Pacific For Less Reviews 

333
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the knowledgeable agents for providing extremely helpful advice, tailoring wonderful vacation options, and creating completely stress-free itineraries. Travelers deeply appreciate the personalized attention, careful listening, and thorough communication maintained throughout the entire planning process from start to finish. Consumers note that airport transfers, dinner reservations, and excursion arrangements are all handled exceptionally smoothly. People highlight the constant availability and responsiveness of the team during trips, ensuring immediate assistance whenever any questions or travel needs arise. Reviewers consistently emphasize that working with such a dedicated team makes every journey truly unforgettable.

What people talk about most

Holidays

Reviewers mention positive feedback about holidays, describing their travel experiences as incredible and... See more

Service

Clients share positive opinions on service, highlighting how the team provides a stress-free and seamless... See more

Staff

Users describe positive interactions with staff, highlighting their exceptional knowledge and attention to... See more

Booking process

Customers had positive experiences with the booking process, reporting a high level of confidence when... See more

Customer service

People report positive experiences with customer service, highlighting knowledgeable and helpful agents who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Pacific for Less to plan many visits to French Polynesia. Noteworthy were trips to Bora Bora and The Brando. What is most helpful to me is being able to tell Cathi what I am looking for... See more

Rated 5 out of 5 stars

Pacific For Less is wonderful! We have used them to book all our trips to the French Polynesia and will continue to do so. Their knowledge and expertise is impressive! They are a group of wonderful an... See more

Rated 5 out of 5 stars

We recently returned from an incredible trip to Moorea, Taha’a, and Bora Bora with two other couples, and Pacific For Less made the entire experience seamless. Every transfer was perfectly arranged... See more

Rated 5 out of 5 stars

Pacific For Less was fabulous at providing information for planning our 25th Anniversary trip to Tahiti. Not only did they offer their advice but they provided exceptional customer service throughout... See more


Company details

  1. Travel Agency

Information provided by various external sources

We have been assisting clients from around the world with travel arrangements to French Polynesia for over 23 years, and we have an A+ rating with the Better Business Bureau. As one of the leading luxury travel planners for French Polynesia, we have established excellent personal relationships with the management at the best hotels, and make it our business to know everything we need to know in service of our clients, who are mostly honeymooners, anniversary couples, or people celebrating a very special milestone in their lives -- the island of Bora Bora is just that kind of place. We are committed to your satisfaction with our services, and that's why over 60% of our business comes from referrals from our previous customers. When you book with Pacific For Less, you are completely supported by a team that is extremely knowledgeable about this destination, before and during your trip. You also get our personal cell phone number when you travel, so if you encounter any challenges, or anything is not meeting your expectations, we are right there to assist you, so you can relax. Our clients love the peace of mind they experience on their trips, knowing that they are in our capable hands.


Contact info

5.0

Excellent

TrustScore 5 out of 5

333 reviews

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5.0

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26 reviews in the last 12 months

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Rated 5 out of 5 stars

I NEVER use a travel agent and soooo glad I did!!!!

Ok, let's start off with I'm well into my 50's and have traveled a ton. I think the last time I used an agent/packager was 2 decades ago. For my trip to Tahiti though, I used Pacific For Less, and I would never go there without them again. We booked our April 2022 back in the depths of one of the many Covid surges, Summer 2021. I was like f* this, I can't take it anymore, I'm going on a bucket list trip and Tahiti with overwater bungalows was the one I chose. Unlike Europe, US, Mexico or Japan, I didn't really know the area so I searched around and Pacific For Less sounded like an excellent agency. Honestly I just called them to get some ideas on pricing and was going to book it myself. After getting basic options (flights, hotel) I realized that I couldn't really beat their price by much so I pulled the trigger. I messaged them occasionally throughout the 10 months in between booking and leaving and they always got back to me promptly and cheerfully...but that was just the beginning. Our trip not only went off without a hitch but it seemed like everyone was in on it. Everywhere we went we had a "special VIP" line that was shorter than others or there was a person at the airport, trolley stop, boat dock with a sign with our names looking to whisk us away to the next incredible part of our journey. There wasn't a single time except on a trip to the main Bora Bora island (we stayed on a motu) that we did on our own when there wasn't someone looking out for us to take us to our next place, it was crazy. They suggested some great excursions but we only took one (which was insane, swimming with sharks and stingrays) and I wish we took more. The folks at the hotels knew all of our arrival, excursion, dinner and other plans and made sure we made everything on time. I have so many more great things to say about Pacific For Less but I think I'm running out of space. I've told everyone I know since I've been back about them and now, I'm telling you. Have fun out there!

