OUTPLAYED.com Reviews 2,639

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and positive attitude, making interactions pleasant and productive. Many highlight the outstanding customer service, noting the quick responses and the supportive community found in online groups. The platform is often described as easy to navigate, with clear guides and tools that contribute to a smooth user experience, even for beginners. People generally find the service to be excellent value for money, enabling them to earn extra income and achieve significant profits. However, some people were dissatisfied with the subscription, feeling that its value diminished after an increase in price or that profits were too small to justify the cost. A few other people also felt that the user experience was not always easy to navigate, and some reported poor customer service with ignored inquiries.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their helpfulness, knowledge, and... See more

Customer service

Consumers find customer service to be exceptionally positive, with many reviewers highlighting the quick,... See more

User experience

Customers consistently note positive experiences with user experience, highlighting that the guides are... See more

Value for money

Customers had positive experiences with value for money, with many reviewers stating that the service is well... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, with many expressing satisfaction and finding the cost... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’d never heard of matched betting, but somehow Outplayed popped up on my feed and thought I’d give it a go. I was almost instantly ready to give up as it just seemed too difficult, but Andy Cooper wa... See more

Rated 5 out of 5 stars

So far loving my experience on Outplayed! As someone who has never done matched betting before, I needed all the help I could get and the team at outplayed are always on hand and happy to help. There... See more

Rated 5 out of 5 stars

My experience with matched betting has been amazing so far. I’ve made 5k in my first 8 months and I’m thrilled! The whole outplayed team are brilliant - they answer your questions really quickly and... See more

Rated 5 out of 5 stars

Great site with loads of help available via the website and on the Facebook page. I’m going along steadily and making a bit of much needed cash! The team always respond really quick and offering so mu... See more


Company details

  1. Betting Agency
  2. Alternative Financial Service
  3. Online Casino or Bookmaker
  4. Software Company

Written by the company

OUTPLAYED.com - We are the undisputed number one matched betting site in the UK. Since we launched in 2014, we've had over 150,000 sign up to Outplayed & we love helping them. We're so confident in what we do - there's even a free trial available where you will have access to all of our sign-up offers! We offer world class customer support 7 days a week via live chat, forum, email and Facebook. Whether you are wanting help placing your first ever bets or just would like a general chat about matched betting, we are here to help!

Completely free 7 day trial!

Written by the company

Sign up to our 7 day free trial to start your Matched Betting journey!
We offer a completely free, 7 day trial where, following our very easy instructions, you will have access to hundreds of pounds off sign-up offers. You do not need to have any experience in placing bets or even any interest in sports and our world-class customer support team is on hand 7 days a week to help get you started. Sign up now: https://outplayed.com/

14 Day Money Back Guarentee

100% Money Back Guarentee For All Customers

We are confident that once you sign up for a paid membership you will be making lots of profit and not want to leave but we do offer all our members a no strings attached 14 day money back guarantee! If you have given it a go and decided it's not for you, just get in touch wth our support team and we will refund your payment no questions asked.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Not for everyone

The free trial for this site is very good value and I would recommend for anyone to give it a go although after that it does get a bit tideous. If you are single with no kids etc you will probably make a good go of this and continue to make a small profit each month however if you're like me, have a family and lots of responsibilitys you will simply not have the time, unless you are willing to sacrifice time with your loved ones. The time it takes to do the offers after the free trial is simply not worth it in my opinion. The casino offers would be good if you had a big bankroll but for the likes of myself I done many casino offers while I was signed up and never made a profit from any of them. In fact I made more off the free games that the bookies give you.

July 26, 2024
Unprompted review
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Reply from OUTPLAYED.com

Hi Derek, On our free trial, you have access to all of the initial sign-up offers which are worth over £700 profit. I know you have mentioned it can be tedious but for most customers that is a good thing! As it's the same process of placing bets over and over, once you have done it for a few weeks it gets much quicker so an offer that would have taken you 30 minutes when you started now takes 5 minutes. That is when the profits really start to build.

