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OVHcloud - India Reviews 

22
TrustScore 3.5 out of 5

3.4

Bannerghatta Main Road, 560076 Bengaluru, Chinnayanpalya, IN


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See what reviewers are saying

Rated 5 out of 5 stars

1. The OVH Team has phenomenal customer support. Everyone from the account managers to the VP personally take an interest in the success of the clients, and that is quite rare to see in a compan... See more

Company replied

Rated 5 out of 5 stars

OVH is the best cloud services provider for me after trying all known cloud services providers. im very satisfied with their bare metal servers and domains. cheap price compare to others but the quali... See more

Company replied

Rated 1 out of 5 stars

If you are not perfect in managing servers then never ever go for this platform they have almost zero support if you raise a ticket its going to take at least 24 hours just to get your first reply and... See more

Rated 5 out of 5 stars

I was facing a challenge in setting up an order for a rise server. Sheetal helped me a lot in getting it approved and re-doing the KYC all over again. Amazing product with even more amazing team membe... See more

Company replied


Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. Database Management Company
  4. DNS Provider

About OVHcloud - India

Written by the company

OVHcloud office OVHcloud is a global European leading cloud provider, we deliver public and private cloud products, shared hosting and dedicated server solutions in 140 countries worldwide. We also offer domain name registration, telephony services and internet access to our customers. Founded in 1999, OVHcloud is a French company with an international presence, based on a backbone of datacenter and points of presence spread across the globe. OVHcloud office

Contact info

  • Bannerghatta Main Road, 560076, Bengaluru, Chinnayanpalya, India

3.4

Average

TrustScore 3.5 out of 5

22 reviews

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3.4

All reviews

(22)

3,621 reviews in the last 12 months

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Rated 1 out of 5 stars

Your team is not doing KYC of my ovh…

Your team is not doing KYC of my ovh account, it has been 6 days, I have created an account on ovh india website, your team is not giving any response, I have been doing your service for the last 7 years but since few months. your service has become very useless. Absolutely useless service, no response in India, can't do KYC of 1 account, what else will they do?

January 24, 2024
Unprompted review
OVHcloud - India logo

Reply from OVHcloud - India

Hello there Raag.
First of all, we really do apologize for this situation you had to face and honestly it's sad for us to hear such a thing from you, because this is not the type of service/support we expect to provide. We do hope that in future, you won't have to go through this issue again as we will take the chance to improve.

As we informed by ticket, phone call and on your interactions on our social media, our team is already reviewing your validation and may need more time to process.

We kindly ask once again for your patience.
We are sorry for any possible inconvenience and remain available by ticket, phone call or on our social media channels.

Have a great day.
^VinS

Rated 1 out of 5 stars

Useless services and customer support

Useless services and customer support. Accidently i lost my phone in which I had registered my OVH cloud two factor authentication, and I also lost my emergency server keys. After 6 days of conversation with the support team over email , providing all the document whatever they asked for, for the verification of my server possession, and deactivation of 2FA , I am still wandering for their solution. USELESS SERVICE PROVIDER I HAVE EVER IN MY LIFE .. WORST EXPERIENCE ....

July 31, 2023
Unprompted review
OVHcloud - India logo

Reply from OVHcloud - India

Hello there,
I really do apologize for this situation you had to face and honestly it's sad for us to hear such a thing from you, a valuable user and customer, because this is not the type of service we expect to provide.

I do hope that in future, you won't have to go through this issue again as we will take the chance to improve.

Taking this opportunity, I would like to request more information about your account and review in detail the case, and of course, provide an alternative solution. You have received a request, please, answer this request with your OVHcloud (aa0000-ovh or 0000-0000-00) and e-mail of your OVHcloud account.

Have a nice day,
ViniL

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