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Packfleet Reviews 1,197

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TrustScore 5 out of 5

4.9

Courier and Delivery Service
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Rated 5 out of 5 stars

The clue is in the review title. Packfleet make efficient delivery, whilst keeping the recipient totally informed by message, look effortless. I don’t know why more companies don’t use them. They t... See more

Rated 5 out of 5 stars

This was my 3rd experience with Packfleet delivery services. Outstanding service. They provide advance notice of their likely delivery time (but then, so what you might ask, because many others do t... See more

Rated 5 out of 5 stars

Just had my delivery via packfleet, DHL delivery. Was impressed with the notifications and tracking information, was able to gauge roughly how long the driver would be. Would be even better if we ha... See more

Rated 5 out of 5 stars

My second experience of Packfleet, delivering my CheeseGeek parcel. On time, you get a one hour window and the option to specify (paid) the night before. Then an alert when the driver is close. Unlike... See more

Company details

  1. Courier and Delivery Service
  2. Courier Service
  3. e-Commerce Solution Provider
  4. Shipping Company

Written by the company

Deliveries that actually deliver: We're on a mission to offer the best deliveries on Earth

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Rated 5 out of 5 stars

Great experience

Packfleet deliver a regular subscription I have, and they've always been on time, friendly and reliable. So much better than most delivery companies out there...

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

In a world where delivey drivers drop…

In a world where delivey drivers drop packages at the front door and leave without knocking, this was a refreshing change.
There were some timing changes, which meant i was out when the package arrived, earlier than expected. However, the driver called my number and we agreed a safe place to leave it.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent delivery service

Excellent delivery service. Delivery guy was friendly and brought my parcel upstairs to my flat which was great as it was a heavy parcel.

January 24, 2025
Unprompted review
Rated 5 out of 5 stars

First Encounter

On time, delivered and left where I said, also waited till I answered my door. Brilliant service
Keep it up

January 23, 2025
Unprompted review
Rated 1 out of 5 stars

Delivery just made to completely…

Delivery just made to completely different address. Can’t understand this high rating.

January 21, 2025
Unprompted review
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Reply from Packfleet

Hi Philippa,

Thanks for sharing your feedback with us. I am sorry that we delivered to the wrong address!

I can see that you've been speaking with Jess this morning, I am glad to see that you've got a lovely neighbour who was able to bring the pack round to you to correct our mistake. The driver involved has been advised and I am really sorry for the mistake again!

All the best,
Helen
Team Packfleet

Rated 5 out of 5 stars

Delivery

They kept me up to date on the progress of my delivery all the way which I found very helpful for knowing when the delivery driver had arrived. The delivery driver was polite and friendly. I have no complaints. Good service.

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect service with a smile

This was my 3rd experience with Packfleet delivery services. Outstanding service. They provide advance notice of their likely delivery time (but then, so what you might ask, because many others do the same …).

What’s different about Packfleet is neither their technology, nor their electric vehicles … but their drivers. They always wear a smile !!

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

Communications were good, delivery came exactly when they said it would, polite delivery person, very satisfied with the service.

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Reliable!!

Number of times I’ve complained to evri for their services: every single time I’ve had the misfortune to use them (always against my will).
Number of times I’ve complained to Packfleet for their services: NONE. They are reliable, speedy, always kind, and their communication is clear. If I could, I would use Packfleet for all my parcels.

January 16, 2025
Unprompted review

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