Firstly, website easy to use. There were a lot of good reviews, so that was a positive. The ordering process was pretty simple and straightforward. I must have not specified a detail, and go... See more
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Review summary
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Fast delivery, laptop was as advertised, pre loaded windows, no driver instalments required or anything. Very easy start up. No issues at all.
Company replied
Quick delivery, kept me informed, laptop works perfectly. Would buy from Oz Laptops again.
Arrived quickly well packed everything there to fire it up. Instantly better than my previous.
Company details
Written by the company
OzLaptops is a leading Australian retailer of high-quality refurbished laptops, desktops, gaming computers, and 2-in-1 PCs. We specialize in ex-government and enterprise-grade devices from trusted brands like Dell, HP, and Lenovo, offering exceptional value without compromising on performance or reliability. Every device is professionally refurbished, tested, and backed by a 12-month warranty. Based in North Rocks, NSW, we proudly serve individuals, students, and businesses across Australia. With fast shipping, great customer service, and a commitment to sustainability, OzLaptops is your smart choice for affordable computing.
Contact info
137/14 Loyalty Rd, 2151, North Rocks, Australia
- 1300 565 588
- info@ozlaptops.com.au
- ozlaptops.com.au
4.6
Excellent
67 reviews
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Replied to 100% of negative reviews
Typically replies within 48 hours
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Great product and great price
Great product and great price. Laptop arrived in perfect condition, I highly recommend these guys.
May 5, 2025
Reply from OzLaptops
We appreciate your feedback and look forward to serving you again in the future
Internet Problems
I am having trouble connecting to the Internet and staying connected. It keeps saying I am not connected. Also, it came with Microsoft Windows and very difficult to get onto.
May 1, 2025
Reply from OzLaptops
Hi
Thank you for your feedback. We’re sorry to hear you're experiencing issues with the internet connection and Windows setup.
We’d like to note that we haven’t received any call, message, or support request from you regarding this problem. We're always here to help, and a quick call or email could have allowed us to assist you right away.
Please be assured that the laptop is covered under warranty in case there’s any hardware fault and we're more than happy to walk you through the solution or replacement if the laptop was faulty.
Your satisfaction is important to us, and we’d love the chance to resolve this for you.
Best regards,
OzLaptops
The delivery was on time and the actual…
The delivery was on time and the actual purchase was easy. The computer was as described. The only thing I would comment on was the packaging of the computer left a bit to be desired. The parcel rattled when shaken lightly, possibly due to the absence of internal packing, just some crumbled brown paper. Otherwise you would have received 5 Stars.
April 25, 2025
Reply from OzLaptops
Thank you for your review and for highlighting both the positives and the area for improvement. We’re glad to hear the purchase process was smooth, the delivery was on time, and the computer met your expectations
The sale was easy quick and efficient…
The sale was easy quick and efficient got a great deal very happy with my purchase
April 29, 2025
Reply from OzLaptops
We appreciate your feedback and look forward to serving you again in the future
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