Overnight Glasses Reviews 441

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, highlighting the excellent lenses and frames, often noting they are superior to those from other providers. The ordering process is consistently described as easy and straightforward, with many appreciating the variety of options available. The delivery service is often commended for its speed, with many receiving their orders much faster than anticipated. Furthermore, the customer service receives high marks for being helpful, professional, and responsive, with specific mentions of agents providing outstanding support. However, some customers experienced issues with delivery times, finding that their orders were delayed beyond the "overnight" promise, which was particularly problematic for those needing glasses urgently. A few other people also felt that the quality of the product, specifically the lens coatings and mounting, did not meet their expectations, with issues like flaking or lenses coming out of frames.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the quality of the lenses and frames,... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the easy and quick... See more

Quality

Users describe positive interactions with quality, with many praising the excellent condition of their... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting fast shipping times,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Efficient. Overall, large variety of options for Rx glasses. Quick response by OG when the color option I selected was no longer available, as well as immediate reply when I responded with some f/u qu... See more

Rated 5 out of 5 stars

Overnight Glasses made it easy to re-lense my glasses! I simply submitted my prescription, selected the lens that I wanted, paid the bill, then OG sent me the shipping label for me to send in my glass... See more

Rated 5 out of 5 stars

I’m so happy with my glasses and more importantly the customer service! The virtual try-on was really helpful, and my glasses came really quickly. When they weren’t perfect, and I needed to send an up... See more


Company details

  1. Glasses Store
  2. Sunglasses Store

Written by the company

Overnight Glasses: Revolutionizing Eyewear with Speed and Precision. At Overnight Glasses, we redefine the norms of eyewear production and delivery. Specializing in glasses made and shipped on the same day, we ensure your glasses are delivered within 24 hours. Our commitment to speed is unwavering, as we are voted the fastest online producer and deliverer of prescription glasses. Understanding the urgency in eyewear needs, we offer Emergency Glasses and Prescription Sunglasses, made with the same efficiency and delivered overnight. This instant production capability means many of our orders for prescription glasses are completed in just one hour. We excel in crafting strong prescriptions and multifocals, with even the most complex orders, including freeform digital progressive lenses, being ready and delivered in just three days. Our premium offerings don’t stop there; all orders come with premium coatings - Anti-Glare, Easy-clean, Anti-smudge, Anti-static, Anti-scratch, and UV protection, ensuring not only quick but also quality eyewear. Our service is always near you with nationwide next-day delivery. We believe in making our exceptional service accessible, offering a free overnight service and delivery. To enhance your experience, we provide an innovative Try-On Online feature and the ability to measure your PD (Pupillary Distance) at the time of the order. Our extensive collection boasts a wide selection of frames, including designer frames, all available for next-day delivery. Whether you need eyewear in a pinch or are looking for quality and style without the wait, Overnight Glasses is your go-to solution for all eyewear emergencies and needs. Experience the future of eyewear with Overnight Glasses – where speed meets quality.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

441 reviews

5-star
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1-star

Replied to 69% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very happy with Overnight Glasses

Very happy with Overnight Glasses. Very happy with the glasses, the quality, and support staff was very helpful. I ordered my glasses and within 24 hours I was notified they were being shipped out. UPS lost the package. After 5 days of waiting for UPS, I notified Overnight glasses. They filed a claim with UPS and offered to make another pair of glasses. I was notified the next day they were shipping another pair and glasses. I am very happy with Overnight Glasses and Customer support (Denise) was very helpful and great to work with, they were quick to resolve the problem.

April 22, 2026
Unprompted review
Rated 4 out of 5 stars

Great glasses for an affordable price…

Update:After writing this I was promptly contacted by customer service and offered a discount. It’s unfortunate UPS’s inadequacies make them look bad. I still be using these services in the future.
Great glasses for an affordable price but the customer service is lacking. This is my second time ordering and both time I have experienced issues with UPS. I emailed customer service both times and never hear back. Luckily UPS has found the packages after saying they were lost in transit. This last time they were delivered to the wrong address and not lost as UPS initially thought. It would have been nice to have ONG calling UPS as the shipper instead of me.

April 19, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a pair of rimless glasses

I purchased a pair of rimless glasses. In under a year, the holes where the temples were mounted to the lens, developed cracks. I had to shame them into replacing them which took about 4 weeks through their return process. After about 6 months one of the new lenses AR coating started to flake off. I gave up on them. You get what you pay. See pictures.

