This business is a con artist. I purchase an item on Pinterest and when I receive it, it was totally different from the picture. During the time I was waiting on the delivery, they never communicated... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Lovely watch strap - got the silicon band and it’s just like Apple but so much better value for money! The note, discount code and chocolate in the package were such a lovely touch. Great customer ser... See more
I’ve ignored the persistent requests for a review for a while, as I’ve never understood how anyone can provide useful feedback without having properly used the item for a period of time. It’s been a f... See more
Everything has been going well until I tried to initiate a warranty return after my watch band started peeling off after just a few uses, enquiry sent , email follow up and guest what, I got ghosted... See more
Company details
Written by the company
At Ospeka, we believe that owning luxury Apple Watch Straps, iPhone Cases and Apple Accessory items should be affordable. We carefully curate and test selected high quality Apple Watch bands and iPhone accessories. Apple Watch Straps and Apple iPhone accessories have a new home! 🚚 Free UK Royal Mail Delivery.
Contact info
Ospeka, Hewitt House, Winstanley Road, Orrell, Greater Manchester., WN5 7XA, Orrell, United Kingdom
- team@ospeka.com
- ospekastraps.com
3.4
Average
206 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great device
Great device. Space saving. Bought 2. Fast delivery with an extra little personal touch. Recommend company.
October 20, 2023
Excellent experience
Excellent experience. Super fast arrival of a loop watch strap for Apple Watch (that fits unlike other makes - XS size). A few personal touches like a note and a chocolate enclosed, made it!
October 24, 2023
Excellent customer service
Excellent customer service. Really pleased with the professionalism & attention to detail which is rare these days.
October 19, 2023
Not leather
Not leather!
I ordered as advertised as leather but it’s just a generic cheap plastic strap the same as the £6 ones on various auction sites. It’s started to split after less than two weeks. I’ve left this review as they kept asking for one but I could only leave a negative and when I did they removed it from their site. So I thought I’d rewrite it here.
October 15, 2023
Unprompted review
product arrive just fine
September 21, 2023
High quality watch straps and great…
High quality watch straps and great customer service
September 19, 2023
Reply from Ospeka
Jodie, we sincerely apologize for any inconvenience you've experienced. We thoroughly inspect all our products before shipping, but occasional human errors may occur.
To ensure customer satisfaction, we offer a 100% satisfaction guarantee with a 14-day no-questions-asked return policy. Additionally, our products are protected by a 12+12 month guarantee for added peace of mind.
We have processed a full refund for you, and if you decide to give us another chance, we are committed to ensuring that you will be completely satisfied with your purchase. Thank you for sharing your feedback.
Fast delivery brilliant product…
Fast delivery brilliant product packaged nicely and even a little personal message. Thanks guys.
September 26, 2023
Unprompted review
Just another dropshipper
Just another dropshipper - buying cheap items from Chinese whole sellers and charging much higher rates for them.
Just Google any product image on their website and you’ll see that the same item is sold (often cheaper) by multiple other resellers
September 26, 2023
Unprompted review
Good quality, fast delivery
Fast delivery, well-packaged, good quality strap, and hand-written thank you note for a nice personal touch. Would definitely buy again.
September 19, 2023
Unprompted review
The item was not good at all bad item
The item was not good at all
I don’t like it and not fit for the watch just waste of money
August 21, 2023
Reply from Ospeka
Mohamed, we appreciate your feedback. We are sorry to hear that your purchase didn't meet your expectations. For this reason, we offer a 14-day no-questions-asked return policy because we take our customers' satisfaction seriously. Additionally, all our products come with a 12+12 month guarantee, so our customers can have peace of mind. If you need any assistance, don't hesitate to contact us.
Why would you buy anything else
August 18, 2023
Brilliant straps
Brilliant straps (Alpine Loop and Trail Loop) with lovely packaging, personal service, and fast delivery. I wouldn’t go anywhere else (including Apple). Highly recommended.
August 22, 2023
great items Lots of choice Good quality
August 18, 2023
Great product (Apple Watch charger)
Great product (Apple Watch charger), I’m going to buy another one! Really good quality…
August 18, 2023
Nice looking strap but starting to frey…
Nice looking strap but starting to frey at edges after 4 weeks
July 18, 2023
Reply from Ospeka
Iain, thank you for your feedback. Since your purchase is covered by our 12+12 guarantee, please don't hesitate to contact us, and we will be more than happy to send you a replacement product :D
Ospekastraps are always the best
Ospekastraps are always the best! Highly recommended and great customer service.
July 18, 2023
I have only had this replacement strap…
I have only had this replacement strap about a week! After a failed strap which was eventually replaced after a few to many chase up emails, however one criticism I do have is the strap is only just borderline big enough to get over my hand before doing it up.
July 18, 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.