I used EU express shipping & the shipping really was super fast: I received the package in 2 days! I ordered pointelle set (pants & t-shirt) and the raffia bag. All the pieces were beautiful and exact... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very nice scarf in cashmir from Annijor. The sweater from Annijor was far too big (medium), so sadly i had to return it to Denmark. It took more than 3 weeks to get the products, so the carrier mig... See more
Company replied
I ordered a dress which I’m incredibly happy with! It was a bit larger than I expected it to be but that was actually a pleasant surprise as it is very comfortable. The fabric is super soft and the wh... See more
Company replied
It was really good, since when I emailed Otay they responded, which was very cooperative of them, I have actually still not received my order but that was just due to some shipping issues. Overall, it... See more
Company replied
Company details
Written by the company
Online universe with feminine clothing focusing on Affordable Luxury.
Contact info
Vestergade 73 1 th, 5000, Odense, Denmark
- +45 2988 6486
- info@otay.eu
- otay.eu
4.4
Excellent
57 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
O'Tay fulfilled my wishes :)
O'Tay fulfilled my wishes :) and I really felt in love with products that are of a high quality and their presentation on web site is true. The delivery is very fast. In short O'Tay gained my trust and deserves to be recommended to my friends and family. Thank you!
June 27, 2024
Unprompted review
Beautiful high-quality clothes
Beautiful high-quality clothes. Delivery to Norway without extra fees.
April 15, 2024
Unprompted review
Reply from O'TAY
Dear Anette,
Thank you for your review - it was a pleasure to read it!
We are so happy to hear, that you love your new items! All three items are classic and they fit into every wardrobe. A really good choice for your first order.
We hope to see you again very soon - our team is ready to pack and ship another package for you❤️
Hugs,
Cecilie
No extra fees during delivery
Fast delivery without extra charges, love the quality! You cant find such pieces anywhere ♥️ Cant wait to shop again
March 21, 2024
Unprompted review
Reply from O'TAY
Dear Wiktoria,
It was a pleasure to read your review - thank you!
We are so happy to hear, that you have fallen in love with O'TAY and our unique pieces! The Rose Belt in cashmere blend is an essential for the summer - a really good choice you made, if you ask us🙈
We have just launched our new summer collection "Summer Escape". You should go check it out on www.otay.eu. Then our warehouse team will be ready to pack and ship the next item for you❤️
Hugs,
Cecilie
Super quality
Love the Abbelone Sweater
Have 4 different colours
Super quality
Quick and easy delivery
February 13, 2024
Unprompted review
Reply from O'TAY
Dear Ann,
Thank you for taking your time to write a review of O'TAY - we really appreciate it!
We are so happy to hear, that you love the Abbelone Sweater. It's our icon that has been a part of all our collections since the very beginning. We have a special connection to that style, and I think that it will always be our favorite as well.
We are excited to welcome you back to our universe! And we really do look forward to sending you another Abbelone, if you can't resist the new colors from our newest collection "Sicily Dreams"❤️
Hugs,
Cecilie
I bought a shirt dress for me and a…
I bought a shirt dress for me and a shirt for a friend of mine as a present. The size guides where detailed and accurate. The representation of the products on the website was accurate also, I received what I saw on the pictures of the wesite. The older I get the more I need to try something on before I buy it but all the information was really helpful and I am really happy with my purchase. Also the products arrived faster than expected. The packaging was really nice and neat.
February 7, 2024
Unprompted review
Reply from O'TAY
Dear Pari,
We really appreciate your review - it's a pleasure to read it!
We always aim to be the best we possibly can. So I'm really happy to read that you had a good experience when shopping at our website, and that every step from the size guide to receiving the package was a lovely experience for you.
We love to read that you and your friend are happy with your items from O'TAY. Both of them are versatile and can be used for many occasions.
We are exited to welcome you back, when you shop at www.otay.eu. If you haven't seen it, we've just launched our newest collection "Sicily Dreams"❤️
Hugs,
Cecilie
Well made and nice fabric
I ordered a dress which I’m incredibly happy with! It was a bit larger than I expected it to be but that was actually a pleasant surprise as it is very comfortable. The fabric is super soft and the whole dress looks very well made. Shipping took a bit longer than it said on the website, but the item arrived safely. Will definitely be ordering something from Otay again!
September 22, 2023
Unprompted review
Reply from O'TAY
Dear Vilde,
It's a pleasure to read your review - we really appreciate it!
We always aim to be the best we possibly can. So it's lovely to see, that you had an overall good experience with us - from browsing the shop to receiving the package, even though the shipping took a little longer.
We love to read that you are happy with your dress. It's a pretty, feminine and classic dress perfect for every wardrobe.
We are exited to welcome you back, when you shop at www.otay.no. If you haven't seen it, we've just launched our newest collection "Fall in the forest"❤️
Hugs,
Cecilie
Top quality of the items!
June 14, 2023
Unprompted review
Reply from O'TAY
Dear Alena,
We read your review with pleasure - we really appreciate it!
We always aim to be the best we possibly can. So it's lovely to read, that the quality meets your expectations.
We really hope to see you again at www.otay.eu, where we just launched our newest collection "Autumn in the city"❤️
Hugs,
Cecilie
Great and easy purchase
I had a great experience making a purchase on your website.It was very easy to navigate the site,selections were excellent and finalizing the purchase just took a few minutes.My purchase was delivered fast and had no issues with it.I am very satisfied with my new sweater and overall experience shopping at O'TAY
May 10, 2023
Unprompted review
Reply from O'TAY
Dear Irina,
It's a pleasure to read your review - we really appreciate it!
We always aim to be the best we possibly can. So it's lovely to see, that you had an overall good experience with us - from browsing the shop to receiving the package.
We really hope to see you again at www.otay.eu, where we just launched our newest collection "Summer Simplicity"❤️
Hugs,
Cecilie
I just bought the dress and the scarf…
I just bought the dress and the scarf online. the package left the place of purchase quickly. The package arrived in a week
May 4, 2023
Unprompted review
Reply from O'TAY
Dear Ella,
We really appreciate your review, and we read it with pleasure!
Your order consists of two classic styles that will fit into your wardrobe forever. That's the good thing about high quality and timeless design.
We hope to see you again at www.otay.eu, where we just launched our newest collection "Summer Simplicity"❤️
Hugs,
Cecilie
Elegant with a touch of simplicity
Elegant with a touch of simplicity. Good quality and easy to care.
February 26, 2023
Unprompted review
Reply from O'TAY
Dear Elizabet,
We read your review with pleasure, and it's highly appreciated! It's a pleasure to see, that you understand what O'tAY stands for: high quality, timeless and classic design.
We hope to see you again at www.otay.eu, where we just launched our newest collection "Waves Collection"❤️
Hugs,
Cecilie
I am very happy with my purchase at…
I am very happy with my purchase at O’TAY. The material was so soft and comfortable and loved it in the color white with blue stripes!
September 12, 2022
Unprompted review
Reply from O'TAY
Dear Sunniva,
We are happy to read your review, and we read it with pleasure. It's the perfect little scarf you've bought because it can be used for everything and gives any outfit the finishing touch.
We hope to see you again at www.otay.eu, where we just launched our newest collection "Hues of Autumn"❤️
Hugs,
Cecilie
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.