Packed Direct  Reviews 642

It was lovely

Pleased with the Storage box .
Delivered on time

Web site nice and easy. Good price
Fitted together very easy and well .
Goes great at front gate
Great quick service

Excellent Olsen and Smith small waterproof garden storage box at great price. Flat packed but assembly only took a few minutes. Quality is very good and just the right size for storing furniture covers, various tarpaulins and a supply of bungee cords. My order was delivered reasonably quickly and the box was exactly as described.

I thought I had ordered an A/C unit from the manufacturer but it obviously diverted me to Packed Direct where the item was £20 more expensive. I e mailed and received a very quick response with a refund made immediately. Delivered by Yodel which was efficient and on time. No complaints about this company

Got aqua spirit sup delivered July 1st opened up fin missing. Jenny told on the 2nd will get 1 sent out 24-48 hrs didn't arrive & Ignored so would be careful ordered as any faults you get ignored. So have a paddle board missing fin also paddle board got defaults happy writing with paint glue parts and a tiny bubble that I have sent to aqua spirit and yourself straight away when opened box.

Placing the order was quick and updates are greatly appreciated keeping in touch with the customer is key customer service

Ordering was fine. Delivery was made by Evri. The only thing I didn’t get was the 5% off the next order email (code)

Perfect just as advertised and reasonable easy to assemble together

Product good and delivered on time

Prompt delivery. Excellent product. Will use again.

Came promptly, was sturdy and of high quality at a good price, 20 second assembly, push & click wheels.

As described.

Quick fast delivery, well pleased

I like your product. The packaging and customer services are excellent

Good communications, prompt delivery, product a bit flimsy but easy to assemble and suitable for the purpose I needed it for.

delivered on time - no issues.

Ordered a paddleboard and unfortunately the wrong item was delivered. I contacted the company by email and received a response stating the correct item would be sent out the following day. This item arrived with no problem and Packed Direct arranged collection of the incorrect item.
I was so impressed with the customer service from 2 members of staff (I & V) that I ordered another paddleboard yesterday and received it today. Thank you both for your help.

This company is impossible to contact! I’ve tried numerous times by telephone with no one ever answering. I’ve also tried emailing via their contact form only to receive no response. Absolutely appalling. The free padlocks supplied with storage boxes don’t appear to work when following the pack instructions (3 people have tried with no luck), but can I get an answer to my request for better instructions? NO. What type of company is this when a customer cannot contact. Beware! Dreadful experience….