Technician Adam was great and immediately identified the problem I had and fixed it within minutes. Never worked with such an efficient technician and very pleased I bought the Outbyte product rather... See more
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Review summary
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Based on these reviews
Bad 3 days with keyboard showing as Unknown, even after doing a factory reset. Contacted Support twice, both times got Simon, and he just fixed it very quickly. Well worth the subscription i paid an... See more
Company replied
Simon was very helpful. He understood my concerns. He was polite even when I was anxious. He followed all the steps I later found on Internet advisory boards, except he was several times quicker than... See more
Company replied
This is a great all around app that doesn't require a computer engineers' degree to run. Nice and simple and gives you the choices as to what happens when and how. I love the options given. Only issue... See more
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Company details
Information provided by various external sources
Clean and optimize your PC with Outbyte's software
Contact info
1644, Crows Nest NSW , 1585 , Sydney, Australia
- outbyte.com
4.5
Excellent
2K reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Outbyte Computing
Thank you for sharing your experience! We’re glad to hear the service was fast and professional. Always happy to help.
SCAM Did an initial scan and was…
SCAM 1) Outbyte advertised as a MS Silver Partner. Silver Partners is a legacy program that no longer exists and Outbyte is not listed by MS as a partner. 2) Did an initial scan and was informed that I needed 7 updates. I bought Outbyte for $14 for the simplest version to update the drivers. However, once I had paid I discovered that the version I had bought only provided one tech support call (which I didn't need) and that I WOULD HAVE TO BUY AN ADDITIONAL PRODUCT TO OBTAIN MY DRIVER UPDATES. AS I SAID, A SCAM. 3) After I bought it I discovered that many reviews do not recommend it because it may cause problems with the registry.
September 4, 2025
Unprompted review
Reply from Outbyte Computing
We want to address your comments directly. Calling our software a “scam” is misleading. All Outbyte products are legitimate, clearly described on their product pages, and covered by a 30-day money-back guarantee. The checkout page shows the product name, so you know which software you are purchasing.
Each license, including renewals, comes with two weeks of unlimited online technical support via call, chat, or email, not limited to a single issue. From your description, it isn’t clear which product you purchased, but if you expected driver updates, our Driver Updater product provides that functionality.
Support and refund options are available should you choose to use them - please contact us at support@outbyte.com.
Regarding Microsoft Silver Partner, you are correct that this program is no longer active - we are reviewing our materials to ensure references to it are up to date.
I have found the Computer A-Team
I was surprised when I got a response asking if Max could connect to my computer to fix it.
I am so happy that Max was available to fix me up. He was Quick, Fast and Excellent.
Max is well trained on the Computer systems and how they are connected.
Ineed him and his Computer team on our team.
I feel very good knowing that if I have a Computert problem, I can call Max and yur Computer team to keep my business going.
Please give Max a RAISE. He is 4 STARS
Henry Thomas
New York
September 5, 2025
Unprompted review
Reply from Outbyte Computing
Thank you, Henry, for taking the time to share your detailed feedback. We’re delighted to hear that our support team was able to resolve your issue quickly and effectively. It’s great to know you feel confident relying on us to keep things running smoothly for your business. We truly appreciate your kind words and support!
Alan is unexpected miracle who managed…
Alan is unexpected miracle who managed to raise my desktop from the dead, he is hte third tech support I got from outbyte, so be sure to ask for him
September 2, 2025
Unprompted review
Reply from Outbyte Computing
We’re so pleased to hear your desktop is back up and running! Our support team always strives to provide the best experience possible, and it’s great to know everything is now working well for you. Thank you for sharing your feedback.
I contacted Outbyte Technical Support…
I contacted Outbyte Technical Support team with my Adobe, slow PC and OneDrive issues and the issues were fixed. The representative was amazing, Great Jobe
September 2, 2025
Unprompted review
Reply from Outbyte Computing
We’re glad to hear our support team was able to help you resolve those issues and get things running smoothly again. Thank you for your kind words and feedback!
I received very prompt and polite…
I received very prompt and polite service from Technician Alan. He resolved my issue immediately. I'm very happy I purchased the product along with technical support.
