Mark B. at the Shepherd’s Bush branch of Ottocar is an absolute credit to the company. My recent interaction to sort out a rental car was swift and efficient. He also helped me with an issue I had w... See more

Great service by Ruben and keiran who went above and beyond expectations at the shepherds bush branch. They made swapping my car easy and fuss free, helped upload my documents and gave the new quick c... See more

Three weeks ago I was in London to rent a car from Otto Car Ilford. Mr Alberto Muscatu was my advisor, he give me some advice about Rent-to -Buy car, because is more convenient. I follow his advice... See more

Hi, I just wanted ro to sst thank you to jahsiah for always giving me excellent customer. He's always my go to when I visit Otto. At first I wanted a car with lumber support but speaking to jahsia... See more

Had a great experience with Otto Car at SHEPHERDS BUSH. ABDUL were friendly, professional, and easy to deal with from start to finish. Everything was explained clearly, there was no pressure, and... See more

Great experience throughout with OTTO Cars. Called / Emailed them end of September 2025 to discuss / review Options. Staff were all very helpful, clearly communicated options, and helped at every stag... See more

Driver Safety Induction I found the course to be very insightful covering a lot of aspects you come across on everyday your on the road working. It covers information like stopping distances in a... See more

Misleading Sale – Avoid Otto Dashcam Purchased an Otto dashcam (Kasava, TfL-approved) in March 2024. Paid £5.99 per week, totalling £312, plus £25 installation. The dashcam quality is extreme... See more

I would like to say a massive thanks, to Dennis, Rocky and all the Driving and Safety Development Team for a well delivered Induction. The Induction was extremely thorough when it came to the day-to... See more

I had an accident, and Mr. Kafil Mirza did a very good job. He assisted me very professionally and helped me a lot during this difficult time. He is professional, excellent, and very friendly. He s... See more

I was crossed getting the right info re my car but assurance I received from the technical adviser was marvellous and reliable. She was able to reassure me of no issue re my worries based onset te... See more

This Review is for Ottocar Development Team Only!! (Separate review for the rest of the business) The Development Team are a great bunch of people 👍 Easy to reach out to ! Quicker than... See more

I just wanted to say thank you to jahsiah for being really nice and helping me into my Rent to buy. My previous car was stolen under weflex so i was very hesitant about getting another car, but speaki... See more

The understanding, care and respect shown by Thiago in the fines department, on more than one occasion. Because he is the head of the department ,it makes the whole bunch good. I recommend that driver... See more

I just want to thanks Mark B and Abdul R at the Shepherds Bush office for going out of their way to help me. They demonstrated great care for their customers and I appreciate everything that they did... See more

I went to take my car out on rental basis . Mr prash was very helpfull and suggested me best option for me and serve me with outstanding customer sevices. i am with them more than a year now and a... See more

I had a Kasava dashcam installed through the OTTO team and paid the full amount via weekly instalments of £5.99 over one year. At the time I signed the agreement, I was never informed that there w... See more

Otto car has been fantastic so far for me. Today we had a zoom meeting about our safety in the road and the whole department of otto car had a presentation prepared for everyone to join and take notes... See more

I would like to leave a special mention for Daniel Fessehaye. Daniel was absolutely impeccable and played a key role in resolving my situation. From the start, he was extremely professional, p... See more

Hi would like to thank Kefil Mirza for helping me all the way trough problems related to car, accident and rent. Really helpful and great person. He knows how to talk and help people. ☺️

Mohamed At the Hendon Branch was really helpful. Professional, efficient and got the Tesla model that I wanted on the day. Made the reservations, sorted the paperwork and made it nice and easy for me... See more

Met with Jahsiah at the Dulwich hub and he helped through the process with clear communication and solid advice. When picking up the car 2 days later, I met up with his colleague who was equally e... See more

had an excellent experience with Ottocar, and I'd especially like to give a special thanks to Kafil Mirza for his outstanding support. He was professional, helpful, and always kept me updated throug... See more

Recently purchased a used Kia Sportage from Ilford on the R2B scheme from Ilford and was fealt with by Matt. Excellent service, seeing me promptly and providing all the relevant details. Fantastic and... See more

