would give a 5* review, but there is something shady about packdraw, they do not have an exact formula to calculate level progress (they do but dont share probably cuz its dynamic to keep player de... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My experiance with the customer service agent was amazing! My choice of affiliate code I used to support however was not.. After waiting 5-6 days for lb payout i asked on stream when it was being p... See more
A great site overall I've been playing packdraw from a long time its really entertaining and also compared to any other sites i feel this site's win chances and wins are better. There are numer... See more
Company details
Written by the company
PackDraw is a leading US-based platform redefining the world of Gamified Shopping. We offer an exciting way to win real-world items—ranging from designer sneakers and luxury watches to high-end apparel, tech, and even cars—through our digital pack experience. Every item can be shipped directly to your door or instantly withdrawn in your favorite cryptocurrency. Backed by a trusted and growing community of over 300,000 users, we’ve facilitated more than $220 million in crypto withdrawals and $2.8 million in physical products. With a strong reputation and an engaged community behind us, the only question is: What will you unpack today?
Contact info
United States
- Support@PackDraw.com
- packdraw.com
3.7
Average
392 reviews
Replied to 69% of negative reviews
Typically replies within 1 month
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customer service was easy and fast…
customer service was easy and fast (kieran) helped me and made things easy
September 25, 2025
Unprompted review
I hit 3k$ worth macbook in case battle…
I hit 3k$ worth macbook in case battle then lost in jackpot with 0.01-% to bots
If you're reading this never play gambling on this type websites. Its all scam.
September 25, 2025
Unprompted review
Reply from PackDraw
Thanks you for your feedback. We understand how frustrating it feels to hit a high-value item and then lose the jackpot roll.
In jackpot mode, each side’s win chance is proportional to the value it contributed to the pot. The final winner is decided by a single roll that uses our EOS provably fair system. That roll is derived from a future EOS block hash that cannot be known in advance or influenced by us, and it only occurs after the block exists. Extremely small chances can still win on any given roll, which is why rare outcomes occasionally happen.
“Bots” in battles do not change the math or the roll. They follow the exact same rules and fairness as any human opponent. You can verify the specific battle yourself on our Fairness page: confirm the displayed percentages, review the seeds, and check the EOS block hash used for the roll. If you’d like help walking through that verification for this exact battle, our support team can show each step so you can see the numbers match.
PackDraw does not manipulate results. Every probability is shown up front, every roll is verifiable after the fact, and the underlying randomness comes from an external blockchain source. If you prefer less variance than jackpot mode, you can choose standard openings or lower-volatility packs instead.
amazing support
(username: ezuizxx, support: Florence) they were very very nice and amazingly helpful, responded almost instantly and fixed my issue in barley a minute.. would defiently recommend this site.
September 24, 2025
Unprompted review
fun and legit
fun and legit
if you like gamble this site is great with a great support with Ash
CrystaL
September 19, 2025
Unprompted review
complete scam.
complete scam.
The odds are much lower than any other similar site. Its designed to slowly drain your money. You will never actually win the really big hits. You might get lucky and win a $50 item, but the huge items are likely not even in their possession because no one will win a 0.0004% chance item. Not to mention, the level up system seems to not even work, or is extremely overpriced. I have spent $40+ and have not even gotten 1% to level 1…. All in all, there are plenty of other considerable alternatives to this site. I would not recommend this site to anyone. 1/10
September 17, 2025
Unprompted review
Reply from PackDraw
Thank you for your feedback. Every product on PackDraw shows its price and odds before you play, and each result can be independently verified using our EOS provably fair system. Each outcome is derived from a future EOS block hash that cannot be known in advance and cannot be altered by us, which keeps results random and verifiable.
On pricing and high-value items, the relationship between cost and odds is transparent. Pack prices reflect the value of the potential items and the likelihood of hitting them. When top items are more common to hit, the pack costs more; when they are rarer, the pack costs less. That tradeoff is shown up front so you can choose what fits your preferences.
For level progress, EXP accrues on results where your return is less than the cost to play, so you always make some progress toward levels, the leaderboard, and the daily raffle. Level 2 requires more play to reach, and you can track your progress bar anytime under the Rewards tab.
