Oscar Alquiler de coches Reviews 1,511

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Amazing and hassle free I would like to highly recommend Pablo as a great person for Oscar rentals. he is an absolute gentleman and always available for support... Would Definitely rent from here agai... See more

Company replied

Rated 5 out of 5 stars

Everything went very smoothly. After booking online, I received a phone call to schedule an appointment within the hour. I picked up the car without delay in front of the Marbella bus station. A few... See more

Company replied

Rated 5 out of 5 stars

The service was always excellent. If you don’t speak Spanish, be prepared to use a translator app on your phone. The cars are basic by American standards, but that is one reason for the good prices.

Company replied

Rated 5 out of 5 stars

I rented one of there cars for 28 days and it was the most perfect and easiest experience I have ever had! The car was as seen on there site very clean and they gave me all i needed and more very p... See more

Company replied

Company details

  1. Car Rental Agency

Written by the company

En Oscar Alquiler de coches ofrecemos alquileres locales por toda España en las más de 130 sucursales colaboradoras. Disponemos de coches, furgonetas, monovolúmenes y camiones de mudanza. Siempre incluimos seguro y 200 km al día gratuitos cuando alquilas con nosotros.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Replied to 43% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Muy experience was an excelent journey

Muy experience was an excelent journey, Oscars team are nice people.

April 1, 2024
Unprompted review
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Reply from Oscar Alquiler de coches

Hi Michel!

Thank you very much for trusting Oscar Torrox. We will pass your words on to all our team.

We hope to see you soon again! 🤗

Rated 5 out of 5 stars

Great experience

Great experience! Do not hesitate.

April 6, 2024
Unprompted review
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Reply from Oscar Alquiler de coches

Hi Clea!

Thank you for your comment. We are glad to hear that the vehicle and pickup met your expectations.

Best wishes 🤩

Rated 2 out of 5 stars

Only book if you have the time to wait

After waiting 2,5 hours somebody finally arrived with the car. The car was great, but the wait was ridiculous. Upon pickup we extended the time period and didn’t get the long term discount because they took it as a new booking. When returning the car we waited 1 hour and then drove home where they picked the car up 3 hours later. Nobody said ‘sorry for the wait’ which would have gone a long way. So only make a booking if you have the time to wait and be sure to not extend cause you’ll pay full price.

February 12, 2024
Unprompted review
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Reply from Oscar Alquiler de coches

Hello Mevr,

We sincerely apologize for your less than satisfactory experience with our car rental service, particularly due to the wait time during vehicle pick-up. We understand how frustrating it can be to wait, especially when you're eager to start your journey.

Your feedback is incredibly valuable to us, and please rest assured that we are actively working to improve our processes and reduce wait times for vehicle collection. Our aim is to provide each customer with a quick and seamless experience from the moment they arrive until they drive away in one of our cars.

We appreciate your comments as they help us identify areas where we can improve and ensure that future customers do not encounter the same issues.

We hope you'll consider giving us another chance to demonstrate the quality of our service and enjoy a much more satisfying car rental experience in the future.

Thank you for sharing your feedback and for choosing Oscar Alquiler de Coches.

Rated 5 out of 5 stars

Fast

Fast, easy and reliable service. Great customer attention.

November 14, 2023
Unprompted review
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Reply from Oscar Alquiler de coches

Hi Gabriel!

Thank you very much for trusting Oscar. We will pass your words on to all our team.

We hope to see you soon again! 🤗

Rated 5 out of 5 stars

Excellent service

Excellent service. Quick and easy. Very reasonable price.

October 2, 2023
Unprompted review
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Reply from Oscar Alquiler de coches

Hi!

Thank you very much for trusting Oscar 🤗. We are glad to hear that we met your expectations.

See you soon! ⭐

Rated 5 out of 5 stars

Profesional

Profesional, fast, kind people, good car…

September 19, 2023
Unprompted review
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Reply from Oscar Alquiler de coches

Hi Sasa!

Thank you for your comment, we are glad to hear that we met your expectations.

Best wishes 🤩

Rated 4 out of 5 stars

The car very good for the service

The car very good for the service. Only that a little small for adults the two rear seats. The other four places ok,

August 30, 2023
Unprompted review
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Reply from Oscar Alquiler de coches

Hi José Vicente!

Thank you for your comments. We hope that you will rent with us again and that we will be able to offer you a vehicle that best suits your needs.

Best wishes ⭐

Rated 5 out of 5 stars

very good car

The car was very good , Renautl Clios, and the person who attended me in Motril was very kind

July 16, 2023
Unprompted review
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Reply from Oscar Alquiler de coches

Hi Myri!

Thank you very much for trusting Oscar Motril. We will pass your words on to Tomás, the person in charge of the location.

We hope to see you soon again! 🤗

Rated 5 out of 5 stars

Oscar was extremely nice to deal with…

Oscar was extremely nice to deal with even though i dont speak Spanish yet. The hire vehicle was superb and very good value at the price. I will use Oscar whenever i need vehicle hire.

