Ovio market Reviews 

46
•
TrustScore 3 out of 5

3.0

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Company details

  1. Electronics Store

Written by the company

E-commerce de dispositivos reacondicionados. Dispositivos como nuevos, con todas las garantías, a un precio mucho más barato y, además, sostenibles. Porque no hay nada más obvio que aprovechar las buenas oportunidades y no dejarlas escapar... ¡Te damos la bienvenida a Ovio market!


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3.0

Average

TrustScore 3 out of 5

46 reviews

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3.0

All reviews

(46)

1 review in the last 12 months

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Rated 1 out of 5 stars

Inflexible delivery and received broken phone

The only positive aspect is that the customer service replies very fast to enquiries. Other than that the service is fairly useless, they are sending template messages in an unnecessary amount of individual emails (just combine them into one?) and are not exactly overly friendly or helpful. The delivery process is the most inflexible I’ve ever experienced: Drop off at a parcel shop - not possible. Saturday delivery - not possible. Change of address to have it delivered to the office instead - not possible. Sending a time frame of the delivery - not possible. In the end I had to ask a friend to spend the whole day at my flat to receive the parcel. Just to then find out that the phone I received was broken and didn’t even switch on! So had to go through a similarly inflexible process to send it back again, because there’s not actually a place to drop off the parcel and it has to be collected by a courier again. Super frustrating!!!

November 20, 2024
Unprompted review
Rated 5 out of 5 stars

He recibido un iphone reacondicionado…

He recibido un iphone reacondicionado en perfectas condiciones y bateria al 100 de salud.

December 9, 2024
Unprompted review
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Reply from Ovio market

¡Muchas gracias por compartir tu experiencia con nosotros! Disfruta mucho de tu nuevo iPhone reacondicionado.

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