OVHcloud Singapore - Asia Reviews 59

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

We contacted OVH support as we had a few sales and technical queries regarding their APIs. Our Account manager Dinesh helped resolve all of our queries. He also contacted one of their API specialist S... See more

Rated 5 out of 5 stars

One can confidently say that, at this moment, OVH is the best company on the market in every aspect! Excellent servers that have problems extremely rarely. The best network. I stopped using other... See more

Rated 1 out of 5 stars

I ordered a vps. Got an email stating ovh needed additional 48h to process. In the email they provided a link to check the status. The link didn't work - before I could see anything a nagging message... See more

Company replied

Rated 5 out of 5 stars

I've been with OVHcloud for coming 2 years, journey has been ok, simple, no hassle service provider. Things got better recently when Darren from sales and AM team started managing my account. Finally... See more

Company replied

Company details

  1. Cloud Computing Service
  2. Web Hosting Company

Written by the company

Founded in 1999, the OVH group manages and maintains 30 datacentres across 4 continents, deploys its own global fiber-optic network, and has a full control over the supply chain (from server manufacturing and in-house maintenance of its infrastructure, right down to customer support). OVHcloud offers businesses a benchmark for value and performance in the sector.


Contact info

4.1

Great

TrustScore 4 out of 5

59 reviews

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Rated 1 out of 5 stars

Customer service is bad,

Customer service is bad,
Can not login into via 2FA, and they do not support remove 2FA

May 18, 2022
Unprompted review
OVHcloud Singapore - Asia logo

Reply from OVHcloud Singapore - Asia

Hello Truong An Nguyen,

We're sincerely sorry to learn about your unpleasant experience. Do share with us your ticket number so that we can have the team look into this as soon as possible.
Also in case you have trouble with your 2FA you can follow this guide: https://docs.ovh.com/sg/en/customer/secure-account-with-2FA/#disable-two-factor-authentication-completely
and If you no longer have access to your OVHcloud Control Panel: https://docs.ovh.com/sg/en/customer/secure-account-with-2FA/#if-you-no-longer-have-access-to-your-ovhcloud-control-panel

Hope this helps and feel free to edit your review once the case is solved.
Thank you

Rated 5 out of 5 stars

i had a problem with validating my…

i had a problem with validating my order, and tried to contact ovh support but it takes so long to give any updates about that. After that i tried to contacted Daphne via whatsapp asking about how long to validate my order, in just 15 min they’re preparing my order. Thanks to Daphne.

April 25, 2022
Unprompted review
Rated 5 out of 5 stars

Kudos OVHcloud, and awesome Singapore Sales Team

OVHcloud has been providing me and my gaming community exceptional services when it comes to their dedicated game servers. I have never had any issues with the server at all and have always had prompt technical support when required. I hope for more technical manuals however, because my team had to manage the server entirely on our own for our games, and we were no experts when it came to server management.

OVHcloud Singapore's sales team is on another level. Jennifer, was my POC in the past, and now Darren is managing my account. Both handled my queries with great professionalism and Darren was able to handle even some general knowledge questions for the games I host. I have never had better sales support from any other company.

Thank you OVHcloud for the affordable prices to make my community's dreams come true.

March 11, 2022
Unprompted review
Rated 5 out of 5 stars

OVH has been providing us with good…

OVH has been providing us with good service at adequate and flexible pricing. We have had no real issues with any of our servers in their Datacenters, and the time we had one it was solved quickly by the support team. Daphne is attentive and helpful.

January 25, 2022
Unprompted review
OVHcloud Singapore - Asia logo

Reply from OVHcloud Singapore - Asia

Hello YYS, Many thanks for your kind review and we are glad Daphne was able to help you 😃

Rated 5 out of 5 stars

Daphne the savior

i had a problem with the server, and i tried to contact the support team via live chat but that didn't help, then Daphne contacted me via whatsapp and she helped me a lot. Thanks to Daphne.

November 30, 2021
Unprompted review
OVHcloud Singapore - Asia logo

Reply from OVHcloud Singapore - Asia

Thank you for you kind words Devin, we are glad to hear about your positive experience with Daphne and we will continue to improve our web call back services and support.

