Oysters Bar And Grille Reviews 9

Incredibly quality seafood. The oysters are lovely. I had the prawns and it was quite a large serving. Also, the desert was absolutely incredible. I highly recommend this restaurant.

I had driven by Oysters Bar & Grille a few times and decided to look them up on line. The first thing you see, besides the beautiful pictures of the oysters is a light blue circle with the words~ Dollar Oysters Everyday From 4:00pm-5:30pm. The time was 5:08 so I asked my husband to please hurry and pick them up and I will call in the order. I called the restaurant and asked to place and order for pickup. I said I would like 2 dozen oysters. The gentleman listed three different types and I replied, "The dollar ones with horseradish or what ever comes on the side." He asked if I would like them shucked and I said yes, my husband will be right there. At 5:25 I received a call from my husband informing me that the "take out" oysters are $2.75 a piece not the $1.00. I told him no where on the website or when I mentioned takeout to the person on the phone did it say EXCLUDING TAKEOUT~ DINE IN ONLY. To my surprise my husband came home with the $105 oysters instead of the $24 dollar ones that I was lead to believe I had purchased.

I called and asked for a manager and the person on the phone replied he was. I asked him his name which I thought he said was David. I explained I was upset with their business practice and how they handled the situation. I stated I am a business owner and when I am wrong I make it right. I told him he should have made it correct this time and he said "And what about your next time?” (insinuating I was trying to scam their business) I once again went over the FACTS that nothing on the website mentioned dine in only for the $1 oysters. Nor after three times on the phone saying it was a pickup order for the dollar oysters. He did nothing but speak rudely to me. After speaking for 7 minutes he stated even if we did screw up it's our policy. I asked him how to spell his name and his answer was, you don't even know how to spell JOE , look it up and then hung up on me.