Oxa Leather Reviews 346

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

We received an incorrect size case. While the quality looked good the size was incorrect. Needed a case for iPhone XS and received XSM. We emailed back requesting instructions on how to return it to e... See more

Company replied

Rated 5 out of 5 stars

I haven’t carried a wallet in 2 years now. Recently needed to start carrying more cards so needed an upgrade from just magnetic 3 card I’d been using. Bought the OXA leather 5 card wallet and case f... See more

Company replied

Rated 5 out of 5 stars

Beautiful case, very functional. Way better than the competition one which advertises all over social media. Their magnet doesn’t hold the iPhone 13 max. I returned theirs and luckily found the OXA we... See more

Company replied

Rated 4 out of 5 stars

Delivery here in Singapore took longer than expected, but thus was not Oxa’s fault. Recommend a more reliable shipper. I love the product but suggest the tab holding the phone case in the closed posit... See more

Company replied

Company details

  1. Fashion Accessories Store

Written by the company

Handmade leather accessories for Apple and Samsung products.


Contact info

3.6

Average

TrustScore 3.5 out of 5

346 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 4 out of 5 stars

Wish it had a holder.

Wish the case was made so the phone fit into a holder rather then magnetic. I feel it is more secure. Otherwise it is a beautiful case. Also wish it came in green.

March 10, 2022
Oxa Leather logo

Reply from Oxa Leather

Thank you for your review. Please accept our apologies for this. We are sorry we couldn’t give you a 5 Star experience. But we believe we can make it right for you. We will reach you via email meanwhile please feel free to contact us anytime:


Phone: +18888591168
Email: contact@oxaleather.com
Website: www.oxaleather.com

Kind Regards,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

Great product

Great product, service and delivery

March 10, 2022
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Reply from Oxa Leather

We’re so glad you had a good experience. Thank you for your feedback. We are so grateful for your kind words.

Rated 5 out of 5 stars

Great product

Great product, classy yet functional.

March 8, 2022
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Reply from Oxa Leather

We’re so glad you had a good experience. Thank you for your feedback.

Rated 5 out of 5 stars

The design is really good

The design is really good , the magnet is really strong . I would recommend it.

March 8, 2022
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Reply from Oxa Leather

We’re so glad you had a good experience. Thank you for your feedback

Kind Regards,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

Recommend Oxa’s Attractive, Functional Leather iPhone Wallet

Was looking for something more functional yet protective for my new iPhone 13 Pro and found it with the Oxa Leather Detachable Wallet Case. It’s exactly what I was looking for since I take my phone out to the garden and am rough on the screen even with the protective coating. And I like being able to carry my ID, credit card and a bit of cash when I run to the store and don’t want to bring a purse. It’s very well made and like that I can easily detach the wallet when using the phone at home. I also have to commend Oxa customer service. When I mistakenly ordered the 13 Pro Max and contacted them to arrange to exchange it, they were prompt and very helpful. Delivery was also quicker than the 5-8 days quoted for the free shipping option when going from NJ to VA.

March 7, 2022
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Reply from Oxa Leather

Thank you very much for such a great review! We are so grateful for your kind words.

Rated 1 out of 5 stars
Oxa Leather logo

Reply from Oxa Leather

Hello Douglas,

We shared your order tracking information of your shipment, and it seems it will be delivered today.
We are trying our best to keep our customers satisfied, and answer their requests. Thank you

Best Regards,
William
OXA Leather
oxaleather.com

Rated 5 out of 5 stars

Beyond expectations

Beyond expectations. Excellent!

March 6, 2022
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Reply from Oxa Leather

We're glad you're happy with your product. We look forward to seeing you again soon. Best Wishes.

Kind Regards,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

I LOVE IT❣️♥️ It’s beautifully made and…

I LOVE IT❣️♥️ It’s beautifully made and looks just as it was described! Thank you so much !

March 5, 2022
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Reply from Oxa Leather

Thank you very much for such a great review! We work really hard to offer the best products, so we are happy to see this reflected on your last purchase. We are so grateful for your kind words.

Kind Regards,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

Great product!

March 4, 2022
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Reply from Oxa Leather

We’re so glad you had a good experience. Thank you for your feedback. We are so grateful for your kind words.