OVHcloud Singapore Team

Rated 5 out of 5 stars

Daphne of OVH

I was really having a hard time waiting for the support on the website. Luckily Daphne emailed me to offer some helping hand. Daphne help me a lot on assisting me with my orders. 'Twas a success! Thanks to Daphne :).

September 15, 2021
Unprompted review
OVHcloud Singapore - Asia logo

Reply from OVHcloud Singapore - Asia

Hi Miremo Gaming, thank you for choosing OVHcloud, we are glad to be able to assist you!

Rated 4 out of 5 stars

Thanks to Darren from Sales department

Thanks to Darren from Sales department, I managed to get my refund back ! He worked real hard on my case for about 1 week and very thank you !!! Please give that man a raise

September 15, 2021
Unprompted review
OVHcloud Singapore - Asia logo

Reply from OVHcloud Singapore - Asia

Hi Kev Rivera, thank you for your honest feedback. We are glad to be able to assist you!

Rated 5 out of 5 stars

Nice support!

August 31, 2021
Unprompted review
OVHcloud Singapore - Asia logo

Reply from OVHcloud Singapore - Asia

Hi Trần Đăng Huy, thank you for your kind words. We appreciate your support and happy to serve you.

Rated 1 out of 5 stars

OVHcloud Singapore

OVHcloud Singapore - Asia is horrible. Avoid them at all costs. Their customer service is the worst. They are untrustworthy and will only cause you problems.

August 26, 2021
Unprompted review
OVHcloud Singapore - Asia logo

Reply from OVHcloud Singapore - Asia

Hi nadan, we regret to learn about your experience. If you don't mind would you be able to share with us your ticket details so that we can look into it immediately? Thank you and hope to hear from you soon.

Rated 5 out of 5 stars

Customer service is really awesome

Customer service is really good. Ordered a dedicated server from OVHcloud and I got it on the next day. Delivery is really fast. I gave them a call for enquiry and ever since then darren answered all of the question that I have regarding the dedicated server. Darren is really friendly and helpful. Everything works out really well with his help. I'm really happy with the service.

August 20, 2021
Unprompted review
Rated 5 out of 5 stars

Perfect

Fast , professional service. Always provide us the best Protection and quality. OVH really help us to setup all we need , very recommend for company and solos. And our manager , Darren help us a lot on our services. I think OVH will be your best choice.

July 28, 2021
Unprompted review
OVHcloud Singapore - Asia logo

Reply from OVHcloud Singapore - Asia

Hi AE-Yu,

Thank you for your kind words. It means a lot to us.
We are delighted to have you as a customer and thrilled to support your business's growth.

OVHcloud Singapore Team

Rated 5 out of 5 stars

Service well, supply fast and supporter Darren very nice

I'm satisfier with product of OVH, server good, supporter fast and friendly.

June 3, 2021
Unprompted review
OVHcloud Singapore - Asia logo

Reply from OVHcloud Singapore - Asia

Thank you for the review Kane, much appreciated and we are happy to hear that you are satisfied with both your server and the support you are getting.

Rated 5 out of 5 stars

Quick response with good command in English

OVH gives affordable and high quality servers, support is something to improve on. I have manage to get ideas on my next project. Many thanks to Jennifer for the reccomendation.

Very friendly! nice to speak and excellent accent!

May 20, 2021
Unprompted review
OVHcloud Singapore - Asia logo

Reply from OVHcloud Singapore - Asia

Thank you Daniel for your review and honest feedback. We are glad to have you as a customer and do not hesitate to provide us with a more detail feedback about what went wrong with our technical support.

Rated 5 out of 5 stars

Friendly staff

Jenny Sta Maria was very friendly and veey helpful in answering all my queries.
Thanks Jenny!

May 17, 2021
Unprompted review
OVHcloud Singapore - Asia logo

Reply from OVHcloud Singapore - Asia

Hello Annabelle,
Many thanks and we are delighted to see that you had such a great experience!
Sincerely,
OVHcloud Singapore team

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