Osborne Training Reviews 

142
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, helpful, and professional demeanor, making interactions pleasant and supportive. Many people highlight the staff's efficiency and welcoming approach, which made their overall experience smooth and comfortable from start to finish. Reviewers frequently mention the positive user experience, noting the well-organized, quiet, and comfortable testing environment provided. The entire process is described as easy, smooth, and efficient, contributing to a calm and focused atmosphere, particularly for high-stress exams. Furthermore, people appreciate the conveniently located facilities, which are also quick and easy to find.

What people talk about most

Staff

People report positive experiences with staff, consistently highlighting their helpfulness, kindness, and... See more

User experience

Reviewers mention positive feedback about user experience, with many describing the overall process as... See more

Location

Clients share positive opinions on location, with many reviewers finding the test center quick and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent exam centre. Purna Chandra is a fantastic proctor, friendly, organised and efficient. Great facility too, well located for the DLR, clean and modern, good lighting and with plenty of desk sp... See more

Company replied

Rated 5 out of 5 stars

Tvisha was great at getting me set up quickly and making me comfortable for the test. The test center was a good environment to focus . Recommend for future tests .

Company replied

Rated 5 out of 5 stars

Sohail was very prompt and helpful whilst registering. Nice man. The process itself was also very straight forward, quick and easy

Rated 5 out of 5 stars

Came to sit an exam here and it was so easy! Tvisha was so helpful and let my sit my exam even though i was very early :) good environment to sit an exam in

Company replied


Company details

  1. Educational Institution

Written by the company

Our goal is simple: To create success stories... Osborne Training is a premier training provider for diverse range of academic and vocational courses in Accounting, IT, Business Administration and various management subjects. The Centre welcomes ...


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

142 reviews

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No recent history of asking for reviews

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4.7

All reviews

(142)

39 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A very good training school

A very good training school. I studied aatlevel 2. The teacher is very professional and the staff are friendly. They care about my Learning progress and give me some top tips !Recommend

August 16, 2021
Unprompted review
Rated 5 out of 5 stars

I am pleased with my AAT level 2…

I am pleased with my AAT level 2 Foundation in Accounting online course. It works well with a full time working parent like me. I would not advice online course for fresh starters though. It worked for me as a form of refresher training but I would have taken in a classroom with a teacher if I was new to it.

April 17, 2021
Unprompted review
Rated 5 out of 5 stars

very helpful

I have registered for the AAT Level 3 course and staff member named Sohail was very helpful in sending out emails quickly and calling to check if any assistance was required.

April 12, 2021
Unprompted review
Rated 4 out of 5 stars

Quick and easy enrolment process

Just finished the enrolment process. It was fast and easy as I only called to join the course the day before. Thanks to Sohail, he was very helpful. I look forward to the training and a good job thereafter.

April 7, 2021
Unprompted review
Rated 5 out of 5 stars

The best student source!

Osborn have assist with the enrolment process and helped with all the information needed.I have called so many times and been assisted by Sohail Mumtaz who always answered my questions. They were very communicative, polite and very helpful. I would recommend Osborn to everyone.

March 30, 2021
Unprompted review
Rated 1 out of 5 stars

Do not waste your time at Osborne

Do not waste your time at Osborne. Due to coronavirus was desperately looking for work experience and somewhere to give me practical learning. I clearly mention this before I enrolled on to the programme but They’re so quick to take your money basically seems like a gamble. the lecturer was rubbish reading from slides in the dark? Something I could find on YouTube Or Amazon. I’m a university student and I’m sad I wasted my money like this.

February 19, 2021
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Reply from Osborne Training

Dear Milliann,

Thank you for your feedback. Your feedback is very valuable to our team as it motivates us to provide all of our student the best possible services.

Our sincere apology that you felt that the course was not appropriate for you. Our Practical accounting course has been named as one of the best practical accountancy courses by most of our students. It was voted as Top CPD Courses by independent organisation such as Findcourses.com

At Osborne Training, we take all reviews very seriously, as we would want the best for all of our students.

