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Company details

  1. e-Commerce Agency

Written by the company

We are an online store that deals with selling anime-themed products, looking for quality and originality. Being passionate about this world in turn we know what people like us like, adapting the collections to your tastes and constantly updating the site with new products. Our goal is to become your one-stop shop for anime-themed merchandise, and we will succeed.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

33 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

my order didn’t arrive

I have been waiting for my order for a month even though it was written that it would arrive in 15 days. I don't know what to do, they said they would notify the status of the order either by email or by phone but I have not received anything. 1 star because you can't get less

September 6, 2021
Rated 1 out of 5 stars

I never recieved my order

I ordered two attack on titan lamps in April, I'm still waiting for my order after four month and when I check my order infos it's still written: "awaiting fullfilment".

August 9, 2021
Rated 1 out of 5 stars

Item not received and the site is playing dead

I placed an order on this site for 2 items, on April 16, 2021.
The first item was delivered on time, but I never received the second item.
On the site, the status of my order is "partial".
I tried to contact them through the live chat, but I only received an automatic response telling me that it is closed!
My email of June 10 did not receive any response either !!
To date (July 1, 2021), I have not received the missing item or refund, and the site is playing dead !!

July 1, 2021
Unprompted review
Oslastore logo

Reply from Oslastore

Dear customer we are sorry for what happened, our services had closed for holidays, please contact us on administration@oslastore.com to help you solve the problem.

Rated 5 out of 5 stars

The service is just wondeful

The service is just wondeful, I just contacted the store for a problem with tracking and they immediately answer my questions with patience, they really care about you! Don't worry if they don't respond in one nanosecond, they are probably helping someone else.

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

Incredible service!

There was a problem with an order, so I decided to write to the store and they did not take half an hour to answer me and help me with incredible kindness and patience. Without a doubt one of the best customer services I have seen in a long time, keep it up.

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

PER-FEC-TO

They are amazing dudes !!
I take the ring of attack on titan and i lost my codes to follow it ! But they help me very fast and they give me back the code.
Those guys have to be more popular because they deserve it !!
Thanks

April 17, 2021
Unprompted review
Show reviews in all languages. (33 reviews)

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