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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and effectiveness, often noting how they contribute to youthful and healthy-looking skin. Many people have been loyal users for years, highlighting the products' ability to deliver noticeable results and minimize signs of aging. Reviewers also frequently commend the exceptional customer service, describing it as helpful, understanding, and accommodating. However, some customers have experienced issues with product consistency, specifically mentioning a change in the texture of a serum. A few people also expressed disappointment when favorite products were discontinued.

What people talk about most

Product

Users describe positive interactions with products, consistently praising their effectiveness and quality.... See more

Quality

People report positive experiences with quality. Many customers praise the products for their effectiveness,... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the customer service... See more

Based on these reviews

Rated 5 out of 5 stars

Have been purchasing Osmotics for years now. A consistently good skincare that keeps my skin looking and feeling at least 5 years younger than my age. This time I reordered the eye gels which are th... See more

Rated 5 out of 5 stars

My Order was not delivered to my address. Osmotics is mailing another package to me with my product. Love this company. Their effort to resolve my issue was very devoted in assuring me that they r... See more

Rated 5 out of 5 stars

I have been using your products for a long time. I have tried other products but none compare to yours. I get many compliments from others that want to know what my secret is to having such smooth... See more

Rated 5 out of 5 stars

When placing my order they were gracious to give me a bit more of a discount. I appreciated it very much. I love Osmotics. I’ve used there skin care products for many years & at almost 77 I feel my sk... See more


Company details

  1. Cosmetic Products Manufacturer

Written by the company

Osmotics Award-Winning Anti-Aging Skincare, Serums, Eye Creams, Moisturizers, Reduce Fine Lines, and Wrinkles, Effective & Visible Results.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

457 reviews

5-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

I have been purchasing Osmotic products for many years.

I have been purchasing Osmotic products for over 15 years and I have not been disappointed in any of the products I have received. I was shopping in a mall lately and a saleswoman was selling skin care products and came up to me to try to sell me something. She asked what I use on my skin, and I told her Osmotics and when I told her how old I am, 81, she stopped and said keep using them and then left. I highly recommend their products. I received a call not too long ago from Osmotics to let me know their Lipofill product was back in stock. They care about their customers and that is really nice.

August 26, 2023
Rated 1 out of 5 stars

I cancelled the order that was…

I cancelled the order that was fraudulently placed in my name but you shipped it anyway. Now I am waiting for a prepaid return label.

June 27, 2023
Osmotics Skincare logo

Reply from Osmotics Skincare

We sincerely apologize for this, you dont have to return your package and rest assured Osmotics is investigating fraudulent orders and at time same time, clearing out your info from our database. Contact us anytime at sales@osmotics.com for further assistance. Thank you!

Rated 5 out of 5 stars

The website offered a discount but upon…

I had an issue with getting the discount code at check out. They immediately resolved the issue and provided a credit. The products are outstanding so I was pleased the customer service is as well.

July 1, 2023
Osmotics Skincare logo

Reply from Osmotics Skincare

Hi Cla, so sorry about this. You should be able to add Coupon Code in your cart before checking out but no worries, just please email sales@osmotics.com for assistance. Thank you for being a valuable customer!

Rated 5 out of 5 stars

I HAVE USED THIS PRODUCT FOR SOMETIME

I HAVE USED THIS PRODUCT FOR SOMETIME, I CHANGED TO ANOTHER PRODUCT BECAUSE OF THE COST OF THIS ONE,THE OTHER ONE DID NOT WORK FOR MY SKIN SO I REGARDLESS OF THE COST OF OSMOTIC THE PRODUCT FOR MY SKIN, MY SKIN LOOK AND FEEL SOOOO!!!!!!! MUCH BETTER. I AM 87 AND HAVE NO WRINKLES, THANKS TO GOD I CAN AFFORD IT AND OSMOTIC FOR THEIR PRODUCT. LOVE IT!!!!!!!!!!!

June 2, 2023
Rated 1 out of 5 stars

I never received any email about my…

I never received any email about my order, about delivery but they certainly got paid.

May 25, 2023
Osmotics Skincare logo

Reply from Osmotics Skincare

We sincerely apologize for this Mary, we double checked and confirmed your order is delivered as per tracking. Please contact us at sales@osmotics.com for further assistance if you really didnt receive your order. Thank you!

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