We have thousands of members and most of them work full-time jobs and have busy lives but once you are used to placing bets, you can easily make a few hundred pounds a month tax-free in just a few hours a week.

If you would like to give it another go with a bit more help and support please do reach out and let us know.

Kind Regards
Jamie

Rated 5 out of 5 stars

Worth a go!

I have been using this for over a year now.

You make good money initially (sign ups), then a few quid a day after that (Reloads). You will not make a living out of this, but you will make money if you do it correctly. They don't claim anyhting else.

The customer service is about as good as it gets and they really try to help you out. A refreshing change.

And as the previous poster said, Lucky 15 finder is great - I bet £30 a day (2 x 50p Lucky 15's) and am well in profit. In fact hesterday I made £700 from on bet. If the las one had won it would have been £12k plus. The donkey finished last :(

If nothing else - at least give the trial a go. Read the (very good) guides closely and do it step by step while new.

July 26, 2024
Unprompted review
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Reply from OUTPLAYED.com

Hi Sean, Thank you for taking the time to leave a review.

It is brilliant to hear you have found the Lucky Finder very profitable. The new Pro tools really have been a game-changer for a lot of members and we have seen some great results. We are working on more exciting improvements for the Pro membership so please watch this space!

Kind Regards
Jamie

Rated 5 out of 5 stars

I let my membership lapse earlier this…

I let my membership lapse earlier this year as I was seeing very little return as had been gubbed my many bookies and found it difficult to make a reasonable profit.
However, I rejoined last month on Outplayed Pro and making more use of the software. Mainly Lucky 15.
I have been wagering with Skybet, Bet365 and Betfred with, usually two bets on each site and have done fairly well. Losses have been small as usually some return even if minimal. Only doing 20p each way and have had many wins of 40 to 60 pounds, a few over 90 pounds and the best so far being 133 pounds. So finding this much more profitable. Waiting to get involved with 2UP when season starts again. Need to get onto Extra Place catcher but think that Lucky 15 is better for me at the moment as I feel you need higher stakes for EPs. But all positive and need to get back into the casino offers soon

July 21, 2024
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Reply from OUTPLAYED.com

Hey, It is great to hear you have been getting on so well with our new Pro membership. The new tools like the lucky finder and the extra place master really are a game changer for a lot of members and really help increase monthly profits.

Look out for some exciting news regarding the Pro tool in the coming weeks!

Kind Regards
Jamie

Rated 5 out of 5 stars

Very easy risk free side income

I’ve been doing matched betting with Outplayed for six months now so thought it was time to leave a review.
I have made £1300 profit from on average 4 hrs commitment per week. There’s tons more money to be made sure but you need to have time on your hands. I don’t so I tend to put in 30min here and there and get most of my bets done on a Sat morning when there’s loads of offers rolling in.
It’s very simple once you get the gist and watch the training videos and after a week or two I was cracking on without needed to look back at instructions.
I’m signed up to the middle deal at £49.99 a month and happy with my £200+ a month profit earned by sitting on the couch on a laptop.
I highly recommend it for a very simple side earner with no risk.

July 19, 2024
Unprompted review
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Reply from OUTPLAYED.com

Hi J, Thank you for taking the time to leave a review.

£200+ tax free profit each month is a great result! Over the course of the year, it soon adds up to be a lovely bit of extra income.

If you ever need any help or support please let us know!

Kind Regards
Jamie

Rated 5 out of 5 stars

Outstanding company to deal with

The customer service from this company is like nothing I have ever seen before. It's so incredible I can't even put it into words. I am a bit of a slow learner and had ZERO experience with betting sites so I needed a huge amount of help. Most people will probably find it much easier than me. The team support was outstanding. Simon and Steve in particular gave me so much of their time and walked me through everything. The training tutorials and forums are brilliant but the online and phone 1-2-1 help is where the company really shine. Can't recommend them enough. If you've ever considered matched betting this is the company to do it with. Just brilliant!!

