Only half my order filled. Refund was prompt, but no communication that stock was not available. Lead to confusion and Disappointment on opening parcel
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve been on these vitamins for a couple of years. My kinesioligist recommended them for me. I’m a 70 year old woman that still works. I feel so much better when I take them, I have a lot more energy.... See more
Company replied
Easy to find the products I wish to purchase & ease of payment plus reasonable delivery time , thank you
we have been using Neolife product for over 30 years And ordering online is just brilliant Thank you
Company details
Written by the company
Highest quality vitamin supplements from NeoLife GNLD. 60+ years of natural wholefood vitamins for your health and wellbeing. ozvitamins online is a registered promoter of NeoLife products helping more Australians to find health and balance in their lives.
Contact info
11 Alanor Place, 2340, Calala, Australia
- 0480663707
- info@ozvitaminsonline.com.au
- ozvitaminsonline.com.au
4.3
Excellent
59 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
prompt service
March 22, 2026
Only half my order filled
Only half my order filled. Refund was prompt, but no communication that stock was not available. Lead to confusion and Disappointment on opening parcel
February 23, 2026
Easy to find the products I wish to…
Easy to find the products I wish to purchase & ease of payment plus reasonable delivery time , thank you
April 1, 2026
we have been using Neolife product for…
we have been using Neolife product for over 30 years
And ordering online is just brilliant
Thank you
February 17, 2026
I got the wrong vitamins delivered
I got the wrong vitamins delivered. I have emailed x 4 time and called and left messages.
I ordered something and they sent the wrong ones!
No one is getting back to me!
January 4, 2026
Reply from ozvitamins online
Hi Holly, thanks for persisting with us, and my apologies again about the incorrect items. Sorry for missing your communications over Jan. Glad we got the correct items to you in the end,
Kind regards, ozvitamins online
Great product and customer care.
Easy to navigate website and easy to purchase as my card details are saved. Super fast delivery.
November 4, 2025
I’ve been on these vitamins for a…
I’ve been on these vitamins for a couple of years. My kinesioligist recommended them for me. I’m a 70 year old woman that still works. I feel so much better when I take them, I have a lot more energy. I received my package quickly. Thank you so much.
October 27, 2025
Reply from ozvitamins online
Hi Kim, so glad that you are enjoying your NeoLife products, and getting charged up on good energy and improvements in cellular health ~ thank you for your review. 👌
My order was canceled
My order was canceled, even though I completed the entire process. I don't know why.
October 5, 2025
Great service ,products arrive quickly.
September 11, 2025
Excellent delivery time
Excellent delivery time. It was easy to order and delivered before the first delivery date given.
July 15, 2025
Ordered and dispatched promptly.
April 1, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.