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2.9
2 reviews
No history of asking for reviews
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So, this company despite having a Uk trading address is based in China. They are selling counterfeit items…I will have to go through my credit card company to obtain a refund. Be careful!
Company did not send the two dresses I ordered. I sent two emails to the company (one via their online form and the other from my e-mail) but they didn't make contact with me. I then got my credit card company involved and they refunded the money and raised a query with the company, only then did the company send the dresses, even though in my e-mail I told them to cancel the order as they had not shipped it after several weeks. Dresses arrived today (over a month after I ordered them) dreadful quality, really bad and it looks like the returns process is going to be impossible (you can't just send back you have to email the company and from experience they won't respond) and only then will they email you and confirm where to return the parcel. Luckily I paid on my credit card so I will just be providing all this information to them.
I would really urge anyone not to use this company. Absolutely dreadful service (in fact no service) and absolutely dreadful quality and nothing like the pictures.
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