July 14, 2024
Unprompted review
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Reply from OUTPLAYED.com

Hi Nicki,

Thanks a lot for your lovely review, and it's nice to get a mention! I'll pass this on to Steve and other colleagues too. I'm really pleased that myself and other members of the support team have been able to help you out when you've needed it, and that you rate our team so highly.

It's also good to hear that you have found the forums and tutorials to be so helpful.

You're more than welcome to get back in touch if you have any other questions along the way.

Kind Regards,
Simon
Customer Support

Rated 5 out of 5 stars

Great

Great, helpful and definitely making a profit. Also great customer service - I want to big up Simon in particular! Really helpful - even kind...

July 10, 2024
Unprompted review
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Reply from OUTPLAYED.com

Hi,

Many thanks for your review, which is much appreciated. It's always nice to have a positive review from a happy customer, and it's great to hear you have been happy with the support you received and that you're making profits from your offers.

You are more than welcome to return to customer support to ask any other questions you might have.

Kind Regards,
Simon
Customer Support

Rated 5 out of 5 stars

Brilliant customer service

I made a mistake where I over-laid a matched bet and was panicking. Despite it being a sunday, Outplayed were still available to pick up the phone and Simon (employee) helped me rectify the mistake.

Excellent service is guaranteed if you sign up to Outplayed

June 23, 2024
Unprompted review
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Reply from OUTPLAYED.com

Hi Vin, It is great to hear Simon managed to fix the mistake and I will certainly pass on your thanks. We are always available 7 days a week so if you ever need any other help, please let us know!

Kind Regards
Jamie

Rated 5 out of 5 stars

Can't recommend matched betting enough!

Over £1,300 up in 2.5 months and I am loving matched betting. For someone who loves buying things, this stops me scrolling social media and spending money so an extra win! Customer service is exceptional and all the tutorials are easy to follow. 10/10 recommend!

July 4, 2024
Unprompted review
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Reply from OUTPLAYED.com

Hi Helen, £1300 in 2.5 months is an amazing result, nicely done!

I am sure we will see you in the £5000 club in the near future.

Kind Regards
Jamie

Rated 5 out of 5 stars

Very good

Very good. Recommend

July 2, 2024
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Reply from OUTPLAYED.com

Hi Max, Thank you for taking the time to leave a review and it is great to hear you would recommend us.

If you ever need any help or support please let us know.

Kind Regards
Jamie

Rated 5 out of 5 stars

Thank you outplayed

I have been a member of Outplayed for a few years now, and haven't looked back. The guides and tools are so easy to use, with first class support to go alongside this. Easily the best way to make a side income from home in the UK, and Outplayed make it so easy.

August 16, 2023
Unprompted review
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Reply from OUTPLAYED.com

Hi Hannah,

Thanks for your review, which is much appreciated. It's great to hear that you have found our site and support team very helpful and are still making profit years into your matched betting journey!

Feel free to continue to get in touch if you have any other questions, on live chat, e-mail, phone, the forum or the Facebook group.

Kind Regards
Jamie

Rated 5 out of 5 stars

Helpful and supportive team

A fantastic company! As a newbie to the site , with very little betting knowledge in general, the guides, training videos and step-by-step instructions make it so easy to follow, understand and learn! The Live chat team are amazingly helpful - the best customer service of any product i've ever used - Allen and Chris have never made me feel stupid for not knowing, they share screens, send links and can talk you through the whole process. The Live chat team really do make the site accessible for anyone looking to start. Thank you to the team for putting up with my many questions!

June 25, 2024
Unprompted review
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Reply from OUTPLAYED.com

Hi Maria, Thank you for taking the time to leave a review and it is brilliant to hear you have found our support team so helpful. I will certainly pass on your thanks to Chris and Alan.

If you ever need any more support or advice please let us know!

