Overseas-Moving.com.au Reviews 

29
TrustScore 2.5 out of 5

2.4

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Rated 1 out of 5 stars

All started very well, Marieta provided quotation very quickly and was informative during the packing and loading process, the team loading the truck was fantastic, then the challenge start... See more

Rated 2 out of 5 stars

I think it was more than 24 hours before there was a confirmation of my submission, Then probably 3 days later I got only one quote

Company replied

Rated 4 out of 5 stars

The moment I decided to move, I went on to overseas-moving and entered my broad requirements. There were many well know movers who response to my query to discuss their quotes. The Overseas-moving pe... See more

Company details

  1. Business Services

Information provided by various external sources

Our free service provides our customers with up to 5 quotes from international moving companies. It is an easy and fast way to get quotes. Savings up to 40% are possible.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

29 reviews

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No recent history of asking for reviews

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2.4

All reviews

(29)

1 review in the last 12 months

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Rated 1 out of 5 stars

Shocking experience

All started very well, Marieta provided quotation very quickly and was informative during the packing and loading process, the team loading the truck was fantastic, then the challenge started...
We were not advised that this was the end of dealing with Marieta, we just had ZERO communication, you cannot get through to the landline, excuse being they are working on having it repaired.
Eventually out of desperation and trying to find out where the container was, if it had been sent yet and did everything fit in the container (goods were loaded into a truck and then had to be repacked into a container in Cape Town) I got hold of Kevin, who is the Branch Manager...
Lies after lies, I have the emails to confirm the lies...
I was told the container was loaded on the vessel and the vessel was delayed in sailing by 2 days due to wind in Cape Town, completely understandable as I am aware of Cape Town wind however, I had requested the B/L, which i was told they do not have yet and this would be provided as soon as they have received it from the shipping line. This was on the 23/02/2026.
I continued to request a copy of the B/L
On the 05/03/2026 Kevin advised he would request the B/L and send it to me
Fast forward to 20/03/2026 after having to get hold of the Managing Director to get answers, as I was not receiving any response, I then go the B/L, interestingly with no dates on it, so I tracked the container myself, only to find that the container was only packed at Overseas Moving Scene on the 06/03/2026
So the questions i had asked, Did everything fit into the container? When is the vessel leaving? What is the ETA? ALL of these questions were answered with lies.
The container had not even been packed at this point. So if you want to do business with a company that cannot tell you the truth and that you are unable to get hold of telephonically then this is the company to use.
I certainly cannot recommend them to anyone as I found this to be absolutely shocking.
If you don't know the answer to something, say so and get the correct answers and give factual information to your customer. This is lost on Kevin i'm afraid. He would rather tell you complete garbage and then not answer you, or when he does he is just blatantly rude, belittling!

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Received an email back very quickly notifying me of 4 relocation companies who would be in touch. Within 24 hours of this email I had been contacted by 3 of the companies and had arranged home visits. I've met with 2 of the companies so far (final one tomorrow) and they have been very professional and informative.

December 6, 2016
Unprompted review
Rated 5 out of 5 stars

Very professional and quick response 😃

We were very impressed with the company's that were recommended. They were helpful and put our minds at ease. The information they gave us was important things we hadn't heard about. As first time users we were able to relax and enjoy the experience. Thank goodness you were there for people like us.

November 3, 2016
Unprompted review
Rated 5 out of 5 stars

Very helpful site

Very helpful site, received 5 quotes for international move within 24 hours and was able to chose the company that best fitted me

June 8, 2016
Unprompted review
Rated 4 out of 5 stars

Quick service

2 of 3 companies for back to me in one day. I thereafter got a survey asking if the ones who had not responded should be reminded. One satisfied customer:

April 25, 2016
Unprompted review
Rated 5 out of 5 stars

Peace of mind

At my wits end trying to move overseas on my own, (not your ordinary household + 2 cats) I decided to try this site and it has been a great success. Within two2 days several moving companies got in touch, as we live in the country representatives traveled out and we were able to compare prices, and make our decisions, and now I can concentrate on packing and not stressing.

April 12, 2016
Unprompted review
Rated 4 out of 5 stars

request for quote

Within 24/48 hrs i had three companies contact me for details on my enquiry which was great i found all of them very helpful and i have information regards prices and time frames for delivery etc which is most helpful.

February 22, 2016
Unprompted review
Rated 5 out of 5 stars

Quick and Easy

Using the Overseas-Moving.com.au facility just made getting quotes for my overseas move so quick and easy. I only had to spend a few minutes on their site, and the rest just happened as a matter of course. In today's world where time is at a premium, using this facility made what could have been a very time-consuming task a simple job indeed.

Thanks!

February 17, 2016
Unprompted review
Rated 2 out of 5 stars

Not very effective

I think it was more than 24 hours before there was a confirmation of my submission, Then probably 3 days later I got only one quote

December 14, 2015
Unprompted review
Overseas-Moving.com.au logo

Reply from Overseas-Moving.com.au

Dear Mr. Shawcross,

Thank you for your feedback!
I just took a look at your request, to see what might have gone wrong with your submission.
I found out that we received your request for a shipment of a long grandfather clock on a Sunday night.
This was forwarded to the shipping company first thing Monday morning.

The reason why we only sent your request to 1 company, is the size of your shipment.
Companies in our database are specialized in household moves. This means, that they are mostly doing door-to-door moves for people moving an entire household abroad.
Since you were only moving 1 clock, I was only able to send your request to 1 company dealing with these kind of shipments.

Should you be in need of more quotes, I would advise you to look for 'shipping companies' instead of 'moving companies'.
I am sorry we couldn't meet your expectations. If you ever decided to move your household abroad, please let me know and I'll do my best to help you!

Kind Regards,

Laura van der List
Customerservice Overseas-moving.com.au

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