Ourfunhobby Reviews 206

TrustScore 4 out of 5

4.1

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Rated 4 out of 5 stars

After trying to cancel my membership they have now emailed me saying that I have to update my review to get a refund which is wrong they tried to advertise a product that doesn't exist! Then charge u... See more

Rated 5 out of 5 stars

It is 3am in the mornig and i received an email refarding a topup in 3days for the service that was cancelled. i immediately started the virtual chat and was assited by Kai. within a few minutes every... See more

Rated 3 out of 5 stars

I tried to order something, and I didn't see the small letters on the bottom telling that I would subscribe : "I consent and accept the conditions of the membership and would like a secondary m... See more

Company replied

Rated 5 out of 5 stars

Unfortunately, the first agent I dealt with did not do what they promised. That said, I spoke to Sammy this week who promised to sort out a refund for me and they did! Many thanks Sammy, you are a s... See more


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4.1

Great

TrustScore 4 out of 5

206 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Refund

Alero helped me get a refund after accidently clicking the wrong button.
Took a while, but customer service was good.

December 14, 2024
Unprompted review

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