Oxford Gift Shop Reviews 470

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Well communicated. Did receive overseas parcel. Very pleased about that. Prompt and efficient service. We'll done! And thank you very much. We visited Oxford several years ago and found it charming an... See more

Rated 3 out of 5 stars

The products are first quality ans exactly as described. The shipping was way overpriced — I didn’t get the product faster than if i had used a more well known shipper such as UPS or FEDEX. Seems like... See more

Rated 5 out of 5 stars

I can't say anything negative. Communication was quick and easy. I was contacted about my order: the color I ordered was available in 2 versions. The order arrived in Germany very quickly despite Bre... See more

Rated 5 out of 5 stars

Fast shipping—received my order (in CA, USA!) in 3 days—and very happy with quality of items. Sweatshirt is soft and a versatile medium weight; T-shirts are substantial weight; logo printing excellent... See more

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4.5

Excellent

TrustScore 4.5 out of 5

470 reviews

5-star
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1-star

Replied to 75% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service

Great service

January 20, 2026
Oxford Gift Shop logo

Reply from Oxford Gift Shop

Thank you for your kind review. We are pleased to hear you were happy with the service.

Warm regards,
Oxford Gift Shop Team

Rated 5 out of 5 stars

All very straightforward

October 30, 2025
Oxford Gift Shop logo

Reply from Oxford Gift Shop

Thank you for your kind review. We really appreciate your support and are pleased to hear you were happy with your purchase.
Warm regards,
Oxford Gift Shop Team

Rated 2 out of 5 stars

Hi there I had expected the sweatshirt…

Hi there I had expected the sweatshirt we purchased would be sewn not printed coming from the authentic distributor as this is a special present for my partner.
We were recently in England and went through Oxford and expected the sweatshirt to be of the same standard as others we purchased from Cambridge and London.

October 23, 2025
Rated 1 out of 5 stars
Oxford Gift Shop logo

Reply from Oxford Gift Shop

Hi Sofia,

thank you for your feedback. We’re glad to see that your order has now arrived safely. We’re sorry for any delay or inconvenience caused and appreciate your patience. If there’s anything else we can help with, please don’t hesitate to get in touch.

Warm regards,
Oxford Gift Shop Team

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Would use them again.

August 26, 2025
Oxford Gift Shop logo

Reply from Oxford Gift Shop

Thank you! We’re delighted that your order arrived promptly and that you’re considering shopping with us again.

Warm regards,
Oxford Gift Shop Team

Rated 3 out of 5 stars

Delivery time

Delivery time

August 21, 2025
Oxford Gift Shop logo

Reply from Oxford Gift Shop

Thank you for your feedback. We apologise that the delivery time didn’t fully meet your expectations and will continue to work with our couriers to improve this.

Warm regards,
Oxford Gift Shop Team

Rated 2 out of 5 stars

Huge shipping cost to those that live ouside of the UK

Only has FedEx Internal Prioity as a shipping option outside of the UK - shipping charges are huge using this method

August 22, 2025
Oxford Gift Shop logo

Reply from Oxford Gift Shop

We’re sorry to hear you found the shipping costs high. At the moment, FedEx International Priority is the only service we can provide outside the UK, but we know this isn’t ideal. We’re actively looking into additional options to make international delivery more affordable in the future.

Warm regards,
Oxford Gift Shop Team

Rated 5 out of 5 stars

A great shop.

The shop always keep you informed as to your order.

August 20, 2025
Oxford Gift Shop logo

Reply from Oxford Gift Shop

Thanks for your review! We’re glad you enjoyed the service and updates on your order.

Warm regards,
Oxford Gift Shop Team

Rated 5 out of 5 stars

Everything was fine

Everything was fine. Fast shipping and items as stated.

July 28, 2025
Oxford Gift Shop logo

Reply from Oxford Gift Shop

Thanks for your review! Great to hear your order arrived quickly and just as expected.

Warm regards,
Oxford Gift Shop Team

Rated 5 out of 5 stars

Ordered a replacement sweat shirt for…

Ordered a replacement sweat shirt for my son who's girlfriend kept his when they broke up....crazy, right?
Anyway, order arrived quickly, hes happy with it and not his ex. So, very pleased.
Thank you

May 28, 2025
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Reply from Oxford Gift Shop

Haha, sounds like the hoodie was just too good to give back, can’t blame her, really! But we’re glad your son’s got a fresh one and all is right in the wardrobe again. Thanks for the brilliant review!

Warm regards,
Oxford Gift Shop Team

Rated 5 out of 5 stars

Top Quality - Great Purchase

The items were really lovely, top quality, perfect size and they arrived on time!

June 23, 2025
Oxford Gift Shop logo

Reply from Oxford Gift Shop

That’s lovely to hear. We’re so glad everything was spot on! Thanks for the kind words, and we hope your items are getting the love they deserve. Come back anytime!

Warm regards,
Oxford Gift Shop Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Product arrived in a timely manner.

June 2, 2025
Oxford Gift Shop logo

Reply from Oxford Gift Shop

Thank you for your kind feedback! We're thrilled to hear that your product arrived on time. We appreciate your support and look forward to seeing you again soon.

Warm regards,
Oxford Gift Shop Team

Rated 4 out of 5 stars

As expected

As expected. Very pleased.

May 20, 2025
Oxford Gift Shop logo

Reply from Oxford Gift Shop

Thanks so much! Glad you’re happy with it 🙂

Warm regards,
Oxford Gift Shop Team

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