Outdoorliving365 Reviews 5

From the first contact to the delivery and installation, Kelly and Chris could not have done more. Kelly helped me choose the best product for our needs, then they both worked to my exact timeframes installing the sauna while my wife was out and having everything ready for a birthday surprise when she got home!
The sauna itself is great. The bluetooth speakers are very good and the control panel easy to use. The roof panel is tough to protect against falling debris and the finish should last for years. The best part is the glass doors which provide a lovely view of the garden and help make the sauna feel even more roomy and avoid any feeling of being enclosed.

Outdoor living 365 went above all our expectations as a retailer. Answering my numerous requests for information on specific Blackstone Models.
They even contacted Blackstone on my behalf for some of the answers.
It was a large purchase and I wanted to be sure that I bought the right one for our needs.
The service provided from the start, right through to delivery was exceptional and they kept me informed each step of the way.
I would highly recommend purchasing from Outdoor Living 365 .

Amazing experience with Outdoor Living 365! Kelly was fantastic and helped me get my hands on the Blackstone 36” griddle quickly. Brilliant customer service, fast delivery, and a great company to deal with. Highly recommend! 5 stars!"

Wow! What a great company. So great to get a good quality product, delivered and built by a professional, efficient and friendly team. Love my outdoor sauna - thank you Outdoorliving365

For the last few years, I have been researching sauna’s and looking at the products companies offer with a view to purchase one. The first thing that struck me was how expensive a lot of saunas are and the cost of the added extras. Due to the cost, I also researched sauna blankets, portable saunas and indoor sauna’s but they just didn’t meet my needs so I decided to wait until I found the right sauna.
At the start of the year whilst researching I came across the company Outdoor Living 365. I had not seen this company before and was pleasantly surprised to see that I could purchase a two-person outdoor infrared sauna for half the price of other companies.
I made several enquiries on the chat forum regarding the infrared wave length of the sauna, the specifications, the preparation instructions and the electrics and each time I received an answer within 15 minutes. Kelly who answered my questions was very informative and polite and made me feel confident with the level of customer service the company provided.
I purchased the sauna and a delivery date was confirmed around my calendar which was amazing. On the day of delivery Kelly and her husband Chris arrived as planned. Despite the background of the company being on the website I hadn’t read it and didn’t realise that Kelly who had been answering all my messages was indeed the owner of the company.
From arriving at my house to leaving they were so lovely. We chatted throughout the installation of the sauna about families, holidays and self-care. The installation was quick and when they left the garden was clean and tidy of packaging. We were made aware of all the sauna functions and before leaving they asked if we wanted anything else doing.
We have now had the sauna 3 days and absolutely love it. The product is very good quality and it is more than spacious enough for myself and my husband. Since having the sauna Kelly has kept in touch to ensure everything is perfect and to answer any questions we may have.
I cannot recommend Outdoor Living 365 enough. Their customer service is excellent and their products are amazing value for money. I have waited a long time for a sauna and our Saunaplunge Infrared from Outdoor Living 365 exceeded all my expectations.