quick delibery
quick delibery, nice design, happily received as a gift,
high price, superior quality to be proven in use
March 30, 2026
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Company details
Written by the company
Ott. is a French brand founded by Marion Quilichini, specializing in vibrant and graphically designed bath towels. Inspired by design and contemporary art. Committed to quality, each towel provides a unique sensory experience. Ott. prioritizes ethics, using 100% GOTS-certified organic cotton. Manufactured in Portugal with a socially and environmentally responsible family-owned partner, Ott. blends style with a commitment to sustainability.
Contact info
57 Rue Fondaudège, 33000, BORDEAUX, France
- care@ott-design.com
- ott-design.com
4.0
Great
47 reviews
Hasn’t replied to negative reviews
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Buried T&C's on customs charges
Another company that doesn't disclose where they are shipping from and the fact that you will receive a customs charge (it's buried in their T&C's). They know they are advertising to UK, they can see where a customer is placing an order from. A simple pop up is all it takes. What a waste of everyone's time. Wasted time on their end packing the order, wasting the couriers time, my time, and then their own time again when they have to unpack the order and process the refund. Plus the additional environmental impact of a delivery coming from France to UK. Furious. I anticipate they'll try and charge me for the additional work they have created here.
November 25, 2025
Unprompted review
LOVE LOVE LOVE
I absolutely LOVE LOVE LOVE my bathrobe!!! Congrats on a beautiful and sustainable product.
September 2, 2025
I like the design a lot
I like the design a lot, but many small cotton pcs are coming out of the bath robe ..
August 25, 2025
Super cute! But snags easily and often
I purchased the India robe a couple of months ago. It’s very cute and very comfortable, but for the price it doesn’t hold up very well. It snags on everything—I mean I can’t even brush my hair while wearing it because it snagged the collar. Which makes it pretty hard to wear while getting ready in the morning. Forget lazing around in it if you have a cat. I just wish it the fibers were stronger given the price.
March 17, 2025
Unprompted review
Great material
Great material , speedy delivery and beautiful colours , will definitely come back
May 19, 2025
Reply from Ott.
Dear Nada,
We’re truly sorry if there was any issue with the delivery of your order. After checking our records, it appears that your parcel was delivered. However, sometimes carriers can take longer than expected to complete the delivery.
Customer satisfaction is our top priority, and we’re always here to help. Please feel free to reach out to us directly so we can assist you further and make sure everything is sorted.
Warm regards,
Ott. Team
I didn’t receive my shipment yet
March 6, 2025
Reply from Ott.
Dear Marya,
We’re very sorry if there’s been any issue with your delivery. According to our records, your order has been delivered, but delays can occasionally occur with the carrier.
We truly care about your satisfaction and are always here to help. Please don’t hesitate to get in touch with us directly so we can look into it and ensure everything is resolved for you.
Warm regards,
Ott. Team
Great item with fast postage thank you
November 25, 2024
Favourite bathrobe ever!
Arrived swiftly and as soon as I unwrapped it I knew it was love. Such a joyous bathrobe! Glorious colours, love the check and the contrasting edge. 10/10
October 16, 2024
Exceptional delivery time
Exceptional delivery time. Important when arriving as a gift in time for a birthday
September 30, 2024
Fast shipping and great communication!
August 23, 2024
I purchased a robe and a towel set and…
I purchased a robe and a towel set and to my Suprise I had to pay DOUBLE the amount for customs and that was not visible to me during checkout. Its pretty but I expected the robe to be softer
July 22, 2024
They changed me 80 £ extra on delivery…
They changed me 80 £ extra on delivery .. I ordered the towels for the quietly but the boxing and the bagging is not worth the price!
July 12, 2024
Reply from Ott.
Thank you for your feedback. We are truly sorry to hear about the additional £80 charge for customs, which unfortunately, we do not cover. We also regret that our packaging did not meet your expectations. However, we sincerely hope that you are enjoying the quality of our products. 🛁
Anna from Ott. team
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