Kind Regards,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

Love my new case for my iPhone 12

Love my new case for my iPhone 12. Nice that you can remove the phone out of the case to be able to talk.

March 3, 2022
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Reply from Oxa Leather

Thank you for sharing your review with us and the community.

Kind Regards,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

Excellent leather case for an IPhone 13…

Excellent leather case for an IPhone 13 Pro Max.
Best feature of all that sets it apart from all other cases is that the inner silicone case detaches from the wallet case via a very secure magnet.
The leather is superior. Nothing but praise for this company and this product.
Put it this way, I’d consider buying a second case.

March 3, 2022
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Reply from Oxa Leather

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Thanks again for the review and for being such a great customer.

Kind Regards,
William
OXA Leather Customer Care

Rated 1 out of 5 stars

A Puzzling Process

I ordered a watch band and received a notification that the band had shipped, but when I clicked on the supplied shipping link, the USPS said that the label had been created and they were waiting for the package. I waited a little over a week and the that status never changed. When I contacted Oxa, I was told that it was the post office's mistake and that another band would be shipped to me immediately. Again, received shipping notification, but when I clicked on the link, again I was told that a shipping label had been created, and they were waiting on the package. I waited almost another week while that status remained unchanged AGAIN. So I contacted Oxa and said I wanted a refund. To their credit, Oxa immediately refunded my money, but the entire process was very puzzling. Like, does Oxa really want to sell their product? Or maybe they're just some cover business for their silent owners to squirrel away dirty money to hide from the IRS.

March 3, 2022
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Reply from Oxa Leather

Please accept our sincere apologies for this, there has been a miscommunication within our office. We have credited you the amount as promised. We hope you can feel confident to deal with us again and promise better communication in the future.

Best Regards,
Ramona
OXA Leather Customer Care

Rated 5 out of 5 stars

very nice product

March 2, 2022
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Reply from Oxa Leather

Thank you for sharing your review with us and the community.

Kind Regards,
William
OXA Leather Customer Care

Rated 4 out of 5 stars

Nice case, but no wireless charging

Very nice case, but unlike my last Oxa case, wireless charging doesn't work when it's on the phone.

March 2, 2022
Oxa Leather logo

Reply from Oxa Leather

Thank you for your review. Please accept our apologies for this. We are sorry we couldn’t give you a 5 Star experience. But we believe we can make it right for you. You may need to remove wallet case for wireless charging. We will reach you via email meanwhile please feel free to contact us anytime:

Phone: +18888591168
Email: contact@oxaleather.com
Website: www.oxaleather.com

Kind Regards,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

Love it

Love it, holding up well

March 1, 2022
Oxa Leather logo

Reply from Oxa Leather

We’re so glad you had a good experience. Thank you for your feedback

Kind Regards,
William
OXA Leather Customer Care

Rated 4 out of 5 stars

Basically a good product

Delivery here in Singapore took longer than expected, but thus was not Oxa’s fault. Recommend a more reliable shipper. I love the product but suggest the tab holding the phone case in the closed position could be strengthened a bit. It feels as if it won’t last too long

March 1, 2022
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Reply from Oxa Leather

Thank you for sharing your review with us and the community.

Cheers,
Ramona
OXA Leather Customer Care

Rated 5 out of 5 stars

Love this case

Love this case, allows for wireless charging plus carrying my cards plus can use my hands free holder in my car without removing the case

February 28, 2022
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Reply from Oxa Leather

We’re so glad you had a good experience. Thank you for your feedback. We are so grateful for your kind words.

Kind Regards,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

Great product

Great product, high quality leather and has useful features

February 27, 2022
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Reply from Oxa Leather

Thank you for sharing your review with us and the community.

Kind Regards,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

Top Quality and the detachable phone…

Top Quality and the detachable phone works perfect. Highly recommend if your looking for a phone/ wallet combo

February 27, 2022
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Reply from Oxa Leather

Thank you. We are so grateful for your kind words.

Kind Regards,
William
OXA Leather Customer Care

Rated 5 out of 5 stars

Product review

Love that I can remove the case and just put phone in pocket.

February 27, 2022
Oxa Leather logo

Reply from Oxa Leather

We’re so glad you had a good experience. Thank you for your feedback

Kind Regards,
William
OXA Leather Customer Care

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