Robert Oulsnam and Company - Lettings Reviews 24

Very professional yet friendly, approachable team willing to offer support and advice along the way.

our experience with Kathryn Grodoski was outstanding. and same with the company. She is a staff that thinks outside the box, furthermore, Kathryn Grodoski really displayed a customer centric attitude towards us, as she provided us with other alternatives when we couldn't get the first letting property we applied for. I do appreciate her effort. we are happy moving in to the apartment at 53 Trittiford road. birmingham.

Efficient and friendly - Kathryn

Very happy with the service I received from Kathryn, I always got a prompt reply to any emails I sent and the whole process went very smoothly, highly recommend

A great experience as a landlord, especially thanks to Kathryn, who is very responsive and helpful! She definitely worth a star for making our journey so smooth and seamless. Also appreciate Darren, who has been helpful along the way too!
Overall a great experience!

Charlotte Smith was really helpful in my renting the apartment. Many thanks for demonstrating a high level of professionalism... Keep up the good work Robert Oulsnam and Company

Fast replies via email with Josie in particular. Very helpful staff members. Very polite, knowledgeable, and approachable.

Professional service, Kathryn was very responsive to my emails and handled all my queries. Overall a very positive experience! Thank you :)

The staff was really friendly & accomadative. They try & understand your requirements & work around it. I would definitely recommend working with your team or your firm . I was working with Kathryn Grodoski & Michelle Mullins.

We had an excellent experience with oulsnam- the process was quick and easy and Charlotte Smith was fantastic in guiding us with a smooth process when moving into our first home. She made us feel at ease and answered any queries we had thoroughly. She is professional yet compassionate in her role and was very helpful with the whole process! Thank you Charlotte and everyone at oulsnam.

Very good communication and very patient.

Highly recommend Oulsnam’s as letting agents. My property was advertised, viewed and the tenants moved in, all within three weeks. Michelle and the team were very supportive and expertly guided the tenants and me through the whole process. So much better than previous experiences with other agents. Brilliant!

Excellent! Thank You!

Great service!

I would recommend.

They have been very helpful throughout. This is our first apartment and they guided us through the whole process.

We have a state of the art apartment, thanks to Oulsnam.

Fantastic communication. Always willing to help with my rental. Charlotte in the Lettings team has been invaluable with working everything out. Would definitely recommend them in the future.

Charlotte was very communicative throughout the whole process, and patient with us! The handover to the tenants, and to our property manager, was very smooth. Thank you Charlotte for your hard work!

Kathryn on the Lettings team has been great to work with while we look for a house to let. She was professional and personable throughout the experience and quick to respond to any questions.

Overall, I am satisfied with the letting service of the company. I would like to explore the Selling service of the company in future.

From the beginning of the renting procedure right till the end any questions we had we got answers very quickly from each department! They work in a well-structured system where we can easily understand what to do at every step!...." Josie, Kathryn, Michelle! Thank you so very much again!

Good service and customer experience all together. Charlotte Smith was really super helpful with the entire letting process. She is a star ⭐️!!! Very professional and helped us all the way.