July 12, 2023
Unprompted review
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Reply from Oscar Alquiler de coches

Hi, Denis!

We are glad to hear that we met your expectations. We always work to ensure the highest possible quality of our cars and services.

See you soon again! 🥳

Rated 5 out of 5 stars

Van hire made easy

Van hire made easy. Excellent communication. Would have no hesitation in using Óscar again.

June 26, 2023
Unprompted review
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Reply from Oscar Alquiler de coches

¡Thanks, Philip! We hope to see you soon again :)

Rated 5 out of 5 stars

Perfect

Perfect. Strongly recommend.

May 30, 2023
Unprompted review
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Reply from Oscar Alquiler de coches

Thank you Alexander for sharing your opinion with us. We hope to see you again soon ;)

Rated 5 out of 5 stars

Very helpful with telephone booking in…

Very helpful with telephone booking in English. Staff very helpful everytime I had to call and when we had left something in the car they were more than happy to bring it back to us. All round excellent service and would always recommend them.

May 10, 2023
Unprompted review
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Reply from Oscar Alquiler de coches

Good morning! We're so happy you found our staff friendly and helpful :) Thank you for trusting us, we hope to see you soon!

Rated 5 out of 5 stars

Great service

May 4, 2023
Unprompted review
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Reply from Oscar Alquiler de coches

¡Thanks for sharing your opinión with us, Ulf! We hope to see you again soon :)

Rated 1 out of 5 stars

The car didn't work

I rented a car for Friday to Monday this last week. Nobody was at the place when I took the car. I had to wait for the responsible to answer the phone for a while. After he gave me the code for the keys, I realized the car was in very bad conditions:

Two big holes in the driver seat, the boot wouldn't open, it wasn't covered, I found drug leftovers in the front seat, a dirty bowl for dogs at the back seat, lights were not working and the break wasn't either.

April 28, 2023
Unprompted review
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Reply from Oscar Alquiler de coches

Dear Claudia, we're so sorry to hear about your problem with our car. We already check with the location to understand what happened and avoiding this problem again in the futuro. Thank you for sharing your opinion with us and our sincere apologies for the bad experience with our car.

Rated 5 out of 5 stars

Nice car, fair price

Nice car (Arona), almost new, just what I wanted for three months while awaiting delivery of a new car. Price okay, discounted on that basis. Pleasant staff, helpful. All in all, a very positive experience.

April 27, 2023
Unprompted review
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Reply from Oscar Alquiler de coches

Thank you for sharing your opinion with us, Robert. It was a pleasure ¡we hope to see you soon!

Rated 5 out of 5 stars

Great experience

Great experience, competitive prices, and friendly staff as well. Had a great day with our rental car with no issues! Would highly recommend.

April 10, 2023
Unprompted review
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Reply from Oscar Alquiler de coches

¡Thank you very much for sharing your opinion with us! We really appreciate you gave us your trust and we're waiting to see you again :)

Rated 5 out of 5 stars

All was quite straightforward

All was quite straightforward, price was considerably lower than other agencies for a 7 seater.
They are a bit our of the way on Granada, but taxis are not expensive, so more than worth the trip.

October 22, 2022
Unprompted review
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Reply from Oscar Alquiler de coches

Dear Mr. Gallegillo,

First of all, we wanted to thank you for choosing Oscar Granada and taking the time to review us.

We really appreciate your positive feedback about the service offered and the price.

We try to offer a local rental with a high service!

We are looking forward to seeing you back soon driving one of our rental cars.

Sincerely,
Oscar Rent a Car team

Rated 5 out of 5 stars

This company are simply fantastic!

This company are simply fantastic!! They go the extra mile to make sure everything is so correct for you & from the start you are treated like a cherished customer. Manolo is an absolute gentleman - helpful, mannerly, good fun & very true to his word!
The lady on the phone was amazing too & spoke perfect English (I’m learning Spanish) as well as being very obliging.
I’ve been coming to Nerja for 20 years now & have hired cars from many places before moving to live here & buying my own car, but I had a small problem & needed a rental. I was recommended Oscars nearby in Velez Malaga & I’m so glad because everything I was told about them was 100% true!
Well done Manolo & the team at Oscars. I will recommend you to anyone needing a vehicle.
Thank you for looking after me SO very well. Marie Dolores Jackson 😃

September 27, 2022
Unprompted review
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Reply from Oscar Alquiler de coches

Dear Garry,

Thank you so so much for your amazing review. We are more than glad to read this and we really appreciate your nice words and the consideration for our efforts to be a different car rental company.
Our goal is to offer a local service, from the local people to anyone who might need an efficient and cheap rental on the search area.

We will be happy to share your comments with Manolo and congratulate him his work.

We will be more than happy to seeing you back soon driving one of our rental cars.

Sincerely,
Oscar Car Rental Team

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