August 25, 2025
Unprompted review
Overnight Glasses logo

Reply from Overnight Glasses

Hello,

Thank you for your feedback. We’re very sorry to hear about your experience with both the frame durability and the lens coating—this is certainly not the standard we aim to provide.

We previously reached out to request additional information but did not receive a response, and we have been unable to locate your order without those details.

If you are still open to resolving this, please contact us with your order number. We would be happy to review your case and offer a resolution, which may include a remake with upgraded lens material at no additional cost.

We appreciate your time in sharing this and would welcome the opportunity to make this right.

Sincerely,

Overnight Glasses Support

Rated 1 out of 5 stars

Rush service isn't

I ordered basic single lens without any additional coatings on April 12th. I paid for same day manufacturing and overnight air shipping. The glasses did not ship until late evening the next day. It was late enough that UPS didn't pick up the package until the next morning. It's now the 16th and I still haven't received my glasses. If you need to count on the delivery estimate, go somewhere that guarantees you'll get what you paid for.

April 16, 2026
Unprompted review
Overnight Glasses logo

Reply from Overnight Glasses

Hello,

Thank you for sharing your experience, and we sincerely apologize for the delay you encountered. We understand how important it is to receive your glasses within the expected timeframe—especially when rush processing and overnight shipping are selected.

We previously reached out to gather more details, but did not receive a response, and we were unable to locate your order without additional information.

If you are still open to resolving this, please email us with your order number. We would be happy to offer a refund of the rush processing fee. Additionally, we can provide a remake of your lenses with an upgraded lens material at no extra cost.

We appreciate the opportunity to make this right and look forward to assisting you.


Sincerely,

Overnight Glasses Support

Rated 5 out of 5 stars

This will be be my second time ordering…

This will be be my second time ordering with Overnight Glasses and I can NOT express how easy and quick the actual process is. Each time I have contacted support they are Polite and informative. Christine was quick in response and informative with detail for my question.
My first time ordering was about a year ago. I had desperate need to get glasses ASAP and I misunderstood how long some of the process took place and I canceled my order. The woman (I don't recall her name but I did do a review) went above and beyond to get my order to me the next day, to my surprise. "Happy Customer becomes a Loyal Customer" Thank you

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great selection, prices, and customer service

Just completed my second order with this company, and I am very impressed. The first pair of glasses I ordered from them are still my favorites. They have a huge selection with very reasonable prices, and ordering is a snap on their website. I made a couple of mistakes on my order, so engaged their chat. It was the best CS chat I've ever had. Christine responded very quickly and solved my issues immediately. I wholeheartedly recommend Overnight Glasses.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

I accidentally entered the wrong…

I accidentally entered the wrong prescription on my first order and received glasses that didn’t match my vision. However, they replaced the lenses at no extra cost and even covered the shipping. Great customer service, would definitely recommend.

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

AMAZINGGGGGGGGGGG

Everything I hoped for, and more. They arrived on time, quality is fantastic, price was really good. 10/10 would recommend

March 9, 2026
Unprompted review
Rated 1 out of 5 stars

False advertisement

Ordered overnight glasses on Thursday, contacted customer service and was told i will get them on Saturday. Contacted again and was promised Monday. Come Monday, glasses apparently didn’t pass qc and was promised to get on Tuesday. Now, they told me they again didn’t pass qc and won’t ship today. Only reason for my order was because of their fraudulent advertising as “overnight” glasses and I’m traveling so i needed them asap. They use false advertising as the bait. Potential “customers” be aware!

March 23, 2026
Unprompted review
Overnight Glasses logo

Reply from Overnight Glasses

Hello Nermin,

I sincerely apologize for the experience you had with your order and for the repeated delays you encountered.

We understand how important it was for you to receive your glasses quickly, especially with your upcoming travel, and we are very sorry that we did not meet those expectations. We do our best to honor our next day guarantee, but in this case we fell short, and we take full responsibility for that.

I also want to apologize for the quality control issues that delayed your order. Our quality control process is extremely important to us because we want every pair of glasses to meet our standards before reaching our customers. However, we recognize that in this situation it led to repeated delays and frustration, and for that we are truly sorry.

To make this right, we have successfully issued a full refund for your order. You should see the funds returned to your original form of payment shortly.

We understand your disappointment and appreciate you bringing this to our attention. We will use this experience to improve and do better moving forward.

Sincerely,
Overnight Glasses Support

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