If you have not raised a complaint about the same then you can contact our Student Support team on the number provided below and they would be able to assist you to solve your query.
020 3608 7179

We wish you all the best for your AAT journey.

- Student support team, Osborne Training.

Rated 5 out of 5 stars

Excellent Service and Teachers

I am very happy with the level of service I have received from Osborne Training, especially from Russel and Usman. They have ensured my Level 2 and 3 journey through AAT has been smooth and seamless. They genuinely care about your progress and ensure you gain a full understanding of the course material. I look forward to enrolling and completing Level 4 and becoming a qualified accountant soon.

February 8, 2021
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend Osborne training to a friend.

Enrolled with Osborne training.The staff at Osborne training, and the tutorial support team have been extremely helpful in answering my queries and questions. 96 % pass rate and also 4.9 review rating out of 5 astonishing. Enrollment procedure was so quick and efficient thanks to all the staff. Thanks again Osborne Training, I am now working and succeeding in my career :)

January 2, 2021
Unprompted review
Rated 5 out of 5 stars

Just enrolled in Fast Track AAT Level 2…

Just enrolled in Fast Track AAT Level 2 & Level 3.
The enrolment process was very smooth and am very impressed with the efficiency of all the staff. All the team have been extremely helpful in answering my questions and the workbooks and online tools look really user friendly. Am very pleased so far and look forward to my journey with Osborne Training.

November 29, 2020
Rated 3 out of 5 stars

The Osborne training books were ...

The Osborne training books were helpful when doing my exams however the student portal is a little bit outdated and it was difficult to get help from tutors. Due to issues with corona I was unable to sit two of my booked tests, I have since then emailed them about rebooking my exams but was told to just rebook my exams via the site and pay an external student fee as my account has now ran out? I let them know once again I have already paid for these exams and would like to rebook but have had no reply.

They haven't checked in on me to see if I want my money back for the exams (which once again I already paid for) or if want to rebook - at this stage I don't want to rebook the exams as I have decided to just jump forward onto ACCA since it's more relevant to my work, but it would have been nice to have been offered a refund for the two exams I had booked. It's a situation completely out of my control so it's a shame my studies and bank account had to be penalised for it. I spent around £140 on the two exams that I never got to sit.

September 29, 2020
Unprompted review
Rated 2 out of 5 stars

I originally studied AAT Level 2 and 3…

I originally studied AAT Level 2 and 3 with another provider but was essentially given the Osborne books to study so for level 4 I thought why not study from the source? Possibly one of the worst choices I made concerning my study. Not only was the course itself twice as expensive - the online training platform is old and limited - the 'tutor support is non-existent (I left a message to my so called tutor and never heard anything back) - the online course material is out of date, when downloading revision slides for the Business Tax module I found that the slides actually relate to 15/16, only 3 years out of date!
What a useless waste of time that £800 paid for. I may as well of bought the osborne books of eBay for an eighth of the price and been in the same position - do not waste your time here.

October 20, 2019
Unprompted review
Rated 5 out of 5 stars

Great tutor support...

I started sage 50 online course a week back with their virtual classes. So far it's what i paid for- expert and friendly tutor support. I get my queries clarified in no time, so that's a huge motivation for me.

July 3, 2019
Unprompted review
Rated 5 out of 5 stars

My SAP FICO and SD training finished…

My SAP FICO and SD training finished recently. One thing I loved how I can access all detailed reports easily without having to navigate through a lot of unnecessary things.
However, sometimes SAP System wont get the exact report you are needing in detail.
If you want to learn SAP my suggestion would be to have patience.
I have found that SAP Training will teach you how to do short steps to get the info that you are looking for. It makes things a lot shorter and time is saved. My Tutor was very helpful in understanding various complicated SAP processes in easier manner.

February 14, 2019
Unprompted review

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