Outbyte Computing Reviews 1,528

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, politeness, and efficiency in resolving technical issues. Many highlight the advanced technology and excellent service, noting how the software significantly improves PC performance, making systems run faster and cleaner. People appreciate the quick problem-solving and the overall positive user experience. However, some customers were not happy with the product, reporting issues such as the software deleting Bluetooth capabilities or causing system freezes. A few people also mentioned that the product did not resolve their specific issues, and in some cases, even led to new problems like brightness adjustment no longer working. There were also concerns about having to purchase additional products for driver updates after an initial purchase.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the technicians for their... See more

Technology

Customers consistently note positive experiences with technology. Many reviewers praise the technical... See more

Service

Consumers find service to be positive, highlighting the helpfulness and efficiency of technicians like Adam,... See more

Product

Reviewers highlight ambiguous aspects of the product. Many customers praise the product, noting its... See more

User experience

Clients share positive opinions on user experience. Many reviewers praise the app's ease of use, noting it's... See more

Based on these reviews

Rated 5 out of 5 stars

Technician Adam was great and immediately identified the problem I had and fixed it within minutes. Never worked with such an efficient technician and very pleased I bought the Outbyte product rather... See more

Company replied

Rated 5 out of 5 stars

Bad 3 days with keyboard showing as Unknown, even after doing a factory reset. Contacted Support twice, both times got Simon, and he just fixed it very quickly. Well worth the subscription i paid an... See more

Company replied

Rated 5 out of 5 stars

Simon was very helpful. He understood my concerns. He was polite even when I was anxious. He followed all the steps I later found on Internet advisory boards, except he was several times quicker than... See more

Company replied

Rated 5 out of 5 stars

This is a great all around app that doesn't require a computer engineers' degree to run. Nice and simple and gives you the choices as to what happens when and how. I love the options given. Only issue... See more

Company replied


Company details

  1. Software Company

Information provided by various external sources

Clean and optimize your PC with Outbyte's software


Contact info

  • 1644, Crows Nest NSW , 1585 , Sydney, Australia

  • outbyte.com

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Simon was very quick to respond and…

Simon was very quick to respond and helped me with my problem in very quick and professional manner.

July 3, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for your kind words!
We’re thrilled to hear that your PC issues were resolved quickly and professionally. It's always great to know our team is making a positive impact. If you ever need help again, don’t hesitate to reach out - we’re here for you!

Rated 5 out of 5 stars

Issues solved fast

I'm very happy how my PC issues have been solved by Mr. David Sr. Technician with Outbyte Computing. He was very professional and solve my issues very fast. I belive he is a great asset to this company. Thanks again Mr. David.

July 4, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you so much for your thoughtful feedback!
We’re delighted to hear that your issues were resolved quickly and professionally. We’ll be sure to pass along your kind words to David - we truly appreciate having team members like him.
If you ever need further assistance, we’re always here to help!

Rated 5 out of 5 stars

The technician fixed my trouble with…Keyborad

The technician fixed my trouble with connecting with my keyboard. Excellent service!!!

July 3, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for your kind words!
We’re happy to hear the technician was able to resolve your keyboard issue quickly.
If you ever need help again, don’t hesitate to reach out!

Rated 5 out of 5 stars

My printer problem was resolved.

My printer problem was resolved by a technician called Sam. He was very responsive and once taking control of my laptop quickly had the driver issue sorted.

June 30, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for sharing your experience, Jeff. Knowing that you liked our service means the world to us.

Rated 5 out of 5 stars

Having bought a new printer I had…

Having bought a new printer I had problems with installation so I installed Outbyte's software as I was unsure of what to do The tech was very good and sorted it out a very complex method that i would not have been able to do Apart from his help I find that the driver programme I installed is very thorough

July 1, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for sharing your experience, Keith!
We’re happy to hear that our technician was able to assist with your printer setup and that you’re finding Driver Updater thorough and helpful. If you ever need assistance again, we’ll be here to support you!

Rated 5 out of 5 stars

outbyte took care of my computer…

outbyte took care of my computer problems

June 20, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for your feedback!
We’re glad to hear that Outbyte was able to help with your computer issues. If you ever need support again, don’t hesitate to reach out!

Rated 5 out of 5 stars

I had very good and great Experience…

I had very good and great Experience with David (Sr. Tech) from Outbye. he was really professional and helpful and successfully fixed my laptop problem. Many thanks for him.

June 28, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for your kind words, Aram!
We’re glad to hear that you had a great experience and that your issue was resolved successfully. Your feedback means a lot to us - we'll make sure it reaches the team. If you need any assistance in the future, we’re always here to help!

