P1 Travel Reviews 9,559

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency, with many highlighting the timely delivery of tickets and clear communication. People frequently mention receiving their tickets well in advance, often with excellent seat locations, contributing to a seamless and enjoyable user experience. Many consumers express their intention to use the service again due to the positive overall experience. However, some customers also noted concerns regarding pricing, with a few feeling that tickets were overpriced, especially when compared to face value or local costs. A small number of people were dissatisfied with certain "hospitality packages," describing them as not meeting expectations or being inconveniently located. Additionally, a few reviewers experienced issues with seating arrangements upon arrival or found the communication regarding specific event rules to be misleading.

What people talk about most

Service

Users describe positive interactions with service, highlighting excellent communication, timely ticket... See more

Order

Clients share positive opinions on order. Many customers report receiving their tickets on time, often a few... See more

Location

Customers consistently note positive experiences with location, often praising excellent stadium seats and... See more

User experience

Consumers find the overall user experience to be very positive. Many describe it as smooth, seamless, and... See more

Price

Reviewers highlight ambiguous aspects of price. Some customers found tickets to be overpriced, with some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Would highly recommend. Purchased tickets for AC Milan, recieved them the day before the game, great seats, and got 5 together! also gave us fast track entry, which we weren’t expecting, nor did we pa... See more

Rated 5 out of 5 stars

Part of me was concerned when booking, however it definitely worth it! From UK and booked tickets only for Napoli vs AC Milan. I received email update that the game had changed, slightly concerned... See more

Rated 5 out of 5 stars

They helped me get 2 tickets to the Barcelona vs. Espanyol match. The process was very easy and they did a great job setting expectations regarding timing of when tickets would be received. They sent... See more

Rated 5 out of 5 stars

We booked a trip to Liverpool through this organization for the Everton - Liverpool match. Everything was well-organized, with great communication via email. The hotel vouchers and match tickets arriv... See more


Company details

  1. Event Ticket Seller
  2. Sport Tour Agency

About P1 Travel

Written by the company

24/7 Event Emergency Hotline Event Guarantee Largest Official Ticket Reseller

P1 Travel gives you the opportunity to attend your favorite sports or music events anywhere in the world.

We ensure you of the best possible experience, thanks to our official partnerships with the biggest international football clubs, event venues, and sports tournaments.

With a wide range of official tickets and travel packages, we'll take you to the event of your dreams!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
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Replied to 94% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent

Excellent. I bought tickets to the City vs Arsenal game at Wembley.

Although it's above FV, the tickets were at a much more reasonable price in comparison to other official hospitality or reseller sites and most importantly of all, they're endorsed by the clubs.

Received the tickets 2 days before the game and had no issues.

March 20, 2026
Rated 5 out of 5 stars

My son and I were planning on going to…

My son and I were planning on going to Europe for his spring break, while there, we wanted to try and catch a professional soccer/futbol match. P1 provided us the opportunity to catch a rivalry game in Rotterdam, feyenoord vs ajax. We had amazing seats at the 18 yard box, second section up from the pitch.
It Was an amazing experience, one of the highlights of our trip.

March 22, 2026
Rated 5 out of 5 stars

Como vs Pisa SC

It was perfect we had good seats, for a very reasonable price, I use P1 Travel when I can’t find tickets for an event I want to attend. Service was perfect

March 16, 2026
Rated 1 out of 5 stars

Worst company - be prepared to lose your money

Purchased tickets for AC Milan v Torino 22nd March - was informed approx 3 weeks before that the match was now on the 21st.

I emailed straight away asking for advice as to whether we get a refund, still not had a reply, just an automated reply would’ve sufficed.

Shocking (non existent) customer service - not even about the refund, just asking for basic decency - worst company I’ve ever used

March 22, 2026
P1 Travel logo

Reply from P1 Travel

Dear Kelly,
Thank you for sharing your feedback. We’re truly sorry to hear about your experience and the lack of response you received – this is absolutely not the level of service we aim to provide.
We completely understand how frustrating this must have been, especially when you were simply looking for clear communication.

Please note that fixture changes are determined by the league and organizers, and tickets remain valid for the new date.

However, we should have acknowledged your email and provided guidance, and we sincerely apologize for not doing so.

I have checked our system but unfortunately, I cannot find any email from you regarding this matter.
Could you please resend your message to info@p1travel.com and include in your email the date when you first contacted us?

This will help us investigate what went wrong and why we did not receive your original email.

Your feedback is very important to us, and we will use it to improve our response times and overall service.

Rated 5 out of 5 stars

Great prices amazing seats!!!

Great prices amazing seats!!!

Also got a fast track for stadium unsure why we got this maybe it’s because the date of the game changed however it saved us missing the start of the game and was able to get in on time so Thankyou!!

March 20, 2026
Rated 5 out of 5 stars

Clear process and good service

Had an amazing experience booking hospitality tickets for Atletico Madrid through P1 travel. The booking process was very clear and the service was on point. Definitely will book again.

March 14, 2026
Rated 5 out of 5 stars

We travelled from Scotland to the game…

We travelled from Scotland to the game and had a great experience.
Tickets arrived as previously instructed, in good time for the game, and the hospitality at Vermillion was very good the friendly staff welcomed us at the door and had our table ready.
At the stadium also, the staff were helpful and the seats were excellent.
I will definitely use P1 in the future.

March 16, 2026
Rated 5 out of 5 stars

A great option if you didn't have time to buy tickets directly

Since we weren't able to buy tickets directly to the Shanghai GP, we decided to look for other options. We chose P1Travel based on online reviews and a high rating on TrustPilot. We had tickets with a hotel left at the time, so it was a good option to avoid having to search for a hotel ourselves. Everything went smoothly; P1Travel's technical support team was always available to answer any questions we had and promptly informed us about the necessary steps for ticket registration. The Grandstand A seats were located close to the starting grid. Also the team provided us with a gift package right at the hotel, so we didn't have to deal with it at the track. Overall, we're very grateful to P1Travel for the amazing experience!

March 13, 2026
Unprompted review
Rated 5 out of 5 stars

F1 First Experience with P1 Travel (Chinese GP 26)

Got my tickets for the Chinese Grand Prix through P1Travel and since this was my first time attending, I was really worried at the start. I contacted customer support via WhatsApp several times for some questions right after purchasing and the customer service agent was super helpful and gave me all the details I needed.

We were then contacted via email when the race date gets closer to provide passport information (because that's the only entry way for Chinese GP) and I had a hiccup on one of my tickets but the support agent had reply within a day to help and even followed up separately to see if the issue was resolved. Overall, it was a great experience with P1 Travel; seamless and fast support, they even have an emergency hotline if anything happens (which i was fortunately enough to not need)

Yes, the tickets are a little more expensive than if you bought from official CN ticket seller jusssports which believe me, I tried to but the interface is not very friendly especially if you're a foreigner + they sell out so very quickly so I think P1 Travel is worth to avoid any more hassles.

Thank you again P1 Travel, I had a blast! And hopefully will be buying more tickets soon ;)

March 21, 2026
Unprompted review

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