Excellent customer services. We needed a part for our pole saw. Which arrived on time and is a perfect fit . Company liaised with us right from the start. Wish all companies were this efficient and h... See more
Company replied
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What made my experience?? The personal hand written note from Chris was only the start, the whole process throughout was second to none, quick reply’s, helpful knowledge of products to solve my... See more
Company replied
Customer service was top notch, never kept waiting listening to music was a relief. No pressing this and that button - plus a real human being - WOW......Top advice and very kind and helpful servi... See more
Company replied
Excellent service but on receipt of the product thought it was over priced m.
Company replied
Company details
Written by the company
Sourcing cutting-edge products for outdoor professionals since 2009. Based in Norfolk UK, supplying locally and online nationwide.
Contact info
Unit 4E Wymondham Business Centre, Eleven Mile Lane, NR18 9JL, Wymondham, United Kingdom
- 03330119978
- info@outdoorprofessionalproducts.com
- outdoorprofessionalproducts.com
Excellent customer services
Excellent customer services. We needed a part for our pole saw. Which arrived on time and is a perfect fit . Company liaised with us right from the start. Wish all companies were this efficient and helpful. Thanks Chris.
September 23, 2025
Unprompted review
Reply from Outdoor Professional Products
Hey Julie, glad that we could get the polesaw up to speed with the new spare part and all part of our ethos to make it hassle free for you too. :-) Happy pruning ahead and thank you for your kind words to put a smile on my face this end too. Thanks again, Chris @ Outdoor Professional Products
Just a great company
Just a great company. Delivered what I needed with no delays at a reasonable price with some nice personal touches. Restored my faith after so much lousy customer service everywhere else. Take a bow guys.
May 23, 2025
Reply from Outdoor Professional Products
Really appreciate you sharing this and glad that the little quirky differences shone through. We don't claim to be the biggest or the best but it's my outlook to create the best possible experience for you along the way. Thanks again, Chris @ Outdoor Professional Products
Excellent service but on receipt of the…
Excellent service but on receipt of the product thought it was over priced m.
May 19, 2025
Reply from Outdoor Professional Products
Hey Robert, appreciate your feedback and there is definitely something to be said about pricing as components to build items and shipping costs have increased multiple times in the last few years. It's my ethos to try and bring some balance to pricing to offer the best possible SSP we can achieve once we have negotiated with our Swiss supplier Leyat, something like I say proving harder than ever to maintain. Hope that the watering wand sprayer performs and glad you were happy with my service. Chris @ Outdoor Professional Products
Delivered as requested and on time
April 29, 2025
Reply from Outdoor Professional Products
Glad you were happy with the service and I hope that the new blades continue to perform for your handsaws. Thanks again, Chris @ Outdoor Professional Products
Great service and quality items
Great service and quality items! Thank you so much. Was out chopping straight away 💪🪓
April 26, 2025
Unprompted review
Reply from Outdoor Professional Products
Glad you are happy with the axe. Thanks for supporting my business, Chris @ Outdoor Professional Products
Reply from Outdoor Professional Products
Thanks Kenny, glad you were pleased with our service from us. Happy sharpening ahead, thanks again, Chris @ Outdoor Professional Products
Sharp pebble
Swift delivery as always. have a look at my initial thoughts on the YouTube video titled:
"Shed Sunday - kit review Sharp pebble sharpening Puck from Outdoor Professional Products"
February 11, 2025
Reply from Outdoor Professional Products
Glad it's performed and thanks for reviewing to get the word out there about the Sharp Pebble. Chris @ Outdoor Professional Products
Great personalised service.
Fantastic personal service from Chris.
Knowledgeable and quick service.
I regularly buy from him because his products are perfect for my work in arboriculture and woodland management.
Highly recommended
February 11, 2025
Reply from Outdoor Professional Products
Glad you are happy with everything we do, thanks for your continued support and recommendation of my business to others :-) Chris @ Outdoor Professional Products
Very pleased
Good price, good communication, arrived when they said. They even sent a complimentary bar of soap!
February 5, 2025
Reply from Outdoor Professional Products
Hey Liz, glad the parcel arrived timely and surprise! Hope you enjoy the use of the natural Outdoorsy Soap after a day in the garden. Thanks again, Chris @ Outdoor Professional Products
Fantastic service by the team at…
Fantastic service by the team at outdoor professional products. Highly recommended them I’ll be using them again.
