let me know updates on my order, during a bank holiday weekend as well. Efforts were much appreciated and stock for spares is impressive so I’ll be a returning customer for sure
August 25, 2024
Reply from Oryx Off-road Ltd
Thanks for the great review. We look forward to hearing from you again, soon.
Had the stock⭐️ quickly answered questions via a rapid chat response. Parts delivered. What would you not like.
Had the stock
August 16, 2024
Reply from Oryx Off-road Ltd
Thank you for your review.
Excellent service and communication…
Excellent service and communication from supplier is second to none.
July 24, 2024
Oryx was super responsive and shipped…
Oryx was super responsive and shipped my order right away. Then when the carrier misshandled the item, Oryx reached out to me, let me know what was happening and re-shipped the item to me rightr away. They were great to work with and made the process hassel free. Highly recommended!
July 2, 2024
Reply from Oryx Off-road Ltd
Thanks Greg. We do apologise for the issue with the carrier, but are glad we could get it resolved quickly for you. Thanks, too, for your understanding.
Fantastic customer service
Fantastic customer service. Had a payment issue caused by PayPal and not Oryx. Called the Oryx team and they were so helpful and even called me back the next day (A Saturday) to make sure all was sorted. It was a pleasure to deal with and will deffinatly be ordering from Oryx again
June 29, 2024
Reply from Oryx Off-road Ltd
Thanks Dan. With so many scams out there, we fully understand the urgency when it comes to payment concerns. We always try and respond to customer requests as soon as is possible, and even more so when it involves the customer' money.
Great service…
I hadn't heard of the company before looking for the mantec plate. Best price, simple to order and quick delivery.
June 18, 2024
Reply from Oryx Off-road Ltd
Thanks Russ. We pride ourselves on our stocked items of Mantec service parts for both the Spare Wheel Carriers and Raised Air Intakes.
Honest and efficient
So helpful and efficient in sourcing and supplying a difficult to obtain part . Refreshing to find a supplier who was keen to please with great communication and honest feedback as well as price.
June 12, 2024
Reply from Oryx Off-road Ltd
Thanks Andrew. We like to think of ourselves as customer focused, but it is always great to hear that we meet (and hopefully) exceed customer expectation. We certainly believe that communication is key to the customer experience.
Sorted parts and sent out quickly.
Sorted parts and sent out quickly.
Needed additional part and they sent out later that day for me to fit next day.
Very helpful and professional.
June 7, 2024
Reply from Oryx Off-road Ltd
Happy to help, Alec. We always try to accommodate the needs of our customers.
Incredible Customer Service!
Inquired about a part on their website and received a quick email response! Excellent customer service and part availability. First time customer but definitely not the last time!
May 16, 2024
Unprompted review
Reply from Oryx Off-road Ltd
We appreciate the kind review, and look forward to doing business with you again in the near future.
Reply from Oryx Off-road Ltd
Thank you for your kind review.
Good supplier of Jimny Accessories
Prompt delivery and competitive pricing. Thank you.
December 22, 2023
Reply from Oryx Off-road Ltd
Thank you for the positive feedback. We do try and keep our prices competitive in this market.
Great product and delivery
November 20, 2023
Reply from Oryx Off-road Ltd
Thank you for your review. We are glad that you are happy with your product and the service received. We hope you will consider us for your future requirements.
Great experience
First purchase with oryx off road, very good communication, excellent follow up (international shipping for me).
Good shop, will buy again from them.
September 2, 2023
Reply from Oryx Off-road Ltd
It's great to get positive feedback from our international clients. As a small business we believe that good communication (particularly with international clients and relatively unexplored markets) is the key to repeat business and referrals. Both of which are at the core of our company ethos. Thank you!
Reply from Oryx Off-road Ltd
Thanks Paul. We try and make our website and the checkout process as user friendly, as is possible. Glad you were happy with the product.
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