Outplacement First Reviews 160

My mentor and adviser was Matthew Dunsmore. I couldn’t ask for a better match. He was professional and helped me see potential where I thought there might be weakness. He assisted me in recreating my CV, improving my LinkedIn profile, and provided proper guidance during my job search. I initially believed I would not find a role in my current company, but I was successful. During this process, I faced setbacks in other interviews, but Matthew and I had sessions analysing what could have been said better. With each interview, I grew more confident, and the last one was truly a result of hard work and overcoming overwhelming thoughts during the interview. Matthew told me we would find a job within six months—I doubted it, but it seems he was right. Thank you so much; this victory belongs to us all.

I had the initial call and I was meant to receive a further follow up call the week after but didn’t hear anything back. I sent my CV over for review but didn’t hear back. Shame, as I genuinely thought the initial call was very positive and was keen to see what else came from it.

Bill’s advice was invaluable, particularly as it had been five years since I was last in the job market.

The impact of AI in the hiring process is now significant, Bill’s up to the minute view of how to optimise applications for ATS made a big difference to my success rate and I was hired into a fantastic new role in 6 weeks.

Bill was my primary contact at Outplacement and his support was invaluable. From the support and assistance in bringing my CV to life, to helping clarify what the next role should be and the elements that were non-negotiable, to the coaching for interviews. A fantastic support network that was on hand at a time wen it was greatly needed.

Spammed by these numpties, extolling their (fake?) TrustPilot reviews. Obviously they've never heard/don't comply with PECR(2003) nor UK GDPR(2018/r2020). Wouldn't touch them with a stick. Can't give 0 stars, so be aware of the false TP averages.

"From laurence e.outplacementfirst.co.uk Tue Nov 11 11:19:39 2025
Return-Path: ltlaurence e.outplacementfirst.co.ukgt"

Edit: 2025-11-11: after this response "Reply from Outplacement First

Hi Da, we’re sorry to hear about this.
We’ve checked and we can’t find any record of you as a client or programme participant.
If you’ve received an email in error, please contact us directly and we’ll be happy to remove your details. We’re committed to professionalism and transparency"

This is the usual phoney hand-wringing. PECR requires active informed consent *PRIOR* to sending email/text, since 2003. My undeleted spam bucket has thirteen, since at least 03 Dec 2024, from outplacementfirst.co.uk. So, using the timestamp above, they should audit the outbound campaigns, think where they've bought dodgy lists from. Also update blasts to comply with the Companies Act by having legal imprint on them (company number, registered address, country of registration etc), which they're too ashamed to put on the Contact Us page (have to drill through the Privacy Policy to cross reference to Companies House). Who thinks processing the personal data of at least the "very small selection" of 66 team members - but only 6 on the last audited accounts - and the 95% of applicants they brag about rejecting, let alone client data qualifies as a "Tier 1" registrant on ICO's register of fee payers(Z5575027)? More I scratch the more stinky this outfit appears.

Edit: 2025-11-12, more nags from TrustPilot, saying if I don't furnish the spammers with my email, name and phone number then my review might be taken off line.

Here's an index dump from my mail client, Date, From [truncated], (Size) and Subject of spam from Outplacement First:
Dec 03 Outplacement Fi ( 919) Supporting Your Team Through Change 🤲
Dec 20 Outplacement Fi ( 705) Merry Christmas from Outplacement First
Jan 30 Outplacement Fi ( 823) Support for your Employees
Feb 11 Outplacement Fi (1218) How to support your employees in 2025
Mar 03 Outplacement Fi ( 752) Redundancy rates up 18.75% – HR, are you prepared? 🤔
Apr 01 Outplacement Fi ( 616) Outplacement and Pre-Retirement Services and Prices Update
Apr 15 Outplacement Fi ( 847) Redundancies? Let's Make It Easier 🙌
Jun 03 Outplacement Fi (1390) Need to make redundancies? 😩
Jul 01 Outplacement Fi ( 831) HR, we need your voice 🙋♀
Aug 27 Outplacement Fi ( 274) How To Choose The Right Outplacement Service
Sep 30 Outplacement Fi ( 401) Redundancies? Let's Make It Easier 🙌
Oct 14 Outplacement Fi ( 425) Support for your Employees
Nov 11 Outplacement Fi ( 492) Supporting Your Team Through Change 🤲

Outplacement First may not have my name; they don't spam with "personalised" $FirstName $LastName, or aren't smart enough to work out how to get InstillerHQ to do that. The email address they spam is different to the one I use on the TrustPilot platform - so I can track.