December 16, 2024
Reply from Outdoor Professional Products
Hey Jimmy, glad you were happy with our service and the new blades will get your saw performing once again. Thanks for your support, really appreciated. Chris @ Outdoor Professional Products
Reply from Outdoor Professional Products
Thanks Paul, glad you were happy with our service and enjoy many travels with your new Bull All Terrain Wagon. Thanks again, Chris @ Outdoor Professional Products
G-Line Bison Axe
G-Line Bison Axe
Bought myself a lovely Ash Handled New G-Line Hatchet for odd jobs at home, I wasn’t to sure at what would be best for me but with the knowledge of the two guys from Outdoor Professional Products I came away with the right axe at the right price.
Knowledge and service was second to none.
October 3, 2024
Unprompted review
Reply from Outdoor Professional Products
Hey Grant, glad that the axe is performing and our knowledge gave you the insight to make the choice you wanted. :-) Enjoy your axe over the autumn and winter months ahead. Thanks, Chris @ Outdoor Professional Products
Reply from Outdoor Professional Products
Glad that we could supply you spare parts to get your polesaw performing again. Thanks for supporting my business, Chris @ Outdoor Professional Products
Spikepods
My purchase this time was a set of spikepod straps. The item was in stock and dispatched promptly, with useful updates on order fulfilment and dispatch.
The spikepod straps were easy to fit, and are robustly made. The ratchet mechanism is a dream - easy to get nice and tight and secure. I imagine they would be super easy to fit in the tree too, when the need arises.
Delighted with product, and as usual really happy with the service from Outdoor Professional Products
September 9, 2024
Great products with a lot of thought…
Great products with a lot of thought that goes in the process of choosing the goods.
Would throughly recommend Christopher was most helpful.
August 15, 2024
Personal contact with a human being
July 23, 2024
Reply from Outdoor Professional Products
Hey David, glad that the spare part proved useful to your secateurs and we're always here to help when needed. Thanks again, Chris @ Outdoor Professional Products
Excellent customer service, excellent quality products and speedy delivery!
Excellent customer service!
I had not seen that there was a discount code for money off the all terrain wagon when I went through the online checkout. I wasn't aware of it until Chris from the company left me an answer phone message to let me know that he had refunded the difference back to my card and also included a cargo net and little handsoap in the delivery box with the items I ordered.
The wagon, the saw and axe are all of really good quality, I;ve been using them already and I really like that they are products that, in a few years time, I can source parts for and mend, rather than having to chuck them and buy new - this was a key deal clincher for me when sourcing my tools.
Thank you Chris :-)
June 13, 2024
Reply from Outdoor Professional Products
Glad you are happy with all the tools and they are performing well for you at the Forest School. Thanks for your support of my business, Chris @ Outdoor Professional Products
Brilliant
Excellent service. Spare parts fitted exactly and I can now use my old beloved secateurs again. "Make do and mend" has never been so easy. Such a nice note with the delivery too. Thank you.
June 12, 2024
Reply from Outdoor Professional Products
Hey Mrs Ria, Glad that we could get your beloved secateurs functioning again. :-) Happy pruning ahead and thanks four your support of my business, Chris @ Outdoor Professional Products
Exactly as described and delivered early.
Exactly as described and delivered ahead of time. Nice touch was a handwritten note and a free bar of lovely handmade soap in with the item. Great.
June 5, 2024
Reply from Outdoor Professional Products
Hey Richard, Glad you received the goods and liked the surprise! My ethos is to be honest, fair and a little different when it comes to our service to give you a pleasing experience with us. :-) Hope the tool gives you plenty of good experiences ahead too, Thanks, Chris @ Outdoor Professional Products
Would recommend to everyone...
Great to support a local independent company and wow what amazing customer service. Chris at OPP goes out of his way to be helpful and knowledgeable. Would recommend to everyone.
April 18, 2024
Reply from Outdoor Professional Products
Glad you are happy with the Bull All Terrain Wagon and we'll always go the extra mile where needed to provide a pleasing experience. Thanks for supporting us and shopping local, Chris @ Outdoor Professional Products
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