Robert Oulsnam and Company - Northfield Reviews 93

TrustScore 5 out of 5

4.8

Church Road, Northfield, B31 2LB Birmingham, GB


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See what reviewers are saying

Rated 5 out of 5 stars

We were kept well informed by all staff throughout the process. Every viewing was discussed with us first and an email sent to confirm. We had over a dozen viewings and when our original sale fell thr... See more

Rated 5 out of 5 stars

We've recently sold our property using Oulsnam Estate Agents, the Northfield Branch. From start to finish staff have been professional and supported us along with what can be a stressful pro... See more

Company replied

Rated 5 out of 5 stars

Oulsnams Northfield, on the 1st meeting Ian offered us Advice & guidance. He informed us the property would not be on the market long. How true, it sold within a week. Oulsnams Northfield where... See more

Company replied

Rated 5 out of 5 stars

I confess I was dazzled by Oakmans in the first instance but their poor communication and high sale pricing got me nowhere after 12 weeks of marketing. Oulsnams are the chiefs, put your trust in thes... See more

Company replied


Company details

  1. Real Estate Agency

Written by the company

Robert Oulsnam and Company offer houses and flats for sale and rent in Birmingham, Barnt Green, Bearwood, Harborne, Edgbaston, Quinton, Bournville, Bromsgrove, Droitwich, Kings Heath, Moseley, Northfield, Redditch, Rubery, and Stirchley.


Contact info

  • Church Road, Northfield, B31 2LB, Birmingham, United Kingdom

  • 0121 477 9977

4.8

Excellent

TrustScore 5 out of 5

93 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Great communication, professional service

We were kept well informed by all staff throughout the process. Every viewing was discussed with us first and an email sent to confirm. We had over a dozen viewings and when our original sale fell through, we had at least another dozen again. We have recommended them to our neighbours.

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

We've recently sold our property using Oulsnam Estate Agents Northfield


We've recently sold our property using Oulsnam Estate Agents, the Northfield Branch. From start to finish staff have been professional and supported us along with what can be a stressful process. Throughout the whole journey one member of staff in particular went above and beyond.

Emily Perks, has been amazing!!! She was reassuring, explaining things at each step of the way. If there was something that we did not understand she would take the time to explain and reassure us.

The service we received from Emily was very efficient always returning calls, queries chased up and responded too. There was always someone we could get hold of when we needed too in the office. We would highly recommend Oulsnam Northfield based on our experience. We used them in the past in Bromsgrove and had the same kind of service. Very happy.


February 10, 2026
Unprompted review
Robert Oulsnam and Company  - Northfield logo

Reply from Robert Oulsnam and Company - Northfield

Thank you for your comments, we are delighted to hear you found the team to be professional and supportive, the house moving business can be stressful and we will always do everything we can to help clients. Great to hear Emily went above and beyond, Emily does like to ensure clients have the time and support they need.

Rated 5 out of 5 stars

Great team at Northfield

They came and gave advice on what to do to my house. I was able to have a good chat about the price to try for but also to not be too demanding as it is at present a buyers market. I was happy with the price I got and was sold and moved out quickly. Great team at Northfield!

February 4, 2026
Robert Oulsnam and Company  - Northfield logo

Reply from Robert Oulsnam and Company - Northfield

Thank you for your comments Margaret, good to hear you were happy with the advice and price you achieved.

Rated 5 out of 5 stars

Very professional service throughout…

Very professional service throughout the purchase of our house with them.

December 14, 2025
Robert Oulsnam and Company  - Northfield logo

Reply from Robert Oulsnam and Company - Northfield

Thank you for your comments Kirk, good to hear you found our service to be professional.

Rated 5 out of 5 stars

Top-Tier Service from Oulsnam Northfield

I recently sold my property through Oulsnam Northfield and couldn’t be more impressed with the experience.
From the initial valuation to the final handover, the team were professional, proactive, and incredibly supportive. Their local knowledge and marketing strategy attracted serious buyers quickly, and they kept me informed every step of the way. Communication was always clear and timely, and they handled every challenge with calm efficiency.
Natalie, the manageress, was incredibly professional and reassuring throughout the process.
Martin from Sales was equally impressive—proactive, personable, and clearly passionate about what he does. He kept me updated at every stage, handled viewings with care, and negotiated a fantastic outcome.
If you're selling in the area, I can't recommend Oulsnam Northfield highly enough.

