Oxford Shop Reviews 

208
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

I have been buying Oxford work and Streetware since 2004. Direct from their Alexandria outlet in Sydney. Then from DFO Southwharf in Melbs. Great quality, selection and custimer service. I've moved... See more

Rated 1 out of 5 stars

They don't tell you that it's an abroad company, it comes from china and they don't accept returns before shipping, when they do accept you have to pay for shipping back to china and it comes with a w... See more

Rated 5 out of 5 stars

Always the quality of products and the occasional sales :-) but the friendly service of you staff is always the same “ amazing “ especially last night at Sydney T3 store. A lady named Nit ( spelling... See more

Rated 5 out of 5 stars

I was happily greeted by Nikoletta as soon as I entered the store and she complimented on how good I looked, I was dressed head to toe in Oxford of course so she recognised her product on me. I state... See more

Company details

  1. Clothing Store
  2. Clothing Supplier
  3. Jeans Shop
  4. Men's Clothing Store
  5. Plus Size Clothing Store
  6. Women's Clothing Store

Information provided by various external sources

Shop Oxford Complete Range Today! Browse The Collection Of Suits, Clothing, Accessories & More. Free Delivery On Orders Over $100AUD. Afterpay & Zip Pay Available.


Contact info

3.7

Average

TrustScore 3.5 out of 5

208 reviews

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No history of asking for reviews

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3.7

All reviews

(208)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Basically I buy my vape PAVA touch AI…

Basically I buy my vape PAVA touch AI for 95£ and didn't give me receve and guarantee after 3 weeks didn't charge on, so I went to shop to change my vape and they didn't at this point I will contact Citizens Advice police finance.

September 19, 2025
Unprompted review
Rated 2 out of 5 stars

To your request for a review

You sent two review requests, email and text, as well as a "welcome" spam email (alongside the regular order confirmation email) when all I did was buy one (1) thing on your website. Annoying

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

I had a very good experience with the…

I had a very good experience with the staff, sorry I did not get his name but he was so good in suggesting things and knows your product very well, also informing me what comes next to the store. So there I went home very happy with my purchase😊

July 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent products and service

I viewed a smart men's coat on the Oxford Store website and preferred to try it on prior to purchasing. I visited the retail store in Southland Shopping center and received excellent service from the sales consultant. I tried on a few different styles in varies colours and nothing was too much trouble for them. I also received great advise as to which coat looked best on me and went with that advise.
I am extremely happy with the coat quality and the fabric is tops and will definitely be purchasing form The Oxford Shop again
Keep up the great products and customer service

June 21, 2025
Unprompted review
Rated 5 out of 5 stars

Service was above and beyond!

I am delighted with the quality of my online purchases and the team went above and beyond to find me an item that was out of stock. I will definitely be buying from them again. Really great service. Thank you!

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Great Products

Fast, speedy and accurate delivery.
Easy to order online but a little difficult to ensure whether or not your delivery will be left at the front door of your nominated address due to not being home.
Regardless of the value it should be a given that if you request home delivery it is there when you get home and not redirected to a clearing house especially if you request express delivery.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Sarry was brilliant

Sarry was brilliant! So professional and great personality! I was able to get a wonderful collection of stylish clothing at an extremely reasonable price.

May 26, 2025
Unprompted review
Rated 1 out of 5 stars

Ignored by customer service

I recently ordered two polos for work and both shirts were faulty. The stitching in the collar tags have started to rip away from the shirts leaving holes in the fabric after only a month of use. I know mistakes happen and I believe in giving businesses a chance to remedy issues and judge them on how they deal with it rather than the issue itself. I contacted customer service and they were prompt in their communication until I provided the photos and order number and they have since ignored me. I've asked 3 times for an update and have been completely ignored. Oxford have been very disappointing and I won't purchase from them again.

April 7, 2025
Unprompted review
Rated 3 out of 5 stars

I would've bought more

I would've bought more. But when I added more than 4 polos, price was reverting to 49 instead of 2 for 78. I tried various combinations but still had same issue so stopped at 4 polos.

January 21, 2025
Unprompted review
Rated 1 out of 5 stars

Very poor service

Very poor service, I ordered trainers and I have not received them, I have been waiting over a week for these and they still have not been shipped, tried emailing the company numerous times and had no reply whatsoever, I have asked for a rufund and I am still being ignored
DO NOT ORDER FROM THIS COMPANY

January 2, 2025
Unprompted review

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