I purchased a very expensive Thunderbolt docking system (MiniStack STX) 3 years ago and it blew out last week. Luckily my enclosed hard drives were still working after removing them. The company woul... See more
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Initially I considered purchasing a Laptop via Costco or Walmart, however the VALUE OWC provided, was significant! I've purchased from OWC for several years, so I felt comfortable returning to them... See more
Easy to ensure we ordered the right battery and arrived within a week. Took less than 10 minutes to switch out with good instructions glad that the tools were with it which made things much easier l... See more
I ordered a Thunderbolt Raid 4 to edit my film. The item arrived early, but then I found out I have to download software to operate the machine. I am having such a hard time contacting Tech support to... See more
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Company details
Written by the company
At OWC, we're committed to constant innovation, exemplary customer service, and American design. In everything we do, we believe in making a better world where technology inspires imagination and everything is possible.
Contact info
8 Galaxy Way, 60098, Woodstock, United States
- (866) 692-7100
- support@owc.com
- owcdigital.com
Hasn’t replied to negative reviews
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IMac RAM
RAM for my IMac was delivered quickly and was less expensive than I thought it would be.
The BEST Customer service PERIOD !!!
The BEST Customer service PERIOD !!!
Every time I have ever had to contact OWC for anything, all their people are amazing.
They understand the issue and resolve it ASAP.
This time it was Patrick E. that saved the day.
Keep up the excellent work Patrick E. and OWC !!
First place to shop
Good detail on website and prompt shipping. Always my first stop when shopping for computer equipment.
Amazing service and very happy with my…
Amazing service and very happy with my product
Trust worthy and professional
I was confident in the description and condition of the computer. Once received, the item was better than expected and ready to roll without issues.
They are Mac experts & you know you're…
They are Mac experts & you know you're buying stuff that works great on the Mac. I think my first purchase from them was a external hard drive for my 1996 6100 Power Mac. Never had a bad experience. Absolutely recommended!!!
Smooth purchase; product a bit dirty.
Purchase went smoothly and product is as described. There was some sticky white goo about the size of a dime on the top of the device that took me a while to clean off. Otherwise would have been 5 stars.
Selection the cable was easy and quick
Selection the cable was easy and quick. The one issue I had was I needed to change my address. On a lot of sites I use, I only need to enter the address once and state the billing and shipping address is the same. OWC required me to enter the data twice. Not a big deal, but it was mildly annoying.
I received the RAM I purchased promptly…
I received the RAM I purchased promptly and at very competitive price. OWC will be my go to vendor for my Apple products.
The very best!
2015 MacBook Pro SSD upgrade
Ordering was easy and the representative I spoke with was kind and helpful. However, the only issue I had was the tool included to repair my laptop was not the right size. I had to grind off about an 1/8” to make it work.
Received quickly
Received when expected and product is in great condition!
All aspects of the transaction were…
All aspects of the transaction were smooth and accurate. The DVD drive performs perfectl.
I only count on owc for external disk…
I only count on owc for external disk storage. Only them.
Thunderbolt Go Dock
The OWB Thunderbolt Go Dock is exactly what I wanted. It was on sale...done deal!
Used Mac purchase ..
Used Mac purchase ... was straightforward and I received an order confirmation promptly, however there was a somewhat annoying/distressing time with none of the expected communication regarding shipping or tracking. In our circumstance [living in a rather remote rural area] we are probably more sensitive to problems with deliveries. That said, the delivery was made in good condition and time.
Laptop was in nice shape
Laptop was in nice shape, works well and came slightly quicker than they estimated.
OWC was very helpful
OWC was very helpful answering questions and performed excellent in all they promised.
Easy to do business with
Great Item, Looked Brand-New, Very fast shipping, and packaged very well (for safe shipping), and Great Service. I will definitely shop here again.
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