Kind Regards
Jamie

Rated 5 out of 5 stars

Loving my time here

Loving my time here, very methodical and easy process after the learning curve! £1300 profit in 5 weeks for me on sign ups + reloads and I can see the easy steady £20-£30 a day just doing the top sport and casino reloads. Consistent learning to hopefully branch out more once I gain the iron stomach for the variance swings

June 24, 2024
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Reply from OUTPLAYED.com

Hi Callum, What a great start you have had! £1300 tax-free profit in just 5 weeks is an amazing result.

If you ever need any help or support please let us know!

Kind Regards
Jamie

Rated 2 out of 5 stars

DON'T GO for PRO Subscription

Best tool for sports matched betting ONLY!!!!. I personally won't recommend for ExtraPlace masters, 2up, lucky15, basically the PRO subscription. Every month I motivate myself that I will earn some money using these PRO tools, but once in a blue moon this works, by the time it works you would have already lost a minimum of 50 pounds. and with each loss you won't be dared to put big stakes for big wins so ultimately your profit also does not overcome your total losses which is quiet oppoosite to advertising the pro tool.
The tool recommends almost every horse in Extraplace master, and each qualifying loss for each horse bet will be minimum of 2.5 pounds (practically, I am not taking the super ideal scenario with back and lay odds are almost same which was shown in tool promotions) for 5pounds each way bet stake (total 10 pounds), on winning this bet you get around 10 pounds, like this they recommend 50% of horses in race, if I select and cover 4 horses as per their recommendations, if one horse is successful I will get 10 - 7.5 pounds = 2.5 pounds profit. and this does not happen everytime. If you keep on placing multiple bets then out of 10 to 15 bets it works twice or thrice. Similarly for 2UP master, lucky15. Now you can do the math, So after 4 months of using this PRO tool I understood that I am losing my money dreaming of profits and wasting my time everyday to earn some money expecting next bet may work. This is my personal experience. Sorry if I am too frank with my feedback.

June 18, 2024
Unprompted review
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Reply from OUTPLAYED.com

Hi Adharsh,

Thanks for your review.

What you are experiencing is just the natural variance that you will inevitably have when using the tools available with Pro membership.

Obviously, some people will have a much better start than others, but if you are going to use the Pro Tier tools for these advanced offers, you will need to be prepared for the quite significant variance and some prolonged losing streaks. For this reason, starting with low stakes is very important, to avoid costly losing streaks. Betting within your bankroll limitations is also vital.

These types of offers require a long-term strategy and need to be looked at over at least a couple of hundred or so bets. Because of this, you should make sure you are locking in profits by doing lots of other offers as well, otherwise it is easy to become frustrated when you have losing streaks.

The maths of these offers is more complicated than you have described it. In addition, I've just checked and for a £2.50 qualifying loss you will tend to be looking at more like £20+ of profit if your horse lands in the extra place, rather than the £10 you mentioned. Extra Place Master accurately works out the EV of the bets, taking into account the qualifying loss if you don't get an extra place, the profit if you do hit an extra place and the likelihood that the horse will land in an extra place. If you bet on a 120% EV bet with a total £10 stake (£5 each way) you will, on average, make £2 profit.

You might prefer to largely steer clear of the Pro Tier tools for the moment and focus on regular sports signup and reload offers predominantly, with perhaps some 2UP bets and extra place offers, using full lay mode. You can lower your variance with extra place bets by lowering your stakes for higher odds horses, and increasing stakes for lower odds horses, to keep the extra place profit around the same in each case.

Putting aside the advanced Pro Tier tools, you also have access to all of the casino offers. In addition, the sports signup offers alone are worth over £700. Our members also tend to make from £100 to £1000+ on the numerous reload offers.

If you choose to stick with Pro membership, you will find that the more offers you complete, and the more EV you take, the less variance becomes a factor, and the more you should see your profits growing in line with your total EV. That being said, you might prefer to downgrade your membership to either Diamond or Platinum.

Please get in touch with us in customer support if you have any other questions.

