Ozinna.com Reviews 

192
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My package was sent out in time, I live in Atlanta and by the next day after I paid my package was already on its way to the States.

Rated 5 out of 5 stars

Feel in love with this asoke skirt once I saw it on Ozinna. The skirt was even better in person and fit me really well. The order process was simple and delivery was really quick. Unfortunately... See more

Rated 5 out of 5 stars

I have been shopping at Ozinna over the last 5 years. They do a phenomenal job in delivering your goods on time. They go above and beyond to ensure that I have received my packages every time in prist... See more

Company replied

Rated 5 out of 5 stars

Bought some Bubus/Agbadas, exactly as the picture. Very gorgeous, great quality and fit. I absolutely love them. Good communication with Ozinna and very fast delivery. Thank you Ozinna I will definite... See more

Company details

  1. Clothing Store

Written by the company

We are a home-grown, independent social enterprise with focus on Nigerian fashion, lifestyle and culture.


Contact info

4.8

Excellent

TrustScore 5 out of 5

192 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(192)

32 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Delivery is taking a long period as I'm…

Delivery is taking a long period as I'm yet to receive delivery.

September 27, 2024
Ozinna.com logo

Reply from Ozinna.com

Hi Sir, thanks for your feedback. Our customer service rep mentioned your package was indeed delivered in a timely manner - and you used a different contact number for your delivery. You also confirmed this and later apologised for the mix up. We pride ourselves in timely and efficient deliveries and we are glad your order was not an exception

Rated 5 out of 5 stars

Ozinna is doing something right

Ozinna is doing something right! It was easy to place the order on the Ozinna.com website and payment instructions were easy to follow. Order was shipped out the next day and delivered on time as well. Truly satisfied with the speed of service!

September 11, 2024
Rated 3 out of 5 stars

An elevated shopping experience

I visited the Dye Lab x Ozinna pop-up at the national harbor in the DMV. I loved the clothes but the shopping experience was harried. The space was cramped and hot and customers were jostling each other for items. This isn’t a bad problem…I think it was an experience that informs that there is a customer base for African fashions in our area. Please come again; please choose a larger space; and definitely bring more merchandise! I came back the second day ready to spend but inventory was low! Glad to have had you in our area!

August 4, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look