August 29, 2025
Unprompted review
Reply from Outbyte Computing
We’re happy to hear you received such prompt and polite support, and that your issue was resolved right away. It’s great to know that both the product and support have been a positive experience for you.
very helpful and resolved my problem…
very helpful and resolved my problem with my pc
August 29, 2025
Unprompted review
Reply from Outbyte Computing
We’re so glad we could help get your PC back on track! Thank you for sharing your experience.
Outstanding servie
Fast efficient service at a reasonable price. They don't stop until it's fixed. It doesn't get any better than that.
August 28, 2025
Unprompted review
Reply from Outbyte Computing
We’re happy to hear you had such a positive experience! Our team is always dedicated to finding a solution, and it’s wonderful to know that commitment made a difference for you.
Received live tech support in the…
Received live tech support in the middle of the night as advertised and my fairly complicated issue was fixed immediately!
August 25, 2025
Unprompted review
Reply from Outbyte Computing
We’re glad you could get help right when you needed it, and that the issue was resolved so quickly. Thank you for sharing your experience!
Quick response and solution to my problem.
Technician helped my get rid of the problem efficiently and in a short time. Looking forward to using more offerings from Outbyte.
August 23, 2025
Unprompted review
Reply from Outbyte Computing
We’re happy to hear the issue was resolved quickly and efficiently. It’s great that you’re looking forward to exploring more of our tools - we appreciate your trust!
Amazing
Amazing - simon was a fantasic help and sorted my issue in minutes - thank you!!
August 20, 2025
Unprompted review
Reply from Outbyte Computing
Thank you for sharing your experience!
We’re happy to hear that your issue was resolved so quickly and that you’re satisfied with the support received.
I had completely exhausted all avenues…
I had completely exhausted all avenues to correct and this repair was done in minutes. Really good experience
August 18, 2025
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback.
We’re glad to hear your issue was resolved quickly and that you had a positive experience. If you ever need assistance again, we’re here to help.
online help..Quickly identified the…
online help..Quickly identified the problem and then solved it
August 17, 2025
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback.
We’re glad to hear the issue was identified and resolved quickly. If you ever need further assistance, we’re here to help.
Peace of Mind
I am too busy to worry about getting my computer infected by lowlifes who think they have the right to access your private information.
Peace of mind to have Outbyte looking after you.
Highly Recommend.
August 17, 2025
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback, Ross. We’re glad to hear that Outbyte gives you peace of mind. We truly appreciate your recommendation.
I purchased the Outbyte software to fix…
I purchased the Outbyte software to fix Win 11 error. I called support. They were extremely helpful and logged into my system and spent several hours to try and resolve my issue. They didnt fix the install problem but let me know I was getting the same results as they did. Very professional support.
July 30, 2025
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback, Robert. We’re glad to hear our support team was able to assist you professionally and thoroughly. If you ever need help with other issues, we’re here to assist.
I have not had sound for over a year
I have not had sound for over a year. Alan fixed the problem within 30 min. I'm so excited to have it back!!!!!
He was efficient, kind and patient!
Thank you Alan. I can't begin to tell you how excited I am to have it back!!!!!!!
I rate this service a 10+
August 15, 2025
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback, Susan. We’re thrilled to hear your sound issue was resolved and that you’re so happy with the results. If you ever need assistance again, we’re here to help.
remove runtime broker from my pc
remove runtime broker from my pc/it IS RUINING MY PROGRAMS
August 11, 2025
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback.
Runtime Broker is not part of Outbyte software. If you’re experiencing issues on your PC, please contact our support team at support@outbyte.com and we’ll be happy to investigate and help resolve the problem.
The technician was very helpful and…My Hero!!!!!
The technician was very helpful and patient with me being I am computer slow and non understanding of computer language. very knowledgeable.
August 12, 2025
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback, Bruce. We’re glad to hear our team was able to help and provide patient, knowledgeable support. If you ever need assistance again, we’re here to help.
The technition was EXCELLENT
August 10, 2025
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback.
We’re glad to hear you had an excellent experience. If you ever need assistance again, we’re here to help.
it all work good now
June 10, 2025
Unprompted review
Reply from Outbyte Computing
Thank you for your feedback.
We’re glad to hear everything is working well now. If you ever need further assistance, we’re here to help.
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