September 19, 2025
Unprompted review
Robert Oulsnam and Company  - Northfield logo

Reply from Robert Oulsnam and Company - Northfield

Thank you for your comments Sally, the team do pride themselves in their professionalism, supportiveness and communication. Martin does enjoy a challenge and will always endeavour to achieve the best possible outcome for his clients.

Rated 5 out of 5 stars

I confess I was dazzled by Oakmans in…

I confess I was dazzled by Oakmans in the first instance but their poor communication and high sale pricing got me nowhere after 12 weeks of marketing.
Oulsnams are the chiefs, put your trust in these guys; viewing and sales offer within weeks!!

August 15, 2025
Robert Oulsnam and Company  - Northfield logo

Reply from Robert Oulsnam and Company - Northfield

Thank you for your comments Clive, delighted to hear you placed your trust in Oulsnams, and were impressed by the service we provide.

Rated 5 out of 5 stars

first…class

kept us informed at all stages first class customer service 👏 would recommend this company to any needing estate agent services

June 2, 2025
Robert Oulsnam and Company  - Northfield logo

Reply from Robert Oulsnam and Company - Northfield

Thank you for your comments paul, delighted you were happy with our first class customer service.

Rated 5 out of 5 stars

The team at Oulsnam Estate agent…

The team at Oulsnam Estate agent Northfield were very efficient. The process was handled very well and the staff were all very helpful and professional at all times.

September 5, 2025
Robert Oulsnam and Company  - Northfield logo

Reply from Robert Oulsnam and Company - Northfield

Thank you for your comments Julie, delighted to hear you found the staff to be helpful and professional.

Rated 5 out of 5 stars

I sold my house with Oulsnam in…

I sold my house with Oulsnam in Northfield, and I was impressed with their service from a detailed valuation through to a quick sale and after-sale support, ensuring completion of the property. I would recommend their services.

August 26, 2025
Robert Oulsnam and Company  - Northfield logo

Reply from Robert Oulsnam and Company - Northfield

Thank you for your comments, great to hear you would recommend the team.

Rated 5 out of 5 stars

Very knowledgeable team.

Staff were very helpful throughout the whole journey and supportive when one buyer pulled out.

September 2, 2025
Robert Oulsnam and Company  - Northfield logo

Reply from Robert Oulsnam and Company - Northfield

Thank you for your comments Lesley, good to hear you found the staff helpful and felt supported through your journey.

Rated 5 out of 5 stars

Very professional outfit

The process from coming to value the property, keeping us informed of viewings, feedback and selling was done professionally. Thank you to Sam, Amanda and Sadie.

August 18, 2025
Unprompted review
Robert Oulsnam and Company  - Northfield logo

Reply from Robert Oulsnam and Company - Northfield

Thank you Prakash, good to hear you found the service professional.

Rated 5 out of 5 stars

Great service

Great service
Ron cashmore made us feel comfortable and was very helpful

August 15, 2025
Unprompted review
Robert Oulsnam and Company  - Northfield logo

Reply from Robert Oulsnam and Company - Northfield

Thank you for your comments Laura, Ron does pride himself in delivering a great viewing experience.

Rated 5 out of 5 stars

Great service

Always positive and enthusiastic about selling our property. Always had time to make you feel your property was important.

May 30, 2025
Robert Oulsnam and Company  - Northfield logo

Reply from Robert Oulsnam and Company - Northfield

Thank you for your valued comments, delighted to hear you felt important as a client.

Rated 5 out of 5 stars

Very knowledgeable and proactive team…

Very knowledgeable and proactive team offering great support throughout the whole process.

June 30, 2025
Robert Oulsnam and Company  - Northfield logo

Reply from Robert Oulsnam and Company - Northfield

Thank you for your comments, the team do pride themselves in their local knowledge and support approach.

Rated 5 out of 5 stars

A great company

A great company. From start to finish I felt really looked after and was always kept up to date with the house buying process.

May 15, 2025
Robert Oulsnam and Company  - Northfield logo

Reply from Robert Oulsnam and Company - Northfield

Thank you for your comments, delighted to hear you felt looked after in the house buying process.

Rated 4 out of 5 stars

Good job

Good job well done.

May 5, 2025
Robert Oulsnam and Company  - Northfield logo

Reply from Robert Oulsnam and Company - Northfield

Thank you for your comments.

Rated 5 out of 5 stars

Sam Shayler at the Northfield branch…

Sam Shayler at the Northfield branch was excellent at communicating with us throughout the process.

He was very helpful and always happy to take our calls and follow up issues.

We were very happy with the work done for us.

March 20, 2025

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