A really valuable resource for navigating a difficult time following redundancy and searching for the next role. Bill was very friendly and extremely helpful with tips and suggestions for refining CVs and cover letters, leveraging LinkedIn and providing advice for interviews. I would highly recommend the service for any jobseekers out there - up-to-date advice and support has never been more valuable as there is no doubt that the recruiting world is rapidly evolving with the application of AI!

I wasn't sure what to expect from such a service having never used one before, but I was really pleased with the support I got which was tailored to my needs, I have no doubt that they were able to help me be successful not in only finding my next role but ensuring I was able to succeed in the interviews. Highly recommended.

I left my role quite suddenly in September 2025 and received support from Dionne Edwards at Outplacement First. From the very first meeting, Dionne has been fantastic, I am very grateful and highly recommend.

Outplacement First have been a fantastic source of support, guidance, and coaching throughout my redundancy and job search journey. I really valued the consistent encouragement, practical advice, and helpful tips that made a real difference. Bill helped me form a clear and realistic view of what I wanted from my next role, and worked with me to strengthen my CV and LinkedIn presence. Thank you Bill, your support has been invaluable.

I unfortunately lost my job a couple of months ago, and my (now former) employers referred me to Outplacement First for support and guidance on my next steps. I was put in touch with Beth Arksey at the company, who I honestly cannot recommend enough for her attentiveness, responsiveness and general care and understanding towards my situation. Beth helped me give my CV a much-needed refresh and was regularly in touch with me throughout my job search, offering practical advice for specific interview questions but also some reassurance too when it felt things weren’t quite going to plan. I’m pleased to confirm after 2 months I have received an offer for a role which I was really keen on, and can’t wait to get started. Thank you, Beth! Your employers are lucky to have you.

I was at a bit of a crossroads in my employment and I have been so grateful for the guidance which I received from Bill, supporting me through all areas of finding a new job including understanding my strengths and skills better, improving my CV, and even just trying to understand better what I was looking for. Thank you so much - I now feel much more confident in myself and selling myself better and am delighted to have secured myself a job.

After being made redundant - as part of the service I was introduced to Mark, who over a number of sessions supported, encouraged and guided me. If you are 'lucky' enough to be in this sad situation - Mark is a terrific listener - has a wealth of advice and knowledge and will help you sort yourself out for your next move in life.

I was made redundant after 10 years with the same firm, which was unsettling. I received tailored and supportive guidance from my outplacement coach, which went at my pace, and helped rebuild my confidence. I am now in a new role - thanks so much.

Was provided Outplacement First support by my company while being made redundant. The only support I had was 3 phone calls before redundancy and a periodic e-mail to ask if I'd secured any interviews. There was no offer of interview preparation help when I said I had an interview and no follow up calls held (yet I know other colleagues were offered this). The online help centre was incredibly basic. Really disappointing as they weren't there when I really needed them.

After getting made redundant in February 2025, I felt alone and helpless after being employed all my adult life.
When I was taking to Mark, he made me feel so much more confident, he updated my CV and it sounds and looks so professional, he helped me prepare for interviews and was very positive, after 3 months of being unemployed I now have a job! Just want to say a massive thank you to Mark Coleman.

It can be a lonely business seeking a new job opportunity. It's when you need support the most as it's when self doubt and imposter syndrome can kick in. Having a key contact from someone outside your friendship group and family means you get impartial support at a time when it really counts. Having Matthew with me on the journey meant a lot. I had someone to bounce ideas off, to help me prepare for interviews, to give advice, to listen to me moan, to check in on me and to keep me on track.

Mark Coleman at Outplacement First was massively helpful in my job search. He and Outplacement provided plenty of resources and time to prepare for every stage of the search. I felt supported throughout, resulting in a quick, successful search.

Outplacement First have been a fantastic support, guide and coach through the redundancy process and onto a successful onboarding into a new role! Moving at the client's pace, I have appreciated consistent support and guidance with practical steps to maximise your success, top tips...and a great sense of humour at times, just when I needed a pick up! Thank you Bill, its been an honour and pleasure to work with you!

I had Bill as my contact to help aid & guide me after my role had been made redundant.
Bill was welcoming & I felt no judgement as this was a new experience for me personally. He was extremely helpful in the advise to search for a new job with tips & tricks.
Any questions I had were answered & always responded quickly.
Bill also appreciated & understood the process I was facing which always helps throughout this time.
I would recommend Bill as his guidance sure works as I landed a new role within a month!

Matt D couldn’t have been more helpful to me during the process. Friendly, prompt, patient, impressively strategic, very knowledgeable of the job market and reassuring at times when the chips were down a bit. I can’t thank him any more for his assistance