P1 Travel Reviews 9,560

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, with many highlighting the timely delivery of tickets and clear communication. People frequently mention receiving their tickets well in advance, often with excellent seat locations, contributing to a seamless and enjoyable user experience. Many consumers express their intention to use the service again due to the positive overall experience. However, some customers also noted concerns regarding pricing, with a few feeling that tickets were overpriced, especially when compared to face value or local costs. A small number of people were dissatisfied with certain "hospitality packages," describing them as not meeting expectations or being inconveniently located. Additionally, a few reviewers experienced issues with seating arrangements upon arrival or found the communication regarding specific event rules to be misleading.

What people talk about most

Service

Users describe positive interactions with service, highlighting excellent communication, timely ticket... See more

Order

Clients share positive opinions on order. Many customers report receiving their tickets on time, often a few... See more

Location

Customers consistently note positive experiences with location, often praising excellent stadium seats and... See more

User experience

Consumers find the overall user experience to be very positive. Many describe it as smooth, seamless, and... See more

Price

Reviewers highlight ambiguous aspects of price. Some customers found tickets to be overpriced, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Would highly recommend. Purchased tickets for AC Milan, recieved them the day before the game, great seats, and got 5 together! also gave us fast track entry, which we weren’t expecting, nor did we pa... See more

Rated 5 out of 5 stars

Part of me was concerned when booking, however it definitely worth it! From UK and booked tickets only for Napoli vs AC Milan. I received email update that the game had changed, slightly concerned... See more

Rated 5 out of 5 stars

They helped me get 2 tickets to the Barcelona vs. Espanyol match. The process was very easy and they did a great job setting expectations regarding timing of when tickets would be received. They sent... See more

Rated 5 out of 5 stars

We booked a trip to Liverpool through this organization for the Everton - Liverpool match. Everything was well-organized, with great communication via email. The hotel vouchers and match tickets arriv... See more


Company details

  1. Event Ticket Seller
  2. Sport Tour Agency

About P1 Travel

Written by the company

24/7 Event Emergency Hotline Event Guarantee Largest Official Ticket Reseller

P1 Travel gives you the opportunity to attend your favorite sports or music events anywhere in the world.

We ensure you of the best possible experience, thanks to our official partnerships with the biggest international football clubs, event venues, and sports tournaments.

With a wide range of official tickets and travel packages, we'll take you to the event of your dreams!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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1-star

Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect


Perfect
Everything went well.....start with the booking and end getting the tickets by e-mail

April 8, 2026
Rated 5 out of 5 stars

What a great night!!

Booked a Westham United game with my sons. What a night we had. The receiving was excellent. Really nice lounge! Food was simple but good! A beer at half time! We enjoyed ourselves a lot! Thanks for everything P1 and Westham.

April 10, 2026
Rated 4 out of 5 stars

Great tickets but …

Great tickets.
I liked the process and would use them again with one BIG caveat.
P1 is for ‘fans’ that travel from overseas, so I find it extremely illogical that the tickets are only emailed to the fans a day or two before the game AND then have to be printed!
Requiring a printed ticket is a real issue for people travelling.

April 3, 2026
Rated 5 out of 5 stars

Reliable

Used numerous times for European football match tickets and have always delivered, spot on...

September 22, 2025
Rated 5 out of 5 stars

PSV game

It Washington a very good experience.
Tickets have been send 1 week before the game so no stress about that.
More than, we use the reduction at the store (50€) . Vers cool

March 30, 2026
Rated 5 out of 5 stars

Very nice

Very nice, very good. I ordered Starter package F1 Suzuka GP for my friend. Really happy that we actually received tickets in a couple of days before the GP so we have checked all of the qr-codes and links actually working. Had some issues with one link but the P1 support did fixed it really fast and my friend enjoyed all of the GP days from Thursday to Sunday. Definitely recommend

March 23, 2026
Rated 5 out of 5 stars

Excellent seat as promised

The ticket arrived a week before the game for Napoli v Milan. The seat was excellent and as advertised. Good communication and I have another booking where I hope for the same excellent seat and experience.

April 6, 2026
Rated 2 out of 5 stars

The match itself was excellent, the VIP experience was a disappointment

The match itself was excellent. However the promised VIP experience besides the match was a disappointment. We were offered a lunch ( between 12:00 and 16:00 ) on the day of the match ( 20:45 ) about 45 minutes away from the stadium. We were not able to enjoy this lunch as we were visiting Pompeï and Vesuvio during the day. We assumed to have dinner just before the match in the stadium or nearby when we bought the tickets.

April 6, 2026
P1 Travel logo

Reply from P1 Travel

Dear Erik,

Thank you for sharing your feedback. We’re delighted to hear that you enjoyed the match, but we’re truly sorry that the VIP experience didn’t meet your expectations.

Our hospitality packages for Napoli include an off-site lunch arranged by official partners, which is why it takes place at a designated restaurant in the city between 12:00 and 16:00 and not at the stadium in the evening. This information is included in the information booklet sent beforehand, but we understand that this may not have matched your expectations when booking.

Your feedback is valuable, and we will continue improving how we communicate these details to ensure everything is clear for our customers upfront. If there’s anything else we can assist you with, please let us know via info@p1travel.com.

Kind regards,

Rated 5 out of 5 stars

Napoli vs AC Milan

It was my 1st time at the Stadio Diego Armando Maradona and as a passionate lifetime supporter of Napoli FC it was truly an amazing experience one which I will never forget.
Unfortunately the price of the ticket was way over priced but I understand this is the nature of the matter.
As I'm staying in Italy until the end of the current Serie A season I've obtained a Napoli Fidelity Card which enables me to purchase tickets,in great viewing sections,at the local cost.
That said I'm still appreciative of the opportunity through P1 Travel ticket service to be able to attend a football match at this great stadium

Carlo

April 6, 2026

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