Kind Regards,
Simon
Customer Support

Rated 4 out of 5 stars

Can you play on Android phone or does…

Can you play on Android phone or does it have to me a PC thanks

June 17, 2024
Unprompted review
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Reply from OUTPLAYED.com

Hi Nathan,

Thanks for getting in touch and leaving a review.

You can use any device for matched betting but so if you only have a phone that will not hold you back at all. If you have not done so already, please take a look at our free trial and get in touch if you have any questions!

Kind Regards
Jamie

Rated 5 out of 5 stars

Outstanding

I signed up for a free trial on 26th May and began with the sign up offers. I was a bit sceptical at first but when the £ started rolling in it was clear how this really is a no brainer. Once I completed the bookmaker sign up offers I moved onto the casino sign ups. The result was spectacular - £619 profit made on Gala Casino alone!

Since beginning my Outplayed journey about three weeks ago I have made a total of £1,288 profit and counting. I don’t know how worth it the reload offers are as the potential profit doesn’t seem great. But I absolutely cannot fault what I have been given access to so far and the customer service is fantastic.

Only downside is keeping track of the cash flow can be very time consuming. I have also had to chase certain bookmakers for free bets that haven’t been credited which can be somewhat stressful.

Overall this side hussle is worth it! Get on it!

June 16, 2024
Unprompted review
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Reply from OUTPLAYED.com

Hi there,

Thank you for taking the time to leave a review.

£1288 profit in 3 weeks is phenomenal, well done!

Reload offers are still a great source of income each month. They are all about volume and although some are low value, as you get more experienced you can place these bets very quickly.

If you can do a £3 profit offer in just a few minutes, over the course of an hour, week, or month, those profits soon add up! You also have the more advanced offers to move onto such as extra places and 2UP's. Although they are not guaranteed profit offers, our most advanced members would make most of their profits from these so they are well worth learning about.

If you ever need any help or support, please let us know!

Kind Regards
Jamie

Rated 5 out of 5 stars

This really does work!

This really does work! Follow the process, watch the videos and if in doubt ask the fabulous support team. They are always willing to help. This is a great way to build some extra money in your free time. Who doesn’t need that at the moment? Highly recommended.

June 15, 2024
Unprompted review
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Reply from OUTPLAYED.com

Hi Jamie,

Thank you for your review, we really appreciate it.

As you rightly say, all you need to do is follow the guides and get in touch if you have any questions..it really is that simple!

Kind Regards
Jamie

Rated 5 out of 5 stars

Best Side Hustle out there.

I have been a member of Outplayed for several years and would definitely recommend them. This is a great side hustle and you don't need to know anything about sport or betting. The guides are easy to follow and the Facebook community are very helpful and supportive. The telephone support deserves a special mention. They are brilliant! Incredibly patient and will talk you through an offer step by step if you need it (which I often do). They offer a free trial so there is nothing to lose by giving them a go.

June 15, 2024
Unprompted review
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Reply from OUTPLAYED.com

Hi Pamela,

Thank you for your review and it is great to hear you have been with us for a number of years now.

We do pride ourselves as being the only matched betting company with a phoneline and so it is brilliant to hear you have found the support helpful!

Kind Regards
Jamie

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service provided by Andy and the team at outplayed. They are always on hand to answer any questions. Very friendly and professional service provided by the entire team. I highly recommend this company

June 15, 2024
Unprompted review
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Reply from OUTPLAYED.com

Hi Gerry,

Thank you for taking the time to leave a review, we really appreciate it.

I will certainly pass on your comments to Andy and it is great to hear you have found all the support team helpful.

Kind Regards
Jamie

Rated 5 out of 5 stars

Exemplary Service …

The support staff go out of their way to help. Thanks to them, I have just passed the £2000 threshold.

June 14, 2024
Unprompted review
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Reply from OUTPLAYED.com

Hi Ola, £2000 tax-free profits is a brilliant result, well done!

I hope you continue to enjoy the site and if you ever need any help or support please let us know.

Kind Regards
Jamie

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