May 12, 2022
Rated 5 out of 5 stars

This group is OUTSTANDING!!

This group is OUTSTANDING!!! We recently planned our second visit to French Polynesia with Pacific for Less. Jennifer went above and beyond to customize a very special itinerary for our 30th wedding anniversary. She accommodated our personal requests for a variety of options throughout the course of our scheduling. She was so patient and receptive during the whole process. We appreciated Monika's help recommending and organizing reservations and excursions.
We look forward to scheduling another spectacular trip with Pacific for Less!!

May 12, 2022
Rated 5 out of 5 stars

Pacific For Less: They are Awesome!

Pacific For Less helped us plan our 30th anniversary trip to French Polynesia and created a truly memorable experience. They have intimate knowledge of the islands and all that each one has to offer. They utilized that knowledge to tailor the trip to us and what we were hoping for. I even had a couple of conversations with agents that shared their personal experiences and their words of advice proved to be invaluable and really enhanced our trip!

It's important to read through all the information they send you because even though it can feel a little overwhelming (it's a lot!) - it is all relevant and if you follow it you will have no foreseeable problems on the trip.

I can't thank Pacific For Less enough for making a once-in-a-lifetime trip truly wonderful!

May 6, 2022
Rated 5 out of 5 stars

Pacific For Less was amazing!

Pacific For Less was amazing for this 30-year anniversary trip of ours. The team listened to us and suggested the right room, excursions, and meals. I highly recommend Pacific For Less when traveling to the South Pacific. First-rate all the way!

May 6, 2022
Rated 5 out of 5 stars

Ia Orana

Ia Orana - The ladies at Pacific for Less were amazing. They helped plan everything and answered all of our multitude of questions. It was so nice to go to French Polynesia and not worry about a thing, like getting from place to place. We appreciate them and will use their services again when the time comes.
Mauruuru

May 2, 2022
Rated 5 out of 5 stars

Amazing experiences

la Orana Cathi, Monika, Jennifer, Jeanna, Claudia!
Mauruuru roa! Thank you so much for your patience Cathi to help me planning a perfect itinerary! Thank you Monika for all advices about choosing all activities! Thank You’All for always being there for any questions I had before the trip and during the trip, Claudia was always available for whatsoever help I needed!
Only 1 thing I regret is not staying Longer!
From the start to the end of the trip, everything was impeccable!
And hands down St Regis in Bora Bora is the best place to stay!

April 12, 2022
Unprompted review
Rated 5 out of 5 stars

Pacific for Less was the best!

Pacific for Less took all the guess work out of how to plan the BEST VACATION EVER!!!
Booking Moorea & Bora Bora without there help would have been extremely challenging.
We loved the Hilton Lagoon in Moorea & Le Bora Bora resort was amazing. Don’t miss the Shark & Ray Experience. Highly recommend Pacific for Less.

April 11, 2022
Rated 5 out of 5 stars

Bora Bora has been on my bucket list…

Bora Bora has been on my bucket list since I was in my 20s. I decided that on my 50th Birthday my husband and I would go. I started planning 2 years ago. I did extensive research and Pacific For Less was highly recommended by travellers on the facebook pages of Bora Bora and Off to Bora Bora. I contacted Claudia in 2020 from Pacific For Less via email and she responded immediately. The company is based out of Hawaii and I live in Lasalle, Ontario, Canada. Claudia and her team have plenty of knowledge of the French Polynesia/South Pacific.Their team visits the resorts and islands annually so they can see what's new and what's happening and recommend to clients.
Claudia knew I wanted to visit Moorea, Bora Bora, and she recommended another hotel across from Taha'a Island, Le Taha'a. I had to cancel a couple of times because of covid and the travel restrictions being placed.
We kept in touch and anytime I had any questions or concerns she responded immediately. I think I contacted her a million times and she was very patient with me.
Claudia will work with you and formulate a proposal/itinerary to where you would like to go.
We placed our downpayment after accepting our itinerary and final payment a couple months before going. We constantly received updates from Pacific For Less on tahiti's requirements to travel.
All my husband and I had to do was find flights to get to LAX and back home.
Claudia and her team took care of everything else. Literally VIP treatment.
Upon arriving in Tahiti a gentleman was holding a sign with our last name. We had to do a covid test( I believe they no longer require this) on arrival , then proceeded to customs, and baggage claim. There was a very long line for the travellers that booked on their own.
Claudia and her team set up all the transfers weather it be the shuttle bus, ferries, and planes to get to the other islands. They included a complimentary sting ray and shark excursion in our package. It was amazing!
I cannot say enough good things about this travel agency. The whole team was very personable and knowledgeable. Our vacation was worry free and perfect.
We have fallen in love with French Polynesia and look forward to contacting Pacific For Less for our return!
Thank you Claudia and the Pacific For Less team for making this vacation the best one we've ever been on! UNFORGETTABLE!

April 8, 2022
Rated 5 out of 5 stars

Perfection!!!

WOW, Pacific For Less did not disappoint. From the very first conversation, PFL listened to our needs and desires to make our 25th wedding anniversary celebration memorable. The entire staff was quick to answer questions and give us the information we requested. Our trip to Bora Bora was perfect in every respect thanks to Pacific For Less.

Rocky & Linda Mann

April 5, 2022
Rated 5 out of 5 stars

REALLY AMAZING

My husband and I booked with Pacific For Less for our honeymoon in March 2022 to Tahiti, Bora Bora and Moorea. The whole team here did such an amazing job and took the stress out of everything from itineraries, plane tickets, COVID restrictions, transportation, everything. From the initial consultation phone call, the team was so communicative every step of the way, very transparent and clear with pricing so I never had any questions about what I was paying for and they were always open to any and all questions I had. I really am so glad I booked with this company and will absolutely consider booking with them again WHEN we return to Bora Bora!

April 2, 2022
Rated 5 out of 5 stars

Best travel agency ever!!

Pacific for Less is a great travel agency. They were here for us every step of the way for our trip to The French Polynesia. They helped us plan our meals to our activities everyday. From the time we stepped off the plane in Pepeete till the time we left Bora Bora. They truly live up to the VIP experience they promise when you book with them. If you are looking for someone to help you book your next trip call them and they will take care of you. All the ladies at Pacific make you feel important and special and we will forever be thankful for such a great experience.

February 13, 2022
Rated 5 out of 5 stars

Far the best travel agency I have ever used

It is difficult to explain how happy to use services of Pacific For Less am I. Openly saying I was originally little bit nervous to pay big money from Europe to company in Hawaii, which was arranging services in French Polynesia. But after reading so many great reviews at different websites and getting most professional offer I have ever got from any travel agency and very warm communication with Cathi, I have decided to go ahead with them. And that was great decision. Not only their package was significantly better than what I was able to reach using various booking platforms, but also their regular communication (especially regarding the Covid issues and our planned activities, etc.) and especially their absolutely reliable partners in French Polynesia, all were amazing. I had a feeling of being unique VIP customer and I consider them far far the best travel agency I have ever used. Thank you guys from Pacific For Less, wonderful job! Others should learn from you.

February 6, 2022
Rated 5 out of 5 stars

Trip of a Lifetime

We decided to use Pacific for Less to book a trip to Moorea and Bora Bora. Taking a trip like this in the middle of a pandemic came with some challenges. However, the staff at Pacific for Less made the process much less daunting. They stayed on top of Covid protocols in French Polynesia and kept us up to date whenever necessary. Having a representative meet us upon arrival in Papeete to help us maneuver through one last Covid test, baggage claim and getting us to our hotel was so helpful after an 8 hour flight. We had an absolutely wonderful trip and appreciated all of the help that Pacific for Less provided. I would definitely recommend using them for a trip to French Polynesia. They have us as a customer for life.

February 3, 2022
Rated 5 out of 5 stars

Best travel agency ever!!!

Pacific for Less was an absolute joy to work with! The whole team is fully dedicated to making your dream vacation a reality!! Everyone is so helpful and kind and patient! I had a million and one questions and the whole staff took their time to explain everything. They go out of their way to ensure the whole experience - from booking the trip to enjoying your stay is met. I had never worked with travel agents of this caliber. Their professionalism is superb! They are also so knowledgeable and have a lot of experience, having personally traveled to those areas to offer great insight! They made our anniversary trip a dream come true!! We traveled to Moorea and Bora Bora and had the best time of our lives!! We saw the most amazing and beautiful views and enjoyed every minute of our vacation!
To the staff at PFL, thank you for making our dream vacation become a reality!!! We cannot wait to work with you again!!

January 20, 2022
Rated 5 out of 5 stars

Excellent from start to finish!

Excellent from start to finish! My husband and I selected PFL as our travel agency to assist with booking our honeymoon trip to the French Polynesian. These gals were just amazing. Our trip could not have been more perfect. They excelled at keeping us informed of the entry and exit protocols into FP as well. Thanks to them, we were well prepared and informed of everything we needed. We did not encounter any issues whatsoever on our trip. Itinerary was perfect and the hotels were outstanding. We are so grateful for them and all they did to ensure we had an amazing honeymoon. We highly recommend and will book with PFL again shall we go back to FP.

January 9, 2022
Rated 5 out of 5 stars

Dream Honeymoon- December 2021

We booked our French Polynesian honeymoon through Pacific For Less and it was an absolute dream! From the moment our plane landed we where blown away by the hospitality and service of everyone involved on our trip. It was so nice to have everything perfectly planned for us, especially after the stress of wedding planning! From our dinners to our excursions, every part of our honeymoon was effortless. We visited two different islands, Moorea and Bora Bora. We had awesome excursions which included snorkeling, jet skiing, and ATV-ing. We cannot wait to plan another trip to French Polynesia with Pacific for less!

January 2, 2022
Rated 5 out of 5 stars

The most superb of companies

The most superb of companies ! I Would never travel to French Polynesia without their assistance. Years of experience have made them incredibly knowledgeable so they can help plan out the best for every activity to occur seamlessly on your dream vacation , with the utmost care and Compassion.
This what I experienced , and am profoundly grateful. It is because of them that I received significant free upgrades , and free boat tour.I was ever easily able to reach the managing director on her cell with questions during my Holiday . Great serve !

December 24, 2021
Rated 5 out of 5 stars

Highly recommend Pacific for Less!

Jennifer and the team at Pacific for Less helped us plan our dream honeymoon. Jennifer was amazing to work with, super responsive and very knowledgeable about the islands. We are well traveled, but this is the first time using a travel agent and we are so happy we did. Not only did Jennifer secure us better pricing than what we could have gotten through other travel agents or by ourselves, but she seamlessly took care of rearranging our trip when we postponed our wedding. Simple five minute phone call, and everything was moved to a year later. Jennifer also had amazing itinerary suggestions, without her we wouldn't have visited the island of Taha'a and that was one of the highlights of our trip.
Would highly recommend Pacific for Less, and will use them in the future if we return to French Polynesia!

December 23, 2021
Rated 5 out of 5 stars

20th Anniversary trip to St Regis in Bora Bora

Top notch, first class experience!!! Pacific for less left no detail out of our Bora Bora vacation staying at the St Regis.
Personally being escorted as a VIP through customs to arranging all excursions and dinners, along with navigating the Covid testing requirements, we have never been so pampered! Everything was absolutely perfect! We had access to the executive lounge at the airport in Tahiti. A nice cocktail and snack in air conditioning was the best way to say goodbye to the most beautiful place on earth. I highly recommend using Pacific for Less for your Bora Bora vacation.

November 24, 2021

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