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Outdoors Warehouse Reviews 

145
•
TrustScore 4.5 out of 5

4.7

Camping Store
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See what reviewers are saying

Rated 5 out of 5 stars

Have just purchased a burke&wills derwent vest fleece lined and received delivery four days later how good is this service? Excellent service from company from reception to sales and our quick deliver... See more

Rated 5 out of 5 stars

This is a truly beautiful knife with a hollow ground ER-O65 stainless steel custom design blade and a full width tang construction in a two toned timber handle with finger guard. It's a CRACKER and... See more

Rated 5 out of 5 stars

A nifty little whittling knife at a great price dispatched within hours of online purchase. I know this thanks to the handy aust-post tracking link supplied with the shipping email. Arrived the day pr... See more

Rated 5 out of 5 stars

I am absolutely over the moon with the excellent customer service I have received from a lady named Jess. I purchased 2 pair ladies Starfish which arrived promptly but found the arch support a little... See more

Company details

  1. Camping Store
  2. Hunting Store
  3. Outdoor Sports Store

Information provided by various external sources

Outdoors Warehouse stock a range of camping, hunting & outdoor equipment including hammocks, whips, flashlights, spotlights, knives, slingshots, binoculars etc

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

145 reviews

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4.7

All reviews

(145)

40 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Not happy Jan

First order I had was delivered by Australia Post. I have made second order,paid for delivery and now to find out that they are using some Sendle company? I would never made the order in the first place if realised that it will not be delivered by Australia Post. ALL third part couriers are unreliable and dodgy. I now expect that my parcel will be delivered to wrong address, mostly because they are illiterate, lazy by dropping parcel anywhere if I am not at home. Australi Post returns parcel to local post to wait for collection. How the hell I can redirect delivery of this parcel. I have PAID for it so it means THEY ARE REDPONSIBLE FOR MY PROPRTY. I had soany bad experiences in the past with third party couriers. If this parcel is not in my hands by 8th, I will call the bank and start transaction dispute. And since this company not using Australia Post any more, I will not be doing any business with them any more
Damir Hudorovic, easily found in customer list

January 6, 2025
Unprompted review
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Reply from Outdoors Warehouse

Hi Damir,

Thank you for your feedback. We’re sorry to hear that you’re not satisfied with the courier service used for your order. While we understand your concerns, we’d like to clarify that our shipping policy, available on our Shipping and Returns page, notes that we partner with a variety of couriers to ensure timely delivery.

If you have specific delivery preferences, we encourage customers to reach out to us when placing their orders, and we’ll do our best to accommodate.

We take your concerns seriously and will monitor the progress of your delivery to ensure it reaches you safely. If there’s any issue, please don’t hesitate to contact our customer service team directly, and we’ll work with you to resolve it promptly.

Thank you for your understanding.

Best regards,
Outdoors Warehouse

Rated 5 out of 5 stars

Easy process

Easy process. Fast delivery. Exactly what I wanted. I've now applied product which looks like it will do the trick.

November 24, 2024
Rated 5 out of 5 stars

Excellent Customer Service & Products

I am absolutely over the moon with the excellent customer service I have received from a lady named Jess. I purchased 2 pair ladies Starfish which arrived promptly but found the arch support a little intense for me but on speaking with Jess she advised the best option as I am diabetic therefore comfort is very important. This lady was brilliant. I originally ordered 2 pair with diamante for myself & now ordered a pair of black for my husband without diamante he! he! We have been wearing Aussie Soles & Starfish now for approx 15 years & have always been extremely happy with them. Thank you Jess for your expertise & you are a credit to the business.

November 14, 2024
Unprompted review

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