Outletinn Reviews 575

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

50% off a pair of Timberland sandals. Delivered within a week from Spain to UK with communication and tracking at every step. I was a little dubious after reading some negative reviews but i had a goo... See more

Company replied

Rated 5 out of 5 stars

Would recommend. Very quick next day delivery but I did pay 30 pounds so it did come quick for a birthday present. Still works out cheaper than purchasing in uk. Good quality coat

Company replied

Rated 5 out of 5 stars

Read loads of negative reviews for this site, still took a shot... Everything was excatly as site says, from delivery to quality of a product. Well worthy. Favorite one from now

Company replied

Rated 1 out of 5 stars

One of the worst companies I have ever purchased from. Do not trust them!!!!! I've been waiting for my order for 2 months now, and they just ignore my emails and calls.

Company replied

Company details

  1. Outlet Store
  2. Outdoor Sports Store

Written by the company

Outletinn is an online outlet store and the premier online destination for top quality sporting apparel at outlet prices. Shoppers can enjoy the ease and convenience of online shopping, browsing through Outletinn’s extensive catalogue to find authentic, branded products at amazing prices. The team behind Outletinn works hard to ensure that the product range is comprehensive and diverse, so customers can find the products that will improve their performance – no matter the sport or the level of ability. The Outletinn team makes sure that customers can access the Best Deals out of a total of 18 stores of the Tradeinn group featuring a 30,000m2 main logistics centre, with over 2,600,000 legitimate products and over 10,500 trusted brands available to ship to over 180 countries around the world with fast delivery times and a 30-day returns policy.


Contact info

4.2

Great

TrustScore 4 out of 5

575 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Unhappy to have been charged half the price of my Poolmate as duty on delivery, without any prior information.

I just bought a poolmate end March’18. I made full payment online. Then when I got the delivery, I was informed I have to pay a duty of Rs. 2700/- which is more than half the price of the watch! I should have either been informed that there will be duty and Outletinn doesn’t know the amount or it should have been added in my bill. Suddenly, having to pay 50% more without having a choice, is not okay.

The product itself is great.

April 18, 2018
Unprompted review
Rated 5 out of 5 stars

Good service and reasonable prices for quality products

I have about 3 years of experience with using Tradeinn, in particular the Outletinn.

The service was and is prompt and reliable.

I love tourism and yachting, practice SCUBA and free diving from 30+ years, etc. For all this, as well as for everyday life i often found the products I need in Tradeinn. They have always been of good quality. The prices are reasonable and without competition when there are discounts. The negative issues are so rare that they need not to be mentioned.

The site software is well made and easy to use.

Bozhidar Iliev

March 22, 2018
Unprompted review
Rated 4 out of 5 stars

Great service

Great service. They respond to correspondence. Problem with delays in deliveries. Sometimes they sell products that they can not bring. I would recommend.

December 21, 2017
Unprompted review
Rated 1 out of 5 stars

Fake Watch!!!!!

I received this watch { Louis villiers LV1117
56.95 € } without mechanism inside!Just an empty case..No authenticity, a fake one!! Tottally not worthing its money..Unbelievable, a story to tell and laugh..
Not to mention the delay, it took them more than 2 months to send me a garbage!

December 14, 2017
Unprompted review
Rated 1 out of 5 stars

It's a joke

It's a joke! They announce items that they don't have and you can wait for over 2 months without any updates until you finally give up and cancel.
Happened to me 3 times with different products.
Long story short... Avoid them even if the price seems to be lower. It's not worth the time or money!

November 25, 2017
Unprompted review
Rated 1 out of 5 stars

Bad Shipping

They sent the parcel to the wrong picking address. I cannot pick up there, I ask them to return and refund. I explain them many times but they do not understand

October 31, 2017
Unprompted review
Rated 1 out of 5 stars

Umbeliveble

Umbeliveble, send me wrong shoes and not respond on my ask.
So disapointed with this retailer.
Not recomand
Dont buy nothing

October 23, 2017
Unprompted review
Rated 4 out of 5 stars

Great selection

Great selection.

Took a while to arrive but with prices and shipping this cheap, I'm not worried. They also chased up my shipping query quickly.

August 31, 2017
Unprompted review
Rated 1 out of 5 stars

lousy - sent the wrong size...

i would never buy anything from this retailer again.
they sent me the wrong size - i ordered an XXL they sent an L.
i had to pester them to have them pay for the return shipping for their mistake.
and then i had to bother them to return my funds, which was delayed as well.
i asked their customer service if they did have an XXL in stock - their website indicates they did - they replied that they did not have the article in stock, but that it would be available in 4-5 days. i emailed the manufacturer - haglofs - who told me they are sold out of the size for the season.
i would never buy from outletinn/tradeinn again.

November 16, 2016
Unprompted review
Rated 1 out of 5 stars

returns cost

Oh, they are based outside the UK? be a good thing see easily when buying on the site when in the UK, as the returns are not free as per a lot of other large online retailers ....
Waste of money when things dont fit.

October 2, 2016
Unprompted review
Rated 3 out of 5 stars

disapointed

can't fault the goods and prices, but my last 3 purchases have taken an average of 3 times longer to arrive than stated at purchase

July 18, 2016
Unprompted review
Rated 5 out of 5 stars

Nice and easy

Easy, received ontime, nice promotions, high quality. I recommend to anyone who wants to buy good products of a good brands with a good price.

April 13, 2016
Unprompted review
Rated 5 out of 5 stars

5stars

I searched, buy & pay and they delivered in time!
vitor

April 12, 2016
Unprompted review

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