Ourhomeflow Reviews 300

TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

Very helpful at time and hopefully they will sort this out for me as it has been going on for a while so hopefully I will get my refund

Rated 5 out of 5 stars

I had a great experience with Homeflow — they were incredibly helpful and attentive throughout the entire process. From the first interaction, their team took the time to understand what I needed an... See more

Rated 4 out of 5 stars

I’m not gonna complete my experience with you guys until my refunds are refunded. I appreciate Daisy for taking over my case and canceling my subscription. When my case is all completed and my refund... See more


Contact info

4.2

Great

TrustScore 4 out of 5

300 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Total scam! Once again

Total scam! Once again
The same thing happened to me as Hannah described above. To top that, I received an email:
Dearp,
I hope this message finds you well. I have reviewed your recent case with our customer service and sincerely apologize for the inconvenience you have experienced.
In order to make things right, I am making an exception to our normal policy of not offering refunds and will immediately refund all of your membership fees. I will also ensure that your account is deleted with immediate effect so that you will no longer receive membership fees.
In order to process your refund, I would appreciate it if you could take a few minutes to leave a review on Trustpilot evaluating my services. Please send me a screenshot or link to the review when you have successfully submitted it. Your feedback helps me to continue to provide excellent service.
***Important: Do not mention the words “refund” or “cancellation.” A 1, 2, or 3 star rating does not guarantee a refund.
Here’s how to leave your review:
1. Click this link:
2. Rate your experience (we value 5 stars).
3. Share your thoughts by highlighting one of the options below (“Problem solved his name”, “Thanks his name”, “Thanks for the help his name”).
4. Submit your review by clicking the ‘Continue to Google’ or ‘Continue to Email’ button.
Once you’re done, please confirm by clicking the ‘YES’ button and I will proceed and finalize the process of your request. Please note that once I proceed with the refund, you should receive your money.
Best regards,
Escalation Team
I couldn't decide what it was. Was it just unfair business behavior or something else? Whatever it was, I blocked my bank card and informed the National Cyber ​​Security Service as well.
I only give it 1 star because I can't give it less.

January 18, 2025
Unprompted review
Rated 4 out of 5 stars

Refund

The escalation supervisor (Imani) was very helpful in assisting my refund process

February 18, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam and fraudster!

Total scam and fraudster!! I purchased a £49.99 product from Ourhomeflow.com, instead I was registered for shop credits and continuously bombarded with spam email demands for 2 to 6 Euros from parent company Tiqar Ltd, a company in Cyprus. I've asked for a full refund with no reply so far. Then without my consent the fraudster/s then charged an extra £6.01 from my card. Also, beware of Shedgardenwood.com, as they are the same fraudsters.

January 27, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam!

Total scam!! They text me a link through other merchandise on my birthday claiming to offer me a 15 euro gift card, which costed only 2 euro. I purchased it with my credit card and that’s when the whole scam began - I got mysteriously sign up to their “Gold status membership”, which means they will automatically charge my card 42 euro twice a month! Insane isn’t it? What a typical way to trick people with their bank detail and start rubbing!
What’s even more ironic is that after I found out and cancelled the membership, the customer service contacted me privately, offering to refund the charge, but with the condition to leave a 4/5 star positive review exactly on this website, and send them back the screenshot…. Holy moly…. Yes you are getting a one star review, and frankly speaking, you deserve no star.

January 7, 2025
Unprompted review

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