Rated 5 out of 5 stars

The Outbyte Assist technician was very…

The Outbyte Assist technician was very knowledgeable and he did all the work himself. I am very please with the service he preformed. It was fast, easy, and it worked.

June 25, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for your great feedback! We're glad to hear that everything went smoothly and that you were pleased with the service. It’s always our goal to make the process fast, easy, and effective. We're here if you ever need help again!

Rated 5 out of 5 stars

he worked hard till he got it working…

he worked hard till he got it working great job thanks

May 23, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for the kind words! We’re proud our technician stuck with it and got everything working. If you need anything else, just let us know!

Rated 5 out of 5 stars

Daniel solved my pc problems

Daniel solved my pc problems. THANKSS

June 22, 2025
Unprompted review
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Reply from Outbyte Computing

Thank you for your feedback! We’re thrilled Daniel was able to solve your PC problems. If you ever need assistance again, don’t hesitate to reach out!

Rated 5 out of 5 stars

they do a very good job and fix stuff…

they do a very good job and fix stuff >:) The technician involved was Daniel.

June 22, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

We’re so glad to hear Daniel could fix everything for you! Thanks for the kind words - we’re always here to help whenever you need us.

Rated 5 out of 5 stars

Alan was easy to understand and…Excellant and Helpful

Alan was easy to understand and extremely helpful. enjoyed working with him, he had a big job to do with my computer.

June 20, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for sharing your experience! We’re delighted to hear that Alan was clear, helpful, and tackled the big job on your computer with ease. Your feedback means a lot - please reach out any time you need assistance!

Rated 5 out of 5 stars

I chat to the assit and really in a few…

I chat to the assit and really in a few minutes my issue was solved. David, thanks a lot!

June 19, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for your kind words, Martin! We're happy to hear your issue was resolved quickly. We'll make sure your appreciation is passed along. Don't hesitate to reach out if you need anything else!

Rated 5 out of 5 stars

Adam was very quick to spot the issue…

Adam was very quick to spot the issue and correct this

June 18, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you for sharing your experience! We're glad to hear the issue was resolved quickly. If you ever need help again, don't hesitate to reach out - we're always here to assist!

Rated 5 out of 5 stars

Sam at Outbyte very helpful

Sam, my technician was prompt, courteous and efficient. We were able to work together to solve my technical issue in a short amount of time. Yay! Great job, Sam.

June 13, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you so much for your kind words! We’re happy to hear that your issue was resolved quickly and efficiently. We appreciate you taking the time to share your experience, and we’re always here if you need further assistance.

Rated 5 out of 5 stars

The tech that helped me was…​​​​​​​Outbyte Assist Team

The tech that helped me was knowledgeable, courteous, and kind. 5 Stars out of 5. I will tell several friends about this. Truly great. Thanks all involved.

June 8, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you, George! We're truly happy to hear you had such a great experience. Your kind words and recommendation mean a lot to us. If you or your friends ever need help again, we’ll be here!

Rated 5 out of 5 stars

Excellent and fast help

Excellent and fast help. Compliments!

June 9, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Thank you so much for your kind words and compliments! We're glad we could assist you quickly. Don't hesitate to reach out if you need anything in the future.

Rated 5 out of 5 stars

Professional help quickly and professional

The response was very Quick and professional. The Sam the technician on the other side asked the right question and went to work as soon as understood. I gave controle over my computer and Sam took over and went to work. He checked every option to resolve my problem and succeeded after a little time and patience from my side. Great that i can have great service in the Netherlands from where ever he was stationed. Fantastic

June 8, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Dear Lloyd,
Thank you for your detailed and thoughtful review! We're happy to hear that you had a great support experience and that your issue was resolved professionally and efficiently. It means a lot to know our service reached you all the way in the Netherlands and made a positive difference.
We’re always here if you need help again!

Rated 5 out of 5 stars

they was fast and very helpful and…

they was fast and very helpful and fixed my keyboard driver error i had i will be useing them for all my computer mishaps

June 7, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Dear Sammy,
Thanks a lot for your kind words! We're really glad we could help fix your keyboard driver issue quickly. Don’t hesitate to reach out anytime - we’re always here for your computer needs!

Rated 5 out of 5 stars

did what was advertized quyickly

June 6, 2025
Unprompted review
Outbyte Computing logo

Reply from Outbyte Computing

Hi Charles,
Thank you for your feedback! We're glad to hear the software delivered as promised and got the job done quickly. If you ever need help in the future, we're here for you!

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