5 star service from josh! He was incredibly helpful and kept me updated from start to finish. I really genuinely appreciate his support with my claim. Guided me through every step. Professional and gr... See more

I’m Manuel Daniel. I’m on second consecutive rent to buy agreement with OttoCar. In my personal opinion, I have OttoCar as the best company in the PHV business, nationwide. Once more and as us... See more

Otto Car is an amazing company who really care about every single one of their customers needs! I have been with them for over 8 years and will not be using any other company in the future! I highly r... See more

Daniel has been very professional and helpful. As a new driver to private hire, I came with lots of questions to ask but Otto has been very supportive and helpful. I highly recommend the service from... See more

I highly recommend Otto Car Dulwich Hub to anyone looking for a reliable and trustworthy car hire or rent-to-buy service. They genuinely care about their customers and deliver top-quality service e... See more

Today I was returning a rental vehicle and was dealt with by Chris, he was professional, friendly and very quick with the check out. All of the staff at this Goldhawk Road Depot are super friendly and... See more

Just finished the Rent to buy scheme, many thanks to Andrew for his professionalism during the contract, he was very helpful with any minor issues that came up through the years, very clear and preci... See more

Swizel from the claims department at Colindale was fantastic.I had the best customer service and she was very helpful. I was very stressful but she made my journey very easy during the assessment.

Great service from Jahsiah he is really patient and helpful when explaining the contract and processes to to me. His customer service is top notch. Thanks again

I'm reporting my car problem but I'm getting solved by neha i while sey thanks very much and very good job you doing thanks again

Reuben was excellent, he was efficient professional and friendly. He found me a car, it had new tyres, a full charge and it was clean! 10/10 would recommend to all my friends!

Reuben was excellent and very patient and answered all my questions, I will definitely recommend my friend to join the family as have been on the go for long time.thank you Reuben

Skoda enyaq edition 75 plate. So initially I had a long and very informative chat with david from Manchester, he definitely knows his stuff overall very nice and helpful guy. Since the c... See more

I won’t give 5 stars to OTTO cars but I’m willing to give even 10stars to Masoom for his excellent service he provided. He helped me through all my problems without hesitation. Thank you 🙏🏻

I had an excellent experience from start to finish thanks to Andrew from Cardiff. From the very beginning, he guided me through all the information I needed to buy my car through the rent-to-buy... See more

I visited Otto car hendon branch they've sorted my problem simply and quickly am very satisfied with the staff specially Daniel Thanks.

I am using Otto dash cam from November 2024-today 26 October Stil they are charging direct Devi’s each week £5.99 I want footage now they emailed me I have to pay £25 for footage This i... See more

I just spoke to members of Otto customer service and had very good experience she’s So helpful sorry I have to mention her name Neha

Hello everyone, I would like to warn others to be very cautious when dealing with Otto Cars. Around a year ago, I purchased a TfL-approved Kasava dashcam from this company. I was place... See more

I forgot to do my mot I went into the Dulwich branch and Travis was able to call the garage and get me booked straight away thank you. He also fixed my camera which fell of. He had the tape to put it... See more

a big thank you to jahsiah. he is really nice and professional. he explained the contract and uploaded my documents. this is a major help. i recommend him

Whenever I have a problem, I try to contact Mr. Razak Abdul. He's never refused to help or advise me. He's a true professional. Thank you, and I wish all Otto Cars were like Mr. Razak. Irek

I went to get a courtesy car after my accident and totally depressed and the car I was offered was absolutely rubbish. Their staff have some serious attitude problems.

I’ve been using otto car for a while now I was surprised with the bad of service that’s gone in Hammersmith. PHV guy is rude, also in the office I’m waiting for so long to been seen. I go to the Ilf... See more

Great experience with Otto car very transparent from start to finish especially the help from Sam based in Manchester very nice guy to deal with couldnt help enough would strongly recommend

Rented a PCO car for the 4 weeks, and they given me a defective one. I did order and pay deposit on Thursday and received the car next week on Tuesday. After waisting my time to charge and blocking... See more