If you prefer steadier outcomes, you can select lower-volatility official packs or build custom packs and battles that match your risk tolerance and budget. You are in control of how you play, and the fairness data is always available for you to verify. We appreciate the input and will keep refining clarity and transparency wherever we can.
There was a pack issue…temporarily
There was an issue with a pack of mine suddenly not being able to be seen in my cart. Thanks to the lovely Ash they helped me be able to locate it which was a great relief to me thank you Ash
September 15, 2025
Unprompted review
Username- Donnie Support-Florence
Username- Donnie Support-Florence
Florence Was very kind and responed within 1 minute
not only that she helped me very fast.
I never had an issue with any support member here they always reply within minutes and help you!.
September 11, 2025
Unprompted review
ash was awesome and very helpful
ash was awesome and very helpful. Good pack opening sites with instant withdrawals
- Mushy_Locust
September 9, 2025
Unprompted review
VERY FAST VERY SIMPLE AND VERY NICE!💙
September 5, 2025
Unprompted review
Ash’s help
Always coming through with the help when needed and website a1 lol user:Anonymous
September 1, 2025
Unprompted review
Great site!
Username-Jackodslaps
Support staff ash
Just wanted to say how much I enjoy using pack draw and the support staff are unreal, willing to provide a bonus and value if us higher deposit players
August 29, 2025
Unprompted review
My experiance with the customer service and packdraw affiliate
My experiance with the customer service agent was amazing! My choice of affiliate code I used to support however was not.. After waiting 5-6 days for lb payout i asked on stream when it was being paid only to be told that the three guys who each stream on the one channel were to busy. I explained i was waiting on it and it was important to me only to be told if 250 is important then i shouldnt be gambling and go use someone elses code because im to negative... ive wagered in just over a month around 100k on two different sites one is including packdraw.
Packdraw user : Flloozy
Customer agent : Ash
August 23, 2025
Unprompted review
Very fun and good odds won some crazy…
Very fun and good odds won some crazy stuff on there its a wild game packdraw
username - mushy_baboon
support agent Ash very helpful
August 22, 2025
Unprompted review
Ash was really helpful and kind
August 16, 2025
Unprompted review
Fast customer service
Fast customer service. Was able to get my issue fixed really fast. Ash was a big help. Now I just wait for my item to ship!
August 14, 2025
Unprompted review
I did a jackpot mode battle
I did a jackpot mode battle. My bot pulled 700$ vs 500$ opponents bot and my bot only had 8% more win chances. My should have been having atleast 65% vs 35%
August 13, 2025
Unprompted review
Reply from PackDraw
Thanks for taking the time to share your feedback. To clarify, Jackpot Mode battles are determined based on the total value contributed by each side. In the example you gave, if the total pot was $1200 and your bot pulled $700, then your win probability would be calculated as $700 ÷ $1200, which equals roughly 58.3%. This percentage reflects your actual contribution to the pot.
We understand that these mechanics can sometimes feel confusing in practice, but rest assured, the process is always transparent and mathematically fair. You can verify this in real time through our provably fair system, which ensures every outcome is generated openly and cannot be manipulated.
If you’d like a deeper walkthrough of how Jackpot Mode works or want help verifying your game history, our 24/7 live support team is always available to assist you.
Excellent communication
Excellent communication, warm attitude, there are really no words, support that I haven't seen in a long time that solves problems in seconds, there really are no such things, from experience I can only say one thing, I have only one thing left to say, thank you.
August 13, 2025
Unprompted review
Accidentally left a battle and with in…
Accidentally left a battle and with in a minute Florence showed me how to view my results
August 9, 2025
Unprompted review
Great website
Great website, people complain about losses but that’s what you get with losses, the site is very legit and the support team is amazing. Ash is very good at what they do they help me the most when I make a ticket and reply instantly. Really pleased with this site
User: CodeVexoh
August 8, 2025
Unprompted review
Awesome website!!!
Hello I am smart_spoonbill, this is an awesome site. The UI is hands down the best of any website I have used. I have had loads of fun and gotten many of friends to also join in on it! Very fair and quality all round, no more worrying about lagging out of battles or openings! Also spoke with Ash, she was super duper helpful, and represents the company well!
August